Vodafone UK - MerryHills Avis 

465
TrustScore 5 sur 5

4,9

Unit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really helpful service from Sabah at Vodafone. She was brilliant from start to finish, helping us sort out all the SIMs we needed and talking us through the setup of our new device and the inst... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went into the Vodafone shop in Merryhill,to be greeted by a lovely gentleman called Jag. He did his best to make sure me and my eldest felt comfortable,he gave us outstanding service,making sure we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into vodafone hoping to switch my broadband from three as i’ve had a horrible experience with them, Luke dealt with me, he was so helpful and lovley really listened to what i needed and advised m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This lady Demy new her stuff, i upgrade my sons phone and she switched a few things around and saves me over £20 a month on my whole bill for 4 different contracts amazing

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

465 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(465)

41 063 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Customer Service

Went into store today to look at brand new contract deals with inderpal he sat down with me and went through all kind sim only plans and phones and sim plans I realised I wasn’t out of contract and couldn’t go ahead with it but was really grateful with all his help.

30 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Suresh,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Lorelei was so incredibly helpful

28 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Katie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was served by Lorelei who is very…

I was served by Lorelei who is very helpful

28 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Isabelle,

Thanks for the lovely review and fantastic support for Lorelei.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brought a new iPhone 17 the other day…

Brought a new iPhone 17 the other day from Demi. I had a problem with my esim so went in the shop again and Demi was very helpful with getting my SIM card to work.

24 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Matty,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went into Vodafone Merryhill with an…

I went into Vodafone Merryhill with an issue with my phone. I was served my Inderpal and he was very helpful and informed me on what to do.

29 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Jackie,

Thanks for the lovely review and fantastic support for Inderpal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went to Vodafone on Wednesday and was…

Went to Vodafone on Wednesday and was served by a lovely women called Emily who was happy to assist me with buying a broadband package.

26 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into store for a new sim and was…

Went into store for a new sim and was served by a girl named Demy. She sorted me a package for a great price! Thanks again!

28 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Kev,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Demy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went to the Vodafone shop in Merry…

I went to the Vodafone shop in Merry Hill Shopping for an upgrade. It was very smooth and quick thanks to Lorelei. She was very helpful and explained the new contract to me very well.

23 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Cary,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited the store yesterday and was…

Visited the store yesterday and was greeted by a young lady Demy was her name she was so helpful and polite, I’m not technically minded but she sorted everything out for me thank you again

26 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Nikki,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service Simran helped me to save some mine and…

Simran helped me to save some money and to make decisions about which phone to buy and which plans to buy for both my phone numbers

27 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hey Mcguire,

Thanks for the lovely review and fantastic support for Simran. It'sSimran.It's always great to hear such positive remarks.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lydia was really helpful with my…

Lydia was really helpful with my upgrade, thank you

20 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam sorted out our account after 7…

Sam sorted out our account after 7 years of complications. Sam also sorted out a miss sold mobile device that has cost us over a thousand pounds.

20 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer served by Simran

Excellent customer served by Simran. Friendly,helpful and very knowledgeable.

20 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Outstanding customer service

I visited the store in merryhill today with my daughter as I needed a new phone and we were served by Simran. He was extremely helpful and made us feel comfortable from the start. He gave great advice on the products available to me and gave a great deal. I would rate his customer service skills very highly and would not hesitate to return

19 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

SIM problem

My replacement Sim wasn't working in my new phone, which was purchased from ebay. Off we went to the Vodafone shop at Merry Hill.
Danny was great. Friendly, helpful and informative.
He fixed the issue (dodgey phone) found me a new phone with a better deal and looked at our other phone deals too.
Would definitely recommend 😊

13 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

We're happy to hear that our agent Danny was friendly, helpful, and informative.

Thanks for your review,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Experience with Lydia eas great

Experience with Lydia eas great; she sorted my partner out with a new phone. Although systems were really slow she was a massive help. Thank you Lydia.

16 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Outstanding serivce


“I want to acknowledge the outstanding service provided by Lydia at the Vodafone store at Merry Hill. She was extremely helpful, explained everything clearly, and made the process smooth and hassle-free. Truly impressive.

9 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daniel was great ...didn't push me into…

Daniel was great ...didn't push me into any contract - infact he managed to reduce my contract considerably

10 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hi. We're happy to hear that you had a great experience! We appreciate your positive feedback and are so glad we could help reduce your contract. Thanks for sharing. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luke was an absolute star ⭐️ and make it…

Luke was an absolute star ⭐️ and make it easy and I left all set up and with everything sorted . Best service in a very long time ! Thanks 🙏

5 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lydia was lovely

Lydia was lovely, friendly and very helpful, she was able to make my payments lower and helped me understand other deals / packages which I’m likely to go ahead with in the future.

1 novembre 2025
Avis spontané
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Réponse de Vodafone UK - MerryHills

Hi. We're happy to hear that you had such a positive experience! We appreciate your kind words about the assistance you received. It's great to know that the support was helpful and informative. Thank you for sharing your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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