Katie was so knowledgeable, helpful and patient with my huge amount of requests about existing accounts! Offered alternatives to my existing account and phone to help me be on top of monthly payments... Voir plus
L'entreprise a répondu
54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
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Katie was so knowledgeable, helpful and patient with my huge amount of requests about existing accounts! Offered alternatives to my existing account and phone to help me be on top of monthly payments... Voir plus
L'entreprise a répondu
I visited the Metro Centre Vodaphone store today and was dealt with by Neil. I found him to be extremely knowledgable and professional, and he had the ability to explain details in a way that I, as a... Voir plus
L'entreprise a répondu
Member of staff was Neil who was extremely friendly, helpful and professional. Took his time to answer all our questions and explained everything fully. Thank you Neil
L'entreprise a répondu
Really great service, friendly employees & given a great deal. We walked in straight from EE after having a bad experience there (as an existing customer)
L'entreprise a répondu
Écrit par l'entreprise
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Royaume-Uni
Demande des avis aux clients
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Adam was really helpful and friendly. He explained everything so clearly.

Réponse de Vodafone UK - Metro Centre Experience

Réponse de Vodafone UK - Metro Centre Experience
I was well supported by Courtney with my concerns today. A mix up with upgrading my contract swiftly dealt with by Courtney whilst also looking into upgrade deals for my existing plans.
I would highly recommend doing all business in store with these real and knowledgeable people in future.

Réponse de Vodafone UK - Metro Centre Experience
Adam was helpful and clear, very enthusiastic and got everything sorted for me.

Réponse de Vodafone UK - Metro Centre Experience
Fast service and easy to get sorted, good range of services and deals to go with.

Réponse de Vodafone UK - Metro Centre Experience
Harry in store today was fantastic, so polite and helpful, the service was brilliant 👏

Réponse de Vodafone UK - Metro Centre Experience
Unable to do what I needed online. Harry helped me reset my details and got me a good deal on a broadband upgrade.

Réponse de Vodafone UK - Metro Centre Experience

Réponse de Vodafone UK - Metro Centre Experience
Adam instore was very patient and helped me set up my devices. I would 100% recommend visiting him.

Réponse de Vodafone UK - Metro Centre Experience
Sayieed was super helpful and friendly, made the experience seamless

Réponse de Vodafone UK - Metro Centre Experience
The staff were amazing, helped me straight away with my issue

Réponse de Vodafone UK - Metro Centre Experience
Came to Vodafone metro centre to see if I was due an upgrade. Adam was so helpful and explained everything. Very easy process, would definitely recommend. 5 star service

Réponse de Vodafone UK - Metro Centre Experience
Came into vodafone with a problem and was served by Courtney and Lorna who were extremely helpful. They always are friendly and happy to help me when I come into store thank you

Réponse de Vodafone UK - Metro Centre Experience
Adam was very informative and helpful. He went through the various options and helped me find the best deal

Réponse de Vodafone UK - Metro Centre Experience
Adam was very helpful and provided great customer service

Réponse de Vodafone UK - Metro Centre Experience

Réponse de Vodafone UK - Metro Centre Experience
met by Dan and Sorted by Harry x a lovely friendly welcome and no waiting
then passed to Lovely young pleasant helpful Harry who explained everything in simple terms and extremely helpful . he did save me money and upgrade me to a faster system but if he hadn’t he explained why and informed me of future dates when i need to return to look at my contract

Réponse de Vodafone UK - Metro Centre Experience
Harry was an incredibly helpful and accommodating young man with a friendly and well mannered countenance.
He was particularly helpful with making sure that I could hear what he was saying. His annunciation and volume was clear.
He knew his way around the product he was selling, as well as the plans.

Réponse de Vodafone UK - Metro Centre Experience
Courtney was great, sorted an issue I had in a different shop and got me a new phone. Very happy.

Réponse de Vodafone UK - Metro Centre Experience

Réponse de Vodafone UK - Metro Centre Experience
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