Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
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Lisez les avis des autres
Courtney was very knowledgeable, approachable and professional. All you could want in someone to assist you when uograding your phone. I have been with Vodafone for over 20 years and cannot see that... Voir plus
L'entreprise a répondu
Fabulous service from Courtney very friendly helpful and answered all questions I asked explained everything as she went along
L'entreprise a répondu
Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Metro Centre Experience
Écrit par l'entreprise
Coordonnées de contact
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Royaume-Uni
4,9
Excellent
483 avis
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Les gens ont aussi consulté
Amy was super helpful and fast
Amy was super helpful and as fast as she could to change over 3 phones - thanks
26 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly understanding service for…
Friendly understanding service for someone who is a techno faub
Thank you so much Amy and Courtney
24 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Amy and Courtney…
Great service from Amy and Courtney today
24 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Gareth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely spot on bloke couldn’t not…
Absolutely spot on bloke couldn’t not fault 100% attention
23 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Katie and Diana were very helpful
16 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Angela,
Thanks for the lovely review and fantastic support for Katie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edvard was super helpful and friendly1…
Edvard was super helpful and friendly1 great experience
15 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Alex,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Katie was amazing
Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just quick answers to our many questions. She is an asset to Vodafone 5*
14 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Amanda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vinny was friendly
Vinny was friendly, explaining everything no unnecessary jargon. Fantastic customer service
12 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What a lovely man
What a lovely man, explained everything clearly. Quick and easy process. Friendly and polite. Would highly recommend Vinay.
11 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Gillian,
Thanks for the lovely review and fantastic support for Vinay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Advisor called Vinney was absolutely…
Advisor called Vinney was absolutely fantastic, very polite and professional, couldn’t have been better
10 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Katie was very helpful and good at her…
Katie was very helpful and good at her job and sorted major problem very efficently.
9 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Katie was brilliant
Katie was brilliant . She sorted my problem out very well and she was very pleasant. Thank you so very much.
9 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Susan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Courtney was very accommodating
Courtney was very accommodating, polite, and provided all information clearly. Staff were polite when first entered the store. The process was seamless.
8 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Alisdair,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie
Katie, has been brilliant, she gave great advice and an excellent customer experience, we are very very happy customers, we couldn't recommend Vodafone enough, thank you Katie
6 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Neil was very helpful, reviewed all 3 lines on our contract and saved us a nice bit of money :)
4 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Fiona,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Metrocentre shop Katie
Went to the Metrocentre shop with my daughter for her phone & ended up coming home with a cheaper broadband & monthly phone payment. Katie was really helpful, thank you!
4 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Claire,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie at the Metrocentre shop
Katie at the Metrocentre shop was really helpful! Got me a great deal & super friendly will definitely be back if I need anything else!
4 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Miss D,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was extremely knowledgeable
Katie was extremely knowledgeable, helped me choose which contract, explained all benefits from all the contracts on offer. Extremely happy, would recommend Vodaphone to anyone - go see Katie
4 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey Ian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and pleasant demeanor.
Great service and pleasant demeanor.
Katie helped us with all our queries.
Well done vodafone for employing such a lovely member of staff !!!
3 juillet 2026
Avis spontané
Réponse de Vodafone UK - Metro Centre Experience
Hey John,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Metro Centre Experience
Hey Kenny,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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