Just wanted to leave this feedback as I went to Europe & Olly at your Newmarket branch helped me with my mobile needs whilst in Europe & he was so nice, polite, professional whilst explaining everythi... Voir plus
L'entreprise a répondu
76a High Street, CB8 8JX Newmarket, GB
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Just wanted to leave this feedback as I went to Europe & Olly at your Newmarket branch helped me with my mobile needs whilst in Europe & he was so nice, polite, professional whilst explaining everythi... Voir plus
L'entreprise a répondu
I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... Voir plus
L'entreprise a répondu
I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my prefe... Voir plus
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The accidental drowning of my phone brought me to the Newmarket store quite distressed and anxious. Olly provided me with a shiny new upgrade phone and reviewed my contracts ( to my benefit) all w... Voir plus
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Écrit par l'entreprise
76a High Street, CB8 8JX, Newmarket, Royaume-Uni
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Olly was fantastic taking time and effort to help and upgrade my phone

Réponse de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket
Sree was exceptional. I had had my phone stolen. His calm approach and efficiency in setting me up with a new phone and blacklisting the stolen one turned a traumatic experience into a pleasant one.
Thank you Sree.

Réponse de Vodafone UK - Newmarket
I was served by Olly who listened to my request, understood what was required and then gave me 3 options. Having selected my preferred option he then did the necessary set up whilst keeping me informed of what he was doing. At all times I felt I was being dealt with in a professional and efficient manner

Réponse de Vodafone UK - Newmarket
We went into the Newmarket Vodafone store, as we had a problem with our current contract.
Sreejith the retail advisor, was excellent, very knowledgeable, and he spent time resolving our problem.
We were very impressed with the service given.

Réponse de Vodafone UK - Newmarket
Dealt with Olly, very helpful and knowledgeable, probably the easiest upgrade I e ever head.

Réponse de Vodafone UK - Newmarket
Sree was brilliant really helpfully and a pleasure to deal with

Réponse de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket
Sree was very helpful and friendly and explained everything in great detail.

Réponse de Vodafone UK - Newmarket
Excellent service by Olly - so professional, helpful and knowledgeable- made the experience good.

Réponse de Vodafone UK - Newmarket
Olly was outstanding today with his customer service. He went above and beyond to ensure I had the correct WiFi package I struggle with understanding certain things and he was very empathetic and stood out. I have not ever received customer service like this before from Vodafone. He helped explain everything to me in a way which I understood and didn’t rush me and provided me with the BEST service today. Olly is a real credit to your team and should be recognised for his hard work and faultless customer service. Charisma and personality goes a long way when working with the public.

Réponse de Vodafone UK - Newmarket
Olly took time to explain everything and help me with my decision on which phone to upgrade to

Réponse de Vodafone UK - Newmarket
Sree was excellent. Managed to get me a new device upgrade with a brilliant deal.

Réponse de Vodafone UK - Newmarket
Great service from Tuhin on my mobile upgrade and helped me set up new phone.

Réponse de Vodafone UK - Newmarket
Tuhin sold me a phone and new plan and it was fantastic. He worked through everything to make sure I was all set up. Very happy

Réponse de Vodafone UK - Newmarket
Computer was slow, but the company was great. Sales advisor Olly is a funny guy, and went above and beyond what I expected.

Réponse de Vodafone UK - Newmarket
Sree was very patient and professional. Sorted out the issue with my phone

Réponse de Vodafone UK - Newmarket
Olly was very helpful and efficient. It was much nicer dealing with a very pleasant human rather than a screen. Job done! Big thank you.

Réponse de Vodafone UK - Newmarket
Tuhin provided a excellent service and helped me setup my phone.

Réponse de Vodafone UK - Newmarket
Sree assisted me in getting a new contract from Vodafone. He was very friendly and informative. He explained the contract details very thoroughly and was a stress-free experience

Réponse de Vodafone UK - Newmarket
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