I needed to transfer data from a phone to a new phone and visited Vodafone in Abbey Centre, Newtownabbey. The young lady who served me, unfortunately I didn't see her name, was very clear in her advi... Voir plus
L'entreprise a répondu
31A Longwood Road,Abbey Centre, BT37 9UH NEWTOWNABBEY, GB
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I needed to transfer data from a phone to a new phone and visited Vodafone in Abbey Centre, Newtownabbey. The young lady who served me, unfortunately I didn't see her name, was very clear in her advi... Voir plus
L'entreprise a répondu
I was very impressed by the knowledge and professional manner of the staff member who sorted out my contract problem. He (Harry) was able to guide me through the whole process by using terms I cou... Voir plus
L'entreprise a répondu
It is wonderful to have humans to serve me rather than online. I hope you never close the stores. Sam was brilliant in his patience, willingness to listen to what I needed and found the best plan for... Voir plus
L'entreprise a répondu
Great experience in store today in Abbey centre with Michael. Michael got me sorted with an upgrade with a new iPhone 16 and made the whole process very straightforward as after spending hours onlin... Voir plus
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Écrit par l'entreprise
31A Longwood Road,Abbey Centre, BT37 9UH, NEWTOWNABBEY, Royaume-Uni
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Réponse de Vodafone UK - Newtownabbey
Dillan done a brilliant job helping assist my father upgrading his old phone. Good work, very knowledgeable.

Réponse de Vodafone UK - Newtownabbey

Réponse de Vodafone UK - Newtownabbey
Couldn't be happier with there service I needed a new tablet as my grans daughter smashed her was able to call in to abbey centre and Harry got me sorted straight away and even got me a new phone for less than I was already paying 10/10

Réponse de Vodafone UK - Newtownabbey
I needed to transfer data from a phone to a new phone and visited Vodafone in Abbey Centre, Newtownabbey. The young lady who served me, unfortunately I didn't see her name, was very clear in her advice, efficient, friendly and helpful. One of her male colleagues was also involved and he was also very friendly.

Réponse de Vodafone UK - Newtownabbey

Réponse de Vodafone UK - Newtownabbey
Dylan, who works at Abbeycentre in Northern Ireland, truly stands out as an exceptional colleague. Without a doubt, he is one of the best associates I have ever encountered in a mobile network shop. Today, I visited several different locations within the centre, and I noticed that most of the staff in stores like EE or O2 were simply absorbed in their phones, chatting away with colleagues and paying little attention to customers. However, upon entering Vodafone, Dylan greeted me immediately with a warm smile and introduced himself confidently. We sat down together, and I explained what I was looking for in a new phone. Dylan listened attentively and offered some excellent suggestions tailored to my needs. We then discussed various plans, and he managed to find an option that fit my budget perfectly — honestly, the best deal I could have hoped for! As we filled out the necessary details, we engaged in a friendly and relaxed conversation, which made the entire experience much more comfortable and enjoyable. No one wants to sit through an awkward silence, and Dylan’s friendly banter made the process much more pleasant. Having worked with the public for many years, I can honestly say that Dylan’s positivity, engagement, and patience are beyond impressive. His service goes far beyond a standard five-star experience — it’s the kind of customer care that genuinely makes a difference. I am so impressed that I will definitely be returning to Vodafone in the future!

Réponse de Vodafone UK - Newtownabbey
Service was effient and all business areas were thoroughly explained. The agent was courteous and helpful at all times and answered all queries fully

Réponse de Vodafone UK - Newtownabbey
Great service. That staff are welcoming and had everything I needed sorted for me in 20 minutes!

Réponse de Vodafone UK - Newtownabbey

Réponse de Vodafone UK - Newtownabbey
Very helpful and saved me money on my deal and friendly

Réponse de Vodafone UK - Newtownabbey
Was having issues trying to simply get a new sim plan called in today and Harry was able to get it all sorted couldn’t be happier with the service in store today

Réponse de Vodafone UK - Newtownabbey
Dylan was brilliant. Very professional and knowledgeable

Réponse de Vodafone UK - Newtownabbey
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