Fatema was very helpful with my broadband upgrade today. Not at all stressful when I came into the store today guys, keep up the good work. 👍🏼
L'entreprise a répondu
Unit 75 The Mall, LU1 2TF Luton, GB
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Fatema was very helpful with my broadband upgrade today. Not at all stressful when I came into the store today guys, keep up the good work. 👍🏼
L'entreprise a répondu
I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... Voir plus
L'entreprise a répondu
Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... Voir plus
L'entreprise a répondu
I had a wonderful experience with Jaime and Ali. I was praying to see Jaime, and when I did, she was extremely helpful and went out of her way to make sure everything went smoothly, which I truly appr... Voir plus
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Écrit par l'entreprise
Unit 75 The Mall, LU1 2TF, Luton, Royaume-Uni
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Very good deals from vodafone and well prepared staff. It was a fast and good experience. I feel happy about the provided service from Jaime and I would like to thank you for that !

Réponse de Vodafone UK - Luton
Team in store offered very good service.
Team was polite and listing my problem.
Absolutly recomandation this store to customers with language barriers.

Réponse de Vodafone UK - Luton
Amazing customer service. Sorted my conract and offered £50 cheaper hbb then other provider thank you.

Réponse de Vodafone UK - Luton

Réponse de Vodafone UK - Luton
Jaime served us today and was super helpful, she showed us all the different deals and respected our budget! She didn’t push the most expensive one which is always our pet peeve! She helped set up our new phones and swapping over the numbers. She is bloody brilliant!!

Réponse de Vodafone UK - Luton
Michal was helpful and given me a better deal than what i already had.

Réponse de Vodafone UK - Luton
Kate and another lady were great and helped my problem with speed and efficiency!!!
Also very friendly :)

Réponse de Vodafone UK - Luton
Kate good services and good experience with l your team

Réponse de Vodafone UK - Luton
Katie, warm engaging, knowledgeable and very articulate. Extremely fantastic example of the brand and service previously received from customer service..

Réponse de Vodafone UK - Luton

Réponse de Vodafone UK - Luton
I came in expecting to pay more for my global roaming, ended up getting a better sim deal and saved money

Réponse de Vodafone UK - Luton
Amazing experience! The staff were very polite, helpful, and quickly fixed the issue I was having with my SIM card. Great service all around.

Réponse de Vodafone UK - Luton
Very good support and really appreciate the good attitude, spoke to Mustafa

Réponse de Vodafone UK - Luton
Great Customer Service from Mustafa at Luton!

Réponse de Vodafone UK - Luton
Mustafa,the guy how I toke with him, very kind and respect

Réponse de Vodafone UK - Luton
Amazing customer service for Jaime,she helped me fix my sim card as it had stopped working, Luton store are always friendly and happy to help

Réponse de Vodafone UK - Luton
I came down here looking to upgrade my phone. I've upgraded it now, what more can I say? I'm very happy with its features. The assistant was very helpful. Made it so much easier for me.

Réponse de Vodafone UK - Luton
Jamie was very helpful and patience. He explained everything to me and helped me make the right decision.

Réponse de Vodafone UK - Luton
Very good customer service. -Help transfer nr from another provider.
Thank you

Réponse de Vodafone UK - Luton
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