I needed to transfer data from a phone to a new phone and visited Vodafone in Abbey Centre, Newtownabbey. The young lady who served me, unfortunately I didn't see her name, was very clear in her advi... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement31A Longwood Road,Abbey Centre, BT37 9UH NEWTOWNABBEY, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was very impressed by the knowledge and professional manner of the staff member who sorted out my contract problem. He (Harry) was able to guide me through the whole process by using terms I cou... Voir plus
L'entreprise a répondu
It is wonderful to have humans to serve me rather than online. I hope you never close the stores. Sam was brilliant in his patience, willingness to listen to what I needed and found the best plan for... Voir plus
L'entreprise a répondu
Great experience in store today in Abbey centre with Michael. Michael got me sorted with an upgrade with a new iPhone 16 and made the whole process very straightforward as after spending hours onlin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Newtownabbey
Écrit par l'entreprise
Coordonnées de contact
31A Longwood Road,Abbey Centre, BT37 9UH, NEWTOWNABBEY, Royaume-Uni
4,9
Excellent
467 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Was locked put of the MyVodafone app…
Was locked put of the MyVodafone app and decided to call in store, Harry was able to sort out all of my issues in the shop in less than 10 minutes! Brilliant service
20 octobre 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Really Helpful
Really quick and painless experience today getting my online account fixed and new contract set up. Joel was a great help.
19 octobre 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Outstanding service
Outstanding service! Rachel was extremely polite and professional, and she completed everything flawlessly. I’m 100% satisfied and highly recommend her!
19 octobre 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Excellent service
Excellent service! Rachel was very polite and friendly, and she completed everything perfectly — 100% satisfied!
19 octobre 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great experience
Really helpful, able to answer any of my queries and could tell that he cares about the outcome for the customer. Top class service
18 octobre 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Micheal was brilliant and so helpful.
16 octobre 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Newtownabbey
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Joel was very helpful switching…
Joel was very helpful switching accounts over, this is the 2nd time he has done this for me. Went back to him knowing he'd do a good job.
11 octobre 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Newtownabbey
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Newtownabbey
We're happy to hear that we could help you save money. Thank you for your positive feedback; it means a lot to us.
Thanks,
Vodafone Social Media Team
Michael got everything sorted quickly…
Michael got everything sorted quickly and was friendly.
9 octobre 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Rachel was very chatty
Rachel was very chatty, was including my 5 year old in the conversation also which kept stress levels lower.
7 octobre 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Hollie,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was very simple and great customer…
Was very simple and great customer service by Dylan at the Vodafone store at abbey centre
6 octobre 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Dealt with Dylan who was very helpful…
Dealt with Dylan who was very helpful and got me upgrade and plan sorted very efficiently
6 octobre 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Elaine,
Thank you for Dylan's wonderful support and the wonderful review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Newtownabbey
Hey Thomas,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service by Harry
3 octobre 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Uel,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Newtownabbey
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredibly helpful and patient and did…
Incredibly helpful and patient and did his best to get the best deal.
1 octobre 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dylan was very helpful
28 septembre 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Carole,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was a good looking young man and…
Dylan was a good looking young man and very helpful
28 septembre 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Michele,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.