Very good experience getting my son his first contract mobile. Both Connor and Scott were extremely patient and informative. Excellent service through out. Nice to see happy staff.
L'entreprise a répondu
4 Green Street, SA11 1DR Neath, GB
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Very good experience getting my son his first contract mobile. Both Connor and Scott were extremely patient and informative. Excellent service through out. Nice to see happy staff.
L'entreprise a répondu
Called into Neath Vodafone today for advise on how to stop my daughter browsing 18+ contect on her mobile (I'm not a very technical person). such amazing.. helpful and friendly staff nothing is to mu... Voir plus
L'entreprise a répondu
My reason for going into the shop was because my Broadband Contract was about to expire. I only had to wait a few minutes to be seen and the young man who helped me was very helpful, friendly, eff... Voir plus
L'entreprise a répondu
Karl and Ralph from your Neath store provided excellent service last Thursday 12 sept. They gave us invaluable help to resolve quite a complex problem. Nothing was too much trouble and they had endle... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
4 Green Street, SA11 1DR, Neath, Royaume-Uni
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Réponse de Vodafone UK - Neath Green Street
Excellent service today from Karl at the neath Vodafone branch. Very helpful friendly and patient.

Réponse de Vodafone UK - Neath Green Street
I went into the store for help with adverts popping up on my phone and Karl and ewan were very helpful and saved me a lot of money. Really happy with the service they provided

Réponse de Vodafone UK - Neath Green Street
I recently purchased a new phone at the neath vodafone store but hadn't set the new phone up yet but in the meantime time I had damaged old phone screen so this caused a big issue for me as I use it for business purposes. I called into the neath store again and Connor and Karl managed to transfer all data to my new phone even with the screen being damaged on the old phone by connecting a mouse to the phone which I found amazing and would never have thought of. I cannot thank them both enough for their help as I was in desperate need for my work data. 5 star and would highly recommend these guys. Thanks again

Réponse de Vodafone UK - Neath Green Street
I recently had issues with my phone having many pop ups and viruses so I called into store to get the phone looked at. Karl the store advisor managed to clear all the apps which were causing me all the issues and also done a health check on the phone for me. I have to say I am very happy with the service received and that my phone is back working again. Highly recommend, thanks again

Réponse de Vodafone UK - Neath Green Street
The guidance given by both Anne Marie and Danielle was superb. Nothing was too much trouble. Thier advise was invaluable.
Thanks girls

Réponse de Vodafone UK - Neath Green Street
Great help from AnneMarie and Danielle. Set up my new phone and saved me money! Thank you

Réponse de Vodafone UK - Neath Green Street
Went in to collect my phone and Ewan the advisor was really helpful in showing me how the phone works.

Réponse de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street
Very professional and very helpful service in your Neath store. Thank you.

Réponse de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street
Yosef and his colleague were very helpful. I was having some difficulties with topping up my phone having been out of the uk for a while and they were very patient with me. Showing me how to add money to my account. They didn’t make me feel stupid for not knowing. Thoroughly recommend Yosef and everyone at Vodaphone neath store

Réponse de Vodafone UK - Neath Green Street
Karl very helpful went above above and beyond, explained everything to me. Very happy with service.

Réponse de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street
Friendly staff. As I'm "old school", I would rather speak to a human than do it online.

Réponse de Vodafone UK - Neath Green Street
Outstanding customer service from Karl and Anne Marie. Took the time to explore options and make sure the deal met all of my requirements. All of the questions were answered. Would definitely come back to this branch.

Réponse de Vodafone UK - Neath Green Street
Yosef was brilliant with helping me today. Very patient and kind, walked me through every thing and told me what my options were. Thank you Yosef!

Réponse de Vodafone UK - Neath Green Street
Ann-Marie and Yosef were very helpful they explained everything to us .
Highly recomended.thankyu four your fantastic service.

Réponse de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street
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