Vodafone UK - Marlborough Avis 

236
TrustScore 5 sur 5

4,8

108 High Street, SN8 1LT Marlborough, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

THE YOUNG LADY CALLED AMY WENT ABOVE AND BEYOND EVERYTHING SHE DID FOR ME AND REALLY COULDN'T HAVE BEEN MORE HELPFUL. PLEASE LOOK AFTER HER AS SHE IS A BIG ASSET TO VODAFONE

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thanks a lot to Tim and Amy at Vodafone Marlborough! Very helpful and capable and gave me a hand transferring my info from one phone to the other.

L'entreprise a répondu

Noté 3 sur 5 étoiles

The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 108 High Street, SN8 1LT, Marlborough, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

236 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(236)

41 293 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Gemma was very polite and efficient…

Gemma was very polite and efficient with dealing with my phone issue. It was all quick and easy and no hassle to help out with any other problems I had

15 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Marlborough

Hi Phil,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Pleasure of buying a new phone

Went into Marlborough branch on my way back from walking my dog on the off chance of discussing a new phone which I have her thinking about for a few months. It was nearly 5pm so didn’t expect to be coming out having bought a new phone. Gemma was brilliant, understood what I was wanting, straight to the point- I am very happy. Thank you Gemma .

9 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Marlborough

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gemma was incredibly knowledgable and…

Gemma was incredibly knowledgable and helpful, no complaints.

16 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Marlborough

Hi Lara,

This is lovely feedback for Gemma. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Contract issue sorted

I was helped by Gemma to sort out a new contract and to remove the extra data that I'd inadvertently added. She was very understanding and friendly and efficient.

15 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Marlborough

Hi Jo,

We’re glad to hear you found the best option for you with Gemma. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Fantastic service from Jana really…

Fantastic service from Jana really helpful and gave us the perfect contract for me. Thank you

11 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Marlborough

Hi Lewis. Thank you for your review for Jana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent advice from Gemma which…

Excellent advice from Gemma which passed the time while Vodafone's antique computers did their thing

12 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Marlborough

Hi there,

Thanks for sharing your fabulous feedback for Gemma. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jana in Marlborough

Persistence pays off.
Well done Jana

11 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Marlborough

Hi Nigel,

Thanks for sharing this lovely review for Jana. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Excellent customer service and Fibre 2 Broadband setup!

It's been excellent having the ability to visit the Vodafone shop in person. Gemma was fantastic - knowledgeable, professional and helpful. My Fibre 2 Broadband was ordered, connected and good to go in just four days!

5 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Marlborough

Hi Sue,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gemma provided us with excellent…

Gemma provided us with excellent assistance in all respects.

4 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Marlborough

Hi William,

Thanks for your review for Gemma. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Fantastic professional service from…

Fantastic professional service from Jana!

27 août 2024
Avis spontané
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Réponse de Vodafone UK - Marlborough

Thanks for the great feedback for Ashley, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 4 sur 5 étoiles

Gemma was lovely

Gemma was lovely. The systems were really painfully slow. She couldn't have been nicer or more apologetic. Explained everything clearly and warm, friendly service

15 août 2024
Avis spontané
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Réponse de Vodafone UK - Marlborough

Hello Dawn,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gemma In the Marlborough store today …

Gemma In the Marlborough store today sat 3rd May was brilliant I been trying to sort the issue with my account all week on the phone , Gemma sorted it out within 30 minutes very professional very polite couldn’t ask for anyone better great service Thank you Gemma !!

3 août 2024
Avis spontané
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Réponse de Vodafone UK - Marlborough

Hi, Chris,

It's great to hear about the positive experience which you've had with Gemma. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Seb was excellent!

Seb was excellent and very helpful with my time in store.

17 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Marlborough

Hello Yasmin

Thanks for letting us know what an amazing job Seb did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

10 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Marlborough

Hi, It's great to see we've been able to help you Marlon 😊
Thanks for your feedback, The Vodafone Social Media team

Noté 5 sur 5 étoiles

Gemma was Helpful and knowledgeable.

3 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Marlborough

Hi Mark,

Thanks for taking the time to review and sharing this feedback for Gemma.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience with Gemma

Great experience with Gemma, will definitely return to this store

7 mai 2024
Avis spontané
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Réponse de Vodafone UK - Marlborough

Hi Michael. Thank you for your review for Gemma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gemma was very helpful

Gemma was very helpful, kind and patient with me. I don’t understand too much about technology and she went through everything very clear with me, and ensured I understood. Very happy with her service today.

27 juin 2024
Avis spontané
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Réponse de Vodafone UK - Marlborough

Hi. Thank you for your review for Gemma. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jana was great

Jana was great. Quality employee. Thank you

15 juin 2024
Avis spontané
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Réponse de Vodafone UK - Marlborough

Hi Tom,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone in Marlborough were very…

Vodafone in Marlborough were very helpful in sorting out my new phone, contacts and the porting of my number. This was particularly true of Jana.

10 juin 2024
Avis spontané
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Réponse de Vodafone UK - Marlborough

Hi William,

It's great to see your kind words, we really appreciate your feedback! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing staff!

My phone needs a battery refresh so I had to buy a cheap one to keep me going while mine was away, I was also unsure of my Google password. The combination of transferring my contacts to a cheap android and my poor memory proved a lengthy challenge but Verity and Seb were totally professional and positive throughout despite many setbacks. I am in awe of their good nature and expertise and extremely grateful. They are amazing!!!!

15 mai 2024
Avis spontané
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Réponse de Vodafone UK - Marlborough

Hi Chrisie,

This is such an amazing review for Verity and Seb. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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En savoir plus sur le parcours des avis sur Trustpilot.

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