Seen by both Lorna and Courtney on two separate occasions when changing my broadband provider. Both answered my multitude of questions and carried out the changeover without any issues. So far my expe... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
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Lisez les avis des autres
Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Voir plus
L'entreprise a répondu
Needed to visit the metrocentre shop (thank goodness for shops, since technology has utterly failed me today) to sort a home broadband switch to vodafone. The assistance I received was excellent. Cour... Voir plus
L'entreprise a répondu
Went to apple to be told nothing they can do came to Vodafone and seen Neil and he sorted the issue straight away very knowledgeable and friendly will use this branch in future
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Metro Centre Experience
Écrit par l'entreprise
Coordonnées de contact
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Royaume-Uni
4,9
Excellent
471 avis
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Les gens ont aussi consulté
Courtney is the go to lass
3 août 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Junaid,
Thanks for the lovely review and fantastic support for Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Experience at Metro
Smooth, efficient and everything was explained clearly by Neil. 10/10 service.
2 août 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Will,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Metro Centre Experience
Hey Steven ,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Metro Centre Experience
Hey Stu,
Thanks for the lovely review and fantastic support for Neil. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Needed to visit the metrocentre shop…
Needed to visit the metrocentre shop (thank goodness for shops, since technology has utterly failed me today) to sort a home broadband switch to vodafone. The assistance I received was excellent. Courtney's patience and commitment to helping me sort things out is hugely appreciated, after an extremely frustrating morning. I have to say, the person on the other end of the phone, when I rang earlier before going to the store, tried his hardest to help with a technical problem that is with my current provider, but in the end I needed the store. Wish more providers provided local physical outlets, because when the tech is a problem it's shop face-to-face help I want. Thank you vodafone metrocentre.
28 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Julie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
There was a lot of help available
There was a lot of help available- no 'hard sell' clear advice and help
Thank you Diana
27 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hi Caroline, thank you so much for your wonderful review and the amazing support you’ve shown for Diana, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Went to apple to be told nothing they…
Went to apple to be told nothing they can do came to Vodafone and seen Neil and he sorted the issue straight away very knowledgeable and friendly will use this branch in future
27 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hi Liam, thank you so much for your wonderful review and the amazing support you’ve shown for Neil, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Broadband Change
Seen by both Lorna and Courtney on two separate occasions when changing my broadband provider. Both answered my multitude of questions and carried out the changeover without any issues. So far my experience of Vodafone Metro Centre has been a positive one.
27 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Colin,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lorna and Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy was super helpful and fast
Amy was super helpful and as fast as she could to change over 3 phones - thanks
26 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly understanding service for…
Friendly understanding service for someone who is a techno faub
Thank you so much Amy and Courtney
24 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Amy and Courtney…
Great service from Amy and Courtney today
24 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Gareth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely spot on bloke couldn’t not…
Absolutely spot on bloke couldn’t not fault 100% attention
23 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Katie and Diana were very helpful
16 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Angela,
Thanks for the lovely review and fantastic support for Katie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edvard was super helpful and friendly1…
Edvard was super helpful and friendly1 great experience
15 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Alex,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Katie was amazing
Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just quick answers to our many questions. She is an asset to Vodafone 5*
14 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Amanda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vinny was friendly
Vinny was friendly, explaining everything no unnecessary jargon. Fantastic customer service
12 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What a lovely man
What a lovely man, explained everything clearly. Quick and easy process. Friendly and polite. Would highly recommend Vinay.
11 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Gillian,
Thanks for the lovely review and fantastic support for Vinay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Advisor called Vinney was absolutely…
Advisor called Vinney was absolutely fantastic, very polite and professional, couldn’t have been better
10 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Katie was very helpful and good at her…
Katie was very helpful and good at her job and sorted major problem very efficently.
9 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Katie was brilliant
Katie was brilliant . She sorted my problem out very well and she was very pleasant. Thank you so very much.
9 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Susan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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