Vodafone UK - Morpeth Avis 

134
TrustScore 5 sur 5

4,9

U12 Sanderson Arcade, NE61 1NS Morpeth, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jason helped me transfer all data across and explained my new phone very clearly would recommend going to Vodafone phone Morpeth again

L'entreprise a répondu

Noté 5 sur 5 étoiles

When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were served by a young girl called, Tonicha. She really knew her job, everything we asked, she explained and answered in a clear and easy manner. We only went in to change our phones from 3 to Vo... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • U12 Sanderson Arcade, NE61 1NS, Morpeth, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

134 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(134)

42 200 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Rory and Connor at the Morpeth store…

Rory and Connor at the Morpeth store were before extremely helpful

30 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi Daniel,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rory at Vodafone was extremely helpful…

Rory at Vodafone was extremely helpful setting up my new phone very friendly service

30 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had the friendliest and most helpful …

I had the friendliest and most helpful experience within the Morpeth branch store being served by Jas. She went through all of the different options available to me and was wonderful from the first greeting until the end of our conversation.

30 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi Lauren,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into the Morpeth Vodafone store to…

Went into the Morpeth Vodafone store to upgrade the phone and Connor made it very easy, will be recommending to anybody looking to get a new phone

30 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi Helen. Thank you for your review for Connor. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor very helpful during upgrade

Connor was very helpful and patient during my recent visit to get an upgrade at the Morpeth Vodafone branch. He sorted out multiple issues and gave me time to make my mind up about upgrade options.

30 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi Ben. Thank you for your review for Connor. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Megan who explained…

Great service from Megan who explained everything and helped with order

29 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hello, Brian,

It's great to hear about the positive experience which you've had with Megan. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Over and above service

Megan went over and above to help us. She is an asset to your company. She was also very professional and polite.

29 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hello,

Thanks for letting us know what an amazing job Megan did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Customer Service

I visited the Morpeth store with my elderly Dad who has memory issues. Connor was extremely patient and understanding and helped us to resolve out problem. We are very grateful for the time he spent with us - Thank you Connor

15 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hey Tracey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Many thanks to Rory for helping me for…

Many thanks to Rory for helping me for the perfect service!

11 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi Miroslav. Thank you for your review for Rory. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I've used many phone shops in Morpeth…

I've used many phone shops in Morpeth over the years and the service I had from Connor at Vodaphone was by far the best, absolutely fantastic!! I've since been back twice to get phones for both of my daughters and he found me the best deals to suit my budget. Absolute credit to Vodaphone and I'll be back next week to sort out my home broadband!

30 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi Mark,

We’re glad to hear you found the best option for you when visiting Connor in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Knowledgeable staff

Knowledgeable staff who provided exceptional customer service. Connor assisted me in selecting the optimal handset that satisfied my specific requirements and budget. He conducted a comprehensive needs assessment, inquiring about my preferences and intended usage for the device. His patience and expertise made the experience highly enjoyable. Both Connor and the manager, Rory, are valuable assets to the company. Additionally, a young lady named Megan greeted us with a warm smile and made us feel welcome upon our arrival.

27 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi Dominic,

Thanks for your review and kind words for Connor, Rory and Megan. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great customer service

Came in with a few problems and the staff were very helpful and attentive.

30 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi Daniel,

Thanks for taking your time to leave this review for our store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

First phone for my son...

I visited to get my son his first phone with no real idea what I needed or wanted as I'm a major technophobe.
Jas and Connor talked me through exactly what I needed and showed me the best handset for my needs as well as introducing me to the easiest ways to add family tracking and security to his device. I was able to go away and have a think before returning to sign up. I felt comfortable and not pressured at all which was lovely. A really friendly and welcoming store with genuinely helpful staff. Thanks so much for making an experience I was dreading one that I actually enjoyed.

3 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi there,

These are lovely kind words of feedback for Jas and Connor. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

At Vodafone Morpeth is the best of the…

At Vodafone Morpeth is the best of the best & Connor who if I have any problems I always go & see. This gentleman goes above & beyond he is so professional with fantastic knowledge & first class customer service. Connor is "The Best Of The Best"

21 septembre 2024
Avis spontané
Logo de Vodafone UK - Morpeth

Réponse de Vodafone UK - Morpeth

Hi Karen,

Thanks for your review for Connor and our Morpeth store. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Fantastic service today at vodaphone in…

Fantastic service today at vodaphone in Morpeth. Thank you Rory and Connor for your patience and expertise we are very grateful thank you

2 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi Helga. Thank you for your review for both Rory and Connor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly and efficient service

I went in store to query some tariffs and prices and I was served by Rory. He was knowledgeable and very efficient and friendly in his service. I would definitely return to the Morpeth store.

24 août 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi Alice,

Thanks for taking the time to write such a great review! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fab people

Lovely people. Excellent advice.

22 août 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hello,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went into the store about a billing…

I went into the store about a billing query and the manager Rory was very patient and helpful with dealing with my issue and questions

9 août 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi Thomas,

Thank you for reviewing and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Best Phone Service in Morpeth

Excellent professional service , prompt and informative. I would have no hesitation in recommending the Morpeth branch for phone business.

7 août 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hey Ian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Updating my contac

Rory was really clear and I understood all my options to get the best deal

5 août 2024
Avis spontané
Logo de Vodafone UK - Morpeth

Réponse de Vodafone UK - Morpeth

Hello Claire,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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