THE YOUNG LADY CALLED AMY WENT ABOVE AND BEYOND EVERYTHING SHE DID FOR ME AND REALLY COULDN'T HAVE BEEN MORE HELPFUL. PLEASE LOOK AFTER HER AS SHE IS A BIG ASSET TO VODAFONE
L'entreprise a répondu
Établissement
Changer d'établissement108 High Street, SN8 1LT Marlborough, GB
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Lisez les avis des autres
Thanks a lot to Tim and Amy at Vodafone Marlborough! Very helpful and capable and gave me a hand transferring my info from one phone to the other.
L'entreprise a répondu
The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... Voir plus
L'entreprise a répondu
Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Marlborough
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
108 High Street, SN8 1LT, Marlborough, Royaume-Uni
4,8
Excellent
236 avis
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Les gens ont aussi consulté
Great service
Great service! Staff are experienced, knowledgeable and really helpful
22 mai 2025
Avis spontané
Réponse de Vodafone UK - Marlborough
Hey Vanessa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke to Enison to get a understanding…
Spoke to Enison to get a understanding of my bill great help overall explained it all properly thank uou
22 mai 2025
Avis spontané
Réponse de Vodafone UK - Marlborough
Hi Adrian,
Thank you so much for your wonderful review and the amazing support you’ve shown for Enison —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Poor Service to a new customer
Bought a phone on Saturday was told it would switch from O2 on Tuesday. got a mail from Vodafone at 1300 sawing switch had happened but phone dead. Went back to Marlborough store at 1700. After an hour of messing about store manager assured me it would be sorted at midnight. Gave me a £10 sim so I would not be without a phone as I had been asked to erase old one. £10 sim did not work! As of 0800 still no working phone. Empty promises and shocking customer service
Edited. Been asked by Vodafone to call them. How stupid! I DO NT HAVE A WORKING PHONE!!
13 mai 2025
Avis spontané
Réponse de Vodafone UK - Marlborough
Hey Simon,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Excellent service from Paul who was…
Excellent service from Paul who was polite, helpful and solved by irritating problem .
7 mai 2025
Avis spontané
Réponse de Vodafone UK - Marlborough
Hey Jane,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great staff
Emily and Team were really helpful in getting me an upgrade and a new phone for my son
3 mai 2025
Avis spontané
Réponse de Vodafone UK - Marlborough
Hey Kim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily the shop assistant was extremely…
Emily the shop assistant was extremely helpful and in my eyes went above and beyond to ensure my wife’s transition from one phone to another went extremely smooth and well without her help I’m not sure how we would have coped.Fantastic job thank you Emily
23 avril 2025
Avis spontané
Réponse de Vodafone UK - Marlborough
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service from both Ed & Emily
Fantastic service from both Ed & Emily, could not thank them enough
10 avril 2025
Avis spontané
Réponse de Vodafone UK - Marlborough
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Marlborough
Hey Steve,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Both Emily and Ed were incredibly…
Both Emily and Ed were incredibly helpful and knowledgeable. A pain-free upgrade experience.
29 mars 2025
Avis spontané
Réponse de Vodafone UK - Marlborough
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fabulous Customer Service
Came into store with various questions and concerns regarding both hardware and software and accessories. Emily & Ed were brilliant demonstrating in-depth knowledge and helped me with kindness and patience. Left with all issues resolved. Well done Vodafone. Another triumph. AND I didn't have to queue!
17 mars 2025
Avis spontané
Réponse de Vodafone UK - Marlborough
Hello Emma,
It's great to hear about the positive experience which you had with Emily and Ed. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan explained everything so well
Dan explained everything so well - being a technophobe I easily get stressed and I felt totally at ease.
28 février 2025
Avis spontané
Réponse de Vodafone UK - Marlborough
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very helpful person helping me renew my…
Very helpful person helping me renew my contract- Dan. And advising me on how to sort my husbands phone aswell. Thankyou!
1 février 2025
Avis spontané
Réponse de Vodafone UK - Marlborough
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I was impressed with the service which…
I was impressed with the service which was explained patiently by Dan at vodophone Marlborough. Many thanks
1 février 2025
Avis spontané
Réponse de Vodafone UK - Marlborough
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Gemma was excellent.
Gemma was excellent. She helped me get the right phone at the best price. Changing my current deal, saved me some money.
Great service.
4 janvier 2025
Avis spontané
Réponse de Vodafone UK - Marlborough
Hi Bob,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jana was really helpful
Jana was really helpful. Sorted out my mobile phone issues. One happy customer.
6 janvier 2025
Avis spontané
Réponse de Vodafone UK - Marlborough
Hello, James,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience at Vodafone in store
Great experience at Vodafone in store. Dan who served us was helpful, cheerful and honest.
4 janvier 2025
Avis spontané
Réponse de Vodafone UK - Marlborough
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Vodafone Marlborough is amazing
Dan was amazing, service like that should be applauded.
4 janvier 2025
Avis spontané
Réponse de Vodafone UK - Marlborough
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Gemma was really friendly.
Gemma was super helpful and despite the system being super slow, she sorted my issue and got my new contract done. She was friendly and chatty and knew exactly how to help.
10 décembre 2024
Avis spontané
Réponse de Vodafone UK - Marlborough
Hi Rebecca,
Thanks for your review and your lovely words for Gemma! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Marlborough
Hi Georgina. Thank you for your review for Jana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful in shop advice
Really helpful in shop advice and guidance, and ability to ensure the best possible contract and price point, thanks Gemma
15 novembre 2024
Avis spontané
Réponse de Vodafone UK - Marlborough
Hi Jamie,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
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