Just wanted to leave this feedback as I went to Europe & Olly at your Newmarket branch helped me with my mobile needs whilst in Europe & he was so nice, polite, professional whilst explaining everythi... Voir plus
L'entreprise a répondu
76a High Street, CB8 8JX Newmarket, GB
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Just wanted to leave this feedback as I went to Europe & Olly at your Newmarket branch helped me with my mobile needs whilst in Europe & he was so nice, polite, professional whilst explaining everythi... Voir plus
L'entreprise a répondu
I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... Voir plus
L'entreprise a répondu
I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my prefe... Voir plus
L'entreprise a répondu
The accidental drowning of my phone brought me to the Newmarket store quite distressed and anxious. Olly provided me with a shiny new upgrade phone and reviewed my contracts ( to my benefit) all w... Voir plus
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Écrit par l'entreprise
76a High Street, CB8 8JX, Newmarket, Royaume-Uni
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Great service from Olly upgrading me to a new phone

Réponse de Vodafone UK - Newmarket
Came in to sort out adding broadband to my account. Olly was fantastic. I explained I'm with Virgin currently and Olly took extra time to check that they can switch me still without me contacting Virgin. He took me through all 3 packages on offer from best budget right through to fastest available with added WiFi boosters.

Réponse de Vodafone UK - Newmarket
Tuhin helped me to get a really good deal for iPhone 16. He explained me all the available options and was clear about the prices and plans.

Réponse de Vodafone UK - Newmarket
I have been with vodafone many years and have always had great service especially from Olly

Réponse de Vodafone UK - Newmarket
Visited Newmarket shop for a new phone, greeted with a friendly assistant he assessed our needs and recommended an affordable option.
Went through the call plan options and the credit detail clearly and precisely, explaining everything clearly.
A very friendly and sociable assistant.
A pleasurable visit to the shop

Réponse de Vodafone UK - Newmarket
We were served by Sree at the Newmarket branch today. My 78yo Mother wanted to switch provider and Sree was able to assist. He was incredibly helpful and reassuring during this process. He explained everything in a way she could understand and was patient and kind. He has restored her faith in customer service!
Thanks again for your help and support today. I would recommend to anyone who wants face to face assistance and support.

Réponse de Vodafone UK - Newmarket
I went to vodafone Newmarket store to enquire about a product. Shreejit was very helpful, calm and patient.

Réponse de Vodafone UK - Newmarket
Olly was really helpful and has been for the past few years I have been coming in here

Réponse de Vodafone UK - Newmarket
Sree couldn’t have been anymore helpful. It was very quick and easy to sort an upgrade and a sim only for my son. Very nice guy and helped us get the best deal and cost 👍

Réponse de Vodafone UK - Newmarket
Great service from Olly. Very patient, knowledgeable and friendly.

Réponse de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket
Tuhin has been incredibly helpful and given first class service with a smile

Réponse de Vodafone UK - Newmarket
Thea offered great customer service and was very welcoming and helpful for my equity regarding my contract

Réponse de Vodafone UK - Newmarket
Sree was very helpful in finding the perfect plan for me. I was very impressed by his knowledge.

Réponse de Vodafone UK - Newmarket
Great service from Olly and a great price on upgrade

Réponse de Vodafone UK - Newmarket
My pay-as-you-go Vodafone number was disconnected after expiry of a bundle in May although it was used during April and not been left idle for months. It is not clear why this was the case. TUHIN was an excellent advisor and was able to contact the relevant department and got the number reinstated for me; very helpful, knowlegdable and an exemplary representative of Vodafone. Many thanks!

Réponse de Vodafone UK - Newmarket
Once again exceptional service from Tuhin and the team at Newmarket. Where their competitors struggle, nothing is too much effort for Newmarket, hence we now have all family numbers and broadband accounts with them. Thanks again for making it smooth and easy.

Réponse de Vodafone UK - Newmarket
Sree was fantastic. Really Really helpful and was so good. Has superb knowledge and is a credit to himself and Vodafone.

Réponse de Vodafone UK - Newmarket
Olly was wonderful and helped our family to make everything meet our budget.

Réponse de Vodafone UK - Newmarket
We found Sree to be really helpful. He explained everything very clearly. He made sure we understood all aspects of what the contract would be costing each month and what we were getting for that. Highly recommend and definitely would use again

Réponse de Vodafone UK - Newmarket
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