Vodafone UK - Newmarket Avis 

304
TrustScore 5 sur 5

4,9

76a High Street, CB8 8JX Newmarket, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just wanted to leave this feedback as I went to Europe & Olly at your Newmarket branch helped me with my mobile needs whilst in Europe & he was so nice, polite, professional whilst explaining everythi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my prefe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The accidental drowning of my phone brought me to the Newmarket store quite distressed and anxious. Olly provided me with a shiny new upgrade phone and reviewed my contracts ( to my benefit) all w... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Newmarket

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 76a High Street, CB8 8JX, Newmarket, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

304 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(304)

40 947 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Olly was fantastic taking time and…

Olly was fantastic taking time and effort to help and upgrade my phone

27 mai 2026
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey Valerie,

Thanks for the lovely review and fantastic support for Olly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan the Man

Dan the Man - great deal, great experience in store

19 mai 2026
Avis spontané
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Réponse de Vodafone UK - Newmarket

Hey Aaron,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sree was exceptional

Sree was exceptional. I had had my phone stolen. His calm approach and efficiency in setting me up with a new phone and blacklisting the stolen one turned a traumatic experience into a pleasant one.
Thank you Sree.

10 mai 2026
Avis spontané
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Réponse de Vodafone UK - Newmarket

Hey Carol,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was served by Olly who listened to my…

I was served by Olly who listened to my request, understood what was required and then gave me 3 options. Having selected my preferred option he then did the necessary set up whilst keeping me informed of what he was doing. At all times I felt I was being dealt with in a professional and efficient manner

6 mai 2026
Avis spontané
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Réponse de Vodafone UK - Newmarket

Hey Steve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Newmarket Vodafone store

We went into the Newmarket Vodafone store, as we had a problem with our current contract.
Sreejith the retail advisor, was excellent, very knowledgeable, and he spent time resolving our problem.
We were very impressed with the service given.

28 avril 2026
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey Brian,

Thanks for the lovely review and fantastic support for Sreejith.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Latest upgrade

Dealt with Olly, very helpful and knowledgeable, probably the easiest upgrade I e ever head.

12 avril 2026
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey Steve,



Thanks for the lovely review and fantastic support for Olly.



If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sree was brilliant really helpfully and…

Sree was brilliant really helpfully and a pleasure to deal with

11 avril 2026
Avis spontané
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Réponse de Vodafone UK - Newmarket

Hey Peter,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

1st class

Tuhin , my customer service was 1st class

2 avril 2026
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey Jo,

Thanks for the lovely review and fantastic support for Tuhin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sree was very helpful and friendly and…

Sree was very helpful and friendly and explained everything in great detail.

29 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newmarket

Hey Andrew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service by Olly

Excellent service by Olly - so professional, helpful and knowledgeable- made the experience good.

2 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newmarket

Hey Abbs,

Thanks for the lovely review and fantastic support for Olly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Outstanding Customer Service - Olly

Olly was outstanding today with his customer service. He went above and beyond to ensure I had the correct WiFi package I struggle with understanding certain things and he was very empathetic and stood out. I have not ever received customer service like this before from Vodafone. He helped explain everything to me in a way which I understood and didn’t rush me and provided me with the BEST service today. Olly is a real credit to your team and should be recognised for his hard work and faultless customer service. Charisma and personality goes a long way when working with the public.

25 février 2026
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey Natasha,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent help and advice

Olly took time to explain everything and help me with my decision on which phone to upgrade to

16 février 2026
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey JR,

Thanks for the lovely review and fantastic support for Olly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sree was excellent

Sree was excellent. Managed to get me a new device upgrade with a brilliant deal.

6 février 2026
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey Paul,

Thanks for the lovely review and fantastic support for Sree.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Tuhin on my mobile…

Great service from Tuhin on my mobile upgrade and helped me set up new phone.

4 février 2026
Avis spontané
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Réponse de Vodafone UK - Newmarket

Hi Janice,

Thank you so much for your wonderful review and the amazing support you’ve shown for Tuhin —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tuhin sold me a phone and new plan and…

Tuhin sold me a phone and new plan and it was fantastic. He worked through everything to make sure I was all set up. Very happy

26 janvier 2026
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey Michaela,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Computer slow, company great

Computer was slow, but the company was great. Sales advisor Olly is a funny guy, and went above and beyond what I expected.

26 janvier 2026
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey Eric,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sree was very patient and professional

Sree was very patient and professional. Sorted out the issue with my phone

12 janvier 2026
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey Yvonne, ​

Thanks for the lovely review and fantastic support for Sree. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Olly @ Vodafone

Olly was very helpful and efficient. It was much nicer dealing with a very pleasant human rather than a screen. Job done! Big thank you.

7 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Newmarket

Hey Poppy,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tuhin provided a excellent service and…

Tuhin provided a excellent service and helped me setup my phone.

30 décembre 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey there,

Thanks for the lovely review and fantastic support for Tuhin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sree assisted me in getting a new…

Sree assisted me in getting a new contract from Vodafone. He was very friendly and informative. He explained the contract details very thoroughly and was a stress-free experience

27 décembre 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey there,

Thanks for the lovely review and fantastic support for Sree.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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