Vodafone UK - Neath Green Street Avis 

151
TrustScore 5 sur 5

4,9

4 Green Street, SA11 1DR Neath, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Very good experience getting my son his first contract mobile. Both Connor and Scott were extremely patient and informative. Excellent service through out. Nice to see happy staff.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Called into Neath Vodafone today for advise on how to stop my daughter browsing 18+ contect on her mobile (I'm not a very technical person). such amazing.. helpful and friendly staff nothing is to mu... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

My reason for going into the shop was because my Broadband Contract was about to expire. I only had to wait a few minutes to be seen and the young man who helped me was very helpful, friendly, eff... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Karl and Ralph from your Neath store provided excellent service last Thursday 12 sept. They gave us invaluable help to resolve quite a complex problem. Nothing was too much trouble and they had endle... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 4 Green Street, SA11 1DR, Neath, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

151 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(151)

41 418 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

My reason for going into the shop .

My reason for going into the shop was because my Broadband Contract was about to expire.
I only had to wait a few minutes to be seen and the young man who helped me was very helpful, friendly, efficient and had an extremely calming and patient manner. He went out of his way to help me sort out a new Contract and SIM and was also quietly helping his other colleague to sort out queries!
It is a great pity that they are not allowed to be named, as this young man is an asset to Vodafone and deserves to go a long way in his career.
The only reason that my review didn't give 5 stars is that I wish that Vodafone prices were a little cheaper, but as I don't want the hassle of 'shopping around', would rather have a local shop that I can pop into .

19 janvier 2026
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Mrs Gibbs,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

karl was excellent thanks for helping

karl was excellent thanks for helping

6 février 2026
Avis spontané
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Réponse de Vodafone UK - Neath Green Street

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service today from Karl

Excellent service today from Karl, extremely happy with the experience we had in store. Friendly and professional answered all our queries and could not have been more helpful. Thank you so much.

6 février 2026
Avis spontané
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Réponse de Vodafone UK - Neath Green Street

Hey Letitia,

Thanks for the lovely review and fantastic support for Karl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Served by Scott service was great and…

Served by Scott service was great and very useful thank you

4 février 2026
Avis spontané
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Réponse de Vodafone UK - Neath Green Street

Hi Gary ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Scott —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Karl was exceptional in store thank you

30 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Neath Green Street

Hey Claire,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good at his job

Very good at his job. Very kind and passionate. Explained everything in details and looking to find best deals for his clients. He is a an asset to his team.

26 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Neath Green Street

Hey Sandra,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Today the 31st DecemberConnor was so…

Today the 31st DecemberConnor was so helpful in identifying the problem with the SIM card of the phone’s we brought in and in suggesting an immediate solution . Very pleasant and helpful with clear explanations. It made a difficult situation much easier. Thank you Connor

31 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Neath Green Street

Hey Linda,
 
Thanks for the lovely review and fantastic support for Connor.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I Have always gone to Vodafone Neath…

I Have always gone to Vodafone Neath store as staff are always helpful. Chris helped us renew a contract for a new phone. He had plenty of time, gave good advice and was very polite and chatty !

22 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Neath Green Street

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, staff member Chris who was really patient and helpful and went above and beyond.

24 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Neath Green Street

Hey Hilary,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Korey was superb and so helpful

Korey was superb and so helpful. Online help is a disaster!

16 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Neath Green Street

Hey Kerry,

Thanks for the lovely review and fantastic support for Korey.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Karl and Chris were most helpful and…

Karl and Chris were most helpful and couldn't do more to help. A testament to customer service, care and vodafone!

16 décembre 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Basil,

Thanks for the lovely review and fantastic support for Karl and Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

He was polite and welcoming

He(Chris)was polite and welcoming, patience to questions and answered all queries so well, will recommend as he’s customer friendly

15 décembre 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Hakeem,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris did a wonderful job in upgrading…

Chris did a wonderful job in upgrading 2 kid's mobile contracts and helping me in finding a better usage plan,very satisfied with his friendly & knowledgeable service.

15 décembre 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Williams,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris at neath was perfect saleman

Chris the manger of neath store looked after my parents with a great deal and with a very polite professional and very curious.thank you so much.100% recommend

26 novembre 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Karl was absolutely fantastic

Karl was absolutely fantastic, so knowledgeable and polite. He managed to save my partner £15 a month and was so patient with all of our questions. I cannot praise his service enough and when I look to upgrade my phone I will be returning to speak to Karl - Kate/Stacy

22 novembre 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Katy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We were served by Connor and Aaron in…

We were served by Connor and Aaron in the Neath branch. So very helpful and sorting my phone out. So very grateful. Had time and patience with us

20 novembre 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cracking Customer Service

Cracking service by the team, Chris in particular. Spent more than an hour making sure that our issues were resolved while organising a busy shop and making sure that other customers were also seen.

8 novembre 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and helpful

Chris was very friendly and took his time to solve the issue. We had great chats which made the experience even more pleasant.

27 octobre 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. We are so glad the issue was resolved! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I dealt with both Sam and Chris and…

I dealt with both Sam and Chris and they were exceptionally helpful. I would highly recommend this branch of Vodafone. Their service was professional and very personable.

21 octobre 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hi. We appreciate you taking the time to share your positive experience. We're happy to hear that you found our team members helpful and that you were pleased with the service you received at that location. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

10/10

Massive thanks to Sam and Chris for their help in upgrading my mobile! They were super helpful throughout the whole process.
Overall I'm very happy with my experience.

21 octobre 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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