Vodafone UK - Newmarket Avis 

304
TrustScore 5 sur 5

4,9

76a High Street, CB8 8JX Newmarket, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just wanted to leave this feedback as I went to Europe & Olly at your Newmarket branch helped me with my mobile needs whilst in Europe & he was so nice, polite, professional whilst explaining everythi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my prefe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The accidental drowning of my phone brought me to the Newmarket store quite distressed and anxious. Olly provided me with a shiny new upgrade phone and reviewed my contracts ( to my benefit) all w... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Newmarket

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 76a High Street, CB8 8JX, Newmarket, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

304 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(304)

41 211 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service from Olly upgrading me to…

Great service from Olly upgrading me to a new phone

4 décembre 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Super helpful staff

Came in to sort out adding broadband to my account. Olly was fantastic. I explained I'm with Virgin currently and Olly took extra time to check that they can switch me still without me contacting Virgin. He took me through all 3 packages on offer from best budget right through to fastest available with added WiFi boosters.

30 novembre 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey Jennifer,

Thanks for the lovely review and fantastic support for Olly.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tuhin helped me to get a really good…

Tuhin helped me to get a really good deal for iPhone 16. He explained me all the available options and was clear about the prices and plans.

30 novembre 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey Jithu,

Thanks for the lovely review and fantastic support for Tuhin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I have been with vodafone many years…

I have been with vodafone many years and have always had great service especially from Olly

14 novembre 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Newmarket sshop

Visited Newmarket shop for a new phone, greeted with a friendly assistant he assessed our needs and recommended an affordable option.
Went through the call plan options and the credit detail clearly and precisely, explaining everything clearly.
A very friendly and sociable assistant.
A pleasurable visit to the shop

7 novembre 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hi. We're happy to hear that you had a positive experience in our shop and appreciate you sharing your fantastic feedback with us. It's great to know that our team member was helpful in assessing your needs and explaining the options clearly. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Customer Service - Newmarket Branch

We were served by Sree at the Newmarket branch today. My 78yo Mother wanted to switch provider and Sree was able to assist. He was incredibly helpful and reassuring during this process. He explained everything in a way she could understand and was patient and kind. He has restored her faith in customer service!

Thanks again for your help and support today. I would recommend to anyone who wants face to face assistance and support.

5 novembre 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went to vodafone Newmarket store to…

I went to vodafone Newmarket store to enquire about a product. Shreejit was very helpful, calm and patient.

31 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Newmarket

Hi. We're happy to hear that you found our team member helpful, calm, and patient during your product inquiry at our Newmarket store. We appreciate your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Olly was really helpful and has been…

Olly was really helpful and has been for the past few years I have been coming in here

8 octobre 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sree couldn’t have been anymore…

Sree couldn’t have been anymore helpful. It was very quick and easy to sort an upgrade and a sim only for my son. Very nice guy and helped us get the best deal and cost 👍

20 septembre 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Olly

Great service from Olly. Very patient, knowledgeable and friendly.

20 septembre 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Holly was very helpful

Holly was very helpful

13 septembre 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hi Victor. Thank you for your review for Holly. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tuhin has been incredibly helpful and…

Tuhin has been incredibly helpful and given first class service with a smile

5 septembre 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

We're happy to hear that you received such excellent service! We appreciate you taking the time to leave us this wonderful feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thea offered great customer service and…

Thea offered great customer service and was very welcoming and helpful for my equity regarding my contract

22 août 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sree was very helpful in finding the…

Sree was very helpful in finding the perfect plan for me. I was very impressed by his knowledge.

6 août 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey Synthia,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Olly and a great…

Great service from Olly and a great price on upgrade

9 août 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey Neil, ​

Thanks for the lovely review and fantastic support for Olly. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Reinstatement of mobile number; TUHIN‘s great effort

My pay-as-you-go Vodafone number was disconnected after expiry of a bundle in May although it was used during April and not been left idle for months. It is not clear why this was the case. TUHIN was an excellent advisor and was able to contact the relevant department and got the number reinstated for me; very helpful, knowlegdable and an exemplary representative of Vodafone. Many thanks!

6 juillet 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nothing is too difficult for the Newmarket Team.

Once again exceptional service from Tuhin and the team at Newmarket. Where their competitors struggle, nothing is too much effort for Newmarket, hence we now have all family numbers and broadband accounts with them. Thanks again for making it smooth and easy.

12 juillet 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey Adam,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tuhin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sree was fantastic

Sree was fantastic. Really Really helpful and was so good. Has superb knowledge and is a credit to himself and Vodafone.

6 juillet 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey Mark,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Olly was wonderful and helped our…

Olly was wonderful and helped our family to make everything meet our budget.

3 juillet 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey Lizzy,

Thanks for the lovely review and fantastic support for Olly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We found Sree to be really helpful

We found Sree to be really helpful. He explained everything very clearly. He made sure we understood all aspects of what the contract would be costing each month and what we were getting for that. Highly recommend and definitely would use again

28 juin 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey Chris,

Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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