Vodafone UK - Luton Avis 

401
TrustScore 5 sur 5

4,9

Unit 75 The Mall, LU1 2TF Luton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fatema was very helpful with my broadband upgrade today. Not at all stressful when I came into the store today guys, keep up the good work. 👍🏼

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a wonderful experience with Jaime and Ali. I was praying to see Jaime, and when I did, she was extremely helpful and went out of her way to make sure everything went smoothly, which I truly appr... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Luton

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Unit 75 The Mall, LU1 2TF, Luton, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

401 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(401)

42 866 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Upgrade with Jaime

Very good deals from vodafone and well prepared staff. It was a fast and good experience. I feel happy about the provided service from Jaime and I would like to thank you for that !

13 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Luton

Hey Gabriel,
 
Thanks for the lovely review and fantastic support for Jamie.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Team in store offered very good…

Team in store offered very good service.
Team was polite and listing my problem.
Absolutly recomandation this store to customers with language barriers.

4 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Luton

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service. Sorted my conract and offered £50 cheaper hbb then other provider thank you.

4 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Luton

Hey Helena,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good service

Great service. Friendly atmosphere.

3 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Luton

Hey Reggie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jaime is superwoman!!

Jaime served us today and was super helpful, she showed us all the different deals and respected our budget! She didn’t push the most expensive one which is always our pet peeve! She helped set up our new phones and swapping over the numbers. She is bloody brilliant!!

3 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Luton

Hey Lily,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Look for Michal

Michal was helpful and given me a better deal than what i already had.

3 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Luton

Hey Szilveszter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kate and another lady were great and…

Kate and another lady were great and helped my problem with speed and efficiency!!!
Also very friendly :)

23 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Luton

Hey Jahmiah,

Thanks for the lovely review and fantastic support for Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kate good services and good experience…

Kate good services and good experience with l your team

23 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Luton

Hey Akash,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Katie of Luton

Katie, warm engaging, knowledgeable and very articulate. Extremely fantastic example of the brand and service previously received from customer service..

22 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Luton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service
Very patient

13 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Luton

Hey Keira,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing customer service- Thank you

7 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Luton

Hey Stefan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came in expecting to pay more for my…

I came in expecting to pay more for my global roaming, ended up getting a better sim deal and saved money

5 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Luton

Hey Graham,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing experience

Amazing experience! The staff were very polite, helpful, and quickly fixed the issue I was having with my SIM card. Great service all around.

4 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Luton

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good support and really appreciate…

Very good support and really appreciate the good attitude, spoke to Mustafa

26 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Luton

Hey there,

This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Customer Service from Mustafa at…

Great Customer Service from Mustafa at Luton!

26 novembre 2025
Avis spontané
Logo de Vodafone UK - Luton

Réponse de Vodafone UK - Luton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mustafa,the guy how I tooe with him

Mustafa,the guy how I toke with him, very kind and respect

26 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Luton

Hey Enkeleda,

Thanks for the lovely review and fantastic support for Mustafa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing customer service for Jaime,she…

Amazing customer service for Jaime,she helped me fix my sim card as it had stopped working, Luton store are always friendly and happy to help

24 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Luton

Hey Cylia,

Thanks for the lovely review and fantastic support for Jaime.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Upgraded now.

I came down here looking to upgrade my phone. I've upgraded it now, what more can I say? I'm very happy with its features. The assistant was very helpful. Made it so much easier for me.

25 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Luton

Hey Conor,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jamie was very helpful and patience

Jamie was very helpful and patience. He explained everything to me and helped me make the right decision.

20 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Luton

Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good customer service

Very good customer service. -Help transfer nr from another provider.
Thank you

9 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Luton

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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