Vodafone UK - Metro Centre Experience Avis 

501
TrustScore 5 sur 5

5,0

54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Katie was so knowledgeable, helpful and patient with my huge amount of requests about existing accounts! Offered alternatives to my existing account and phone to help me be on top of monthly payments... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited the Metro Centre Vodaphone store today and was dealt with by Neil. I found him to be extremely knowledgable and professional, and he had the ability to explain details in a way that I, as a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Member of staff was Neil who was extremely friendly, helpful and professional. Took his time to answer all our questions and explained everything fully. Thank you Neil

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really great service, friendly employees & given a great deal. We walked in straight from EE after having a bad experience there (as an existing customer)

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Metro Centre Experience

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

501 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(501)

40 266 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Adam was really helpful and friendly

Adam was really helpful and friendly. He explained everything so clearly.

25 février 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Ruth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great and quick

Great and quick

25 février 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Madhu,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Courtney saves the day.

I was well supported by Courtney with my concerns today. A mix up with upgrading my contract swiftly dealt with by Courtney whilst also looking into upgrade deals for my existing plans.
I would highly recommend doing all business in store with these real and knowledgeable people in future.

23 février 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Philip,

Thanks for the lovely review and fantastic support for Courtney.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Adam was helpful and clear

Adam was helpful and clear, very enthusiastic and got everything sorted for me.

22 février 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Harrison,

Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phone and broadband

Fast service and easy to get sorted, good range of services and deals to go with.

21 février 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Freddie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry the hero

Harry in store today was fantastic, so polite and helpful, the service was brilliant 👏

21 février 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Gillian,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Unable to do what I needed online

Unable to do what I needed online. Harry helped me reset my details and got me a good deal on a broadband upgrade.

21 février 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Sian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly

Friendly, clear explanations, good deals.

19 février 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey RMK,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Adam instore was very patient and…

Adam instore was very patient and helped me set up my devices. I would 100% recommend visiting him.

18 février 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Mary,

Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sayieed was super helpful and friendly

Sayieed was super helpful and friendly, made the experience seamless

13 février 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Emily,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff were amazing

The staff were amazing, helped me straight away with my issue

13 février 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came to Vodafone metro centre to see if…

Came to Vodafone metro centre to see if I was due an upgrade. Adam was so helpful and explained everything. Very easy process, would definitely recommend. 5 star service

12 février 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into vodafone with a problem and…

Came into vodafone with a problem and was served by Courtney and Lorna who were extremely helpful. They always are friendly and happy to help me when I come into store thank you

12 février 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey k,

Thanks for the lovely review and fantastic support for Courtney and Lorna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Adam was very informative and helpful

Adam was very informative and helpful. He went through the various options and helped me find the best deal

11 février 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hi Eric ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Adam —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Adam was very helpful and provided…

Adam was very helpful and provided great customer service

10 février 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Lance,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very lovely staff and helpful

Very lovely staff and helpful

10 février 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Leoni,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

met by Dan and Sorted by Harry x a…

met by Dan and Sorted by Harry x a lovely friendly welcome and no waiting

then passed to Lovely young pleasant helpful Harry who explained everything in simple terms and extremely helpful . he did save me money and upgrade me to a faster system but if he hadn’t he explained why and informed me of future dates when i need to return to look at my contract

8 février 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Christine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry was an incredibly helpful and…

Harry was an incredibly helpful and accommodating young man with a friendly and well mannered countenance.

He was particularly helpful with making sure that I could hear what he was saying. His annunciation and volume was clear.

He knew his way around the product he was selling, as well as the plans.

7 février 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Kate,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Courtney was great

Courtney was great, sorted an issue I had in a different shop and got me a new phone. Very happy.

7 février 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Anne
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ed's provided 10/10 service.

7 février 2026
Avis spontané
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Réponse de Vodafone UK - Metro Centre Experience

Hey Alexander,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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