Vodafone UK - Neath Green Street Avis 

151
TrustScore 5 sur 5

4,9

4 Green Street, SA11 1DR Neath, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very good experience getting my son his first contract mobile. Both Connor and Scott were extremely patient and informative. Excellent service through out. Nice to see happy staff.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Called into Neath Vodafone today for advise on how to stop my daughter browsing 18+ contect on her mobile (I'm not a very technical person). such amazing.. helpful and friendly staff nothing is to mu... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

My reason for going into the shop was because my Broadband Contract was about to expire. I only had to wait a few minutes to be seen and the young man who helped me was very helpful, friendly, eff... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Karl and Ralph from your Neath store provided excellent service last Thursday 12 sept. They gave us invaluable help to resolve quite a complex problem. Nothing was too much trouble and they had endle... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 4 Green Street, SA11 1DR, Neath, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

151 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(151)

41 511 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very welcoming easy chat.good deal

17 octobre 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hi. We're glad you found our team welcoming. Thank you for your positive feedback; we appreciate it! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service today from Karl at…

Excellent service today from Karl at the neath Vodafone branch. Very helpful friendly and patient.

15 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Neath Green Street

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful staff

I went into the store for help with adverts popping up on my phone and Karl and ewan were very helpful and saved me a lot of money. Really happy with the service they provided

22 août 2025
Avis spontané
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Réponse de Vodafone UK - Neath Green Street

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I recently purchased a new phone at the…

I recently purchased a new phone at the neath vodafone store but hadn't set the new phone up yet but in the meantime time I had damaged old phone screen so this caused a big issue for me as I use it for business purposes. I called into the neath store again and Connor and Karl managed to transfer all data to my new phone even with the screen being damaged on the old phone by connecting a mouse to the phone which I found amazing and would never have thought of. I cannot thank them both enough for their help as I was in desperate need for my work data. 5 star and would highly recommend these guys. Thanks again

8 août 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Mark,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I recently had issues with my phone…

I recently had issues with my phone having many pop ups and viruses so I called into store to get the phone looked at. Karl the store advisor managed to clear all the apps which were causing me all the issues and also done a health check on the phone for me. I have to say I am very happy with the service received and that my phone is back working again. Highly recommend, thanks again

5 août 2025
Avis spontané
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Réponse de Vodafone UK - Neath Green Street

Hey Mark,

Thanks for the lovely review and fantastic support for Karl.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The guidance given by both Anne Marie…

The guidance given by both Anne Marie and Danielle was superb. Nothing was too much trouble. Thier advise was invaluable.
Thanks girls

5 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Neath Green Street

Hey Martin,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great help from AnneMarie and Danielle

Great help from AnneMarie and Danielle. Set up my new phone and saved me money! Thank you

5 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Neath Green Street

Hey Sally,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful staff

Went in to collect my phone and Ewan the advisor was really helpful in showing me how the phone works.

4 juillet 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Denise,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Superb service

Excellent service. Helpful staff. Went above and beyond.

28 juin 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Sarah,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very professional and very helpful…

Very professional and very helpful service in your Neath store. Thank you.

14 juin 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hi Stephen,

Thank you for your review. We're happy to hear that you received professional and helpful service at our store.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful

Helpful, patient staff. Sorted all my queries

7 juin 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hi Evan.

Thanks for the positive review.

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sorted out what we needed to

Sorted out what we needed to. Helpful staff.

7 juin 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hi. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Yosef and his colleague were very…

Yosef and his colleague were very helpful. I was having some difficulties with topping up my phone having been out of the uk for a while and they were very patient with me. Showing me how to add money to my account. They didn’t make me feel stupid for not knowing. Thoroughly recommend Yosef and everyone at Vodaphone neath store

3 mai 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Lila,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Karl very helpful went above above and…

Karl very helpful went above above and beyond, explained everything to me. Very happy with service.

7 mai 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hi Deborah,

Thank you so much for your wonderful review and the amazing support you’ve shown for Karl —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff were really helpful

Staff were really helpful

7 mai 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Osian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Friendly staff

Friendly staff. As I'm "old school", I would rather speak to a human than do it online.

12 avril 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Mark,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Outstanding customer service from Carl…

Outstanding customer service from Karl and Anne Marie. Took the time to explore options and make sure the deal met all of my requirements. All of the questions were answered. Would definitely come back to this branch.

9 avril 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Ceri,

Thanks for the lovely review and fantastic support for Karl and Anne Marie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service

Yosef was brilliant with helping me today. Very patient and kind, walked me through every thing and told me what my options were. Thank you Yosef!

8 avril 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Chlo,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ann-Marie and Yosef were very helpful highly recomended.…

Ann-Marie and Yosef were very helpful they explained everything to us .
Highly recomended.thankyu four your fantastic service.

5 avril 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Nicola,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fabulous in store staff

Fabulous in store staff - Karl and Yosef!

4 avril 2025
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hi Steve,

We really appreciate your wonderful review and the amazing support for Karl and Yosef.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

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