Jason helped me transfer all data across and explained my new phone very clearly would recommend going to Vodafone phone Morpeth again
L'entreprise a répondu
U12 Sanderson Arcade, NE61 1NS Morpeth, GB
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Jason helped me transfer all data across and explained my new phone very clearly would recommend going to Vodafone phone Morpeth again
L'entreprise a répondu
When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... Voir plus
L'entreprise a répondu
We were served by a young girl called, Tonicha. She really knew her job, everything we asked, she explained and answered in a clear and easy manner. We only went in to change our phones from 3 to Vo... Voir plus
L'entreprise a répondu
Very helpful
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Écrit par l'entreprise
U12 Sanderson Arcade, NE61 1NS, Morpeth, Royaume-Uni
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Served by Simon, made transferring from a contract to talkmobile super easy.
Helpful team in general.

Réponse de Vodafone UK - Morpeth
I came back in to have my stuff moved from my old phone to my new phone and the young lad Connor was really helpful

Réponse de Vodafone UK - Morpeth
Ive veen having some issues with trying to renew my wifi lately but connor in the shop in Morpeth has been great and the only reason im staying with vodafine

Réponse de Vodafone UK - Morpeth
I popped in Morpeth to check when my deals expired for renew, Jason and Alexia were so helpful and knowledgeable,I will be staying with Vodafone when my contracts are due for renewal

Réponse de Vodafone UK - Morpeth
Alexia was very helpful when I was looking to change my plan and even found me a great deal on a new phone!

Réponse de Vodafone UK - Morpeth
I had questions about my plan and potential upgrade options and popped into my local Vodafone shop where I dealt with Connor and Allirra who were both very helpful and gave me all the info I needed

Réponse de Vodafone UK - Morpeth
Can’t thank Connor enough- he made the process to join Vodafone a breeze. Brilliant costumer service, kind and approachable. Thank you! ☺️

Réponse de Vodafone UK - Morpeth
I came and spoke to a lovely lass called Allirra who was able to help me switch my WiFi away from BT and save me alot of money in the process, many thanks and I will come when my phones are out of contract

Réponse de Vodafone UK - Morpeth
I was served by Will today for in the Morpeth store. I was lucky as he normally works in Newcastle. He was fantastic and he worked hard to get the best deal possible for me. Well done Will

Réponse de Vodafone UK - Morpeth
I went into Morpeth store earlier in the week and the service was absolutely incredible. The whole team were so lovely and helpful, I’ll be back for my other upgrade again when it’s due

Réponse de Vodafone UK - Morpeth
Extremely helpful and kind staff, who helped me as a young university student with not much experience buy a new phone and plan.

Réponse de Vodafone UK - Morpeth
I hade been trying to resolve a problem I had with an upgrade of my mobile phone online through Chat, but my experience there was nothing short of appalling.
Eventually I was directed to visit a store to get my issue resolved and I went to the Morpeth store and met Connor.
At this point Connor was incredibly helpful and although he could not solve my problem in this visit he did help raise my concerns and issues through a formal complaint. As a result of this I was contacted that same evening by a manager in the complaints team who made the necessary arrangements for my concerns to be addressed and I was advised to revisit the Morpeth store the following day where my recently upgraded faulty phone could be handed in and new phone would be arranged.
I saw Connor again the following day and once again he could not have been more helpful. He quickly sorted taking my faulty phone back, cancelling the contract associated with it and then he sorted out a different phone and contract for me without any problems.
It is all too common these days to be met with indifferent and unhelpful people in the service industry and thus was so true in my dealings with agent from Vodafone via Chat, but in store Connor was an absolute pleasure to speak to and deal with.
Thank you Connor for your help, advice, support and kindness. 👏👏👏👏

Réponse de Vodafone UK - Morpeth
Highly recommend. Connor is very helpful and always friendly. The staff in this branch always give great service.

Réponse de Vodafone UK - Morpeth
Megan in the Morpeth store was very helpful and knowledgeable on the the Pixel I bought. She gave me the best deal catered to my needs. Highly recommend.

Réponse de Vodafone UK - Morpeth
Came in today to have a look at deals with my mum and was very satisfied with the service that I received. Connor and Alexia were very attentive and knowledgeable. Connor made sure that the deal I got was what I needed based on my data consumption. Will be back again for any other things we need! Thank you again!

Réponse de Vodafone UK - Morpeth
Polite and courteous service from Alecia at the Morpeth Vodaphone shop. Many thanks Peter

Réponse de Vodafone UK - Morpeth
A big Thank You to Alexia!
Moved over to Vodafone from 3 and I'm delighted with the package I bought as well as it being considerably cheaper and far better value.
Alexia was very knowledgeable, friendly and efficient and made the whole experience very easy.
Thanks again!

Réponse de Vodafone UK - Morpeth
The service provided by Connor was outstanding. Clear and concise detail about my purchase of an iPhone 16.

Réponse de Vodafone UK - Morpeth
I visited the Morpeth store and Rory the branch manager was very helpful with my enquiry. He manner was very professional. He ensured I was aware of the latest offers.

Réponse de Vodafone UK - Morpeth
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