Vodafone UK - Newtownards Avis 

108
TrustScore 5 sur 5

4,9

Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU Newtownards, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I signed over to Vodafone yesterday and the help and support I received from the store manager David was outstanding from start to finish. He explained everything clearly, provided many options th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From start to finish lee was very helpful and professional i only come in to get one phone sorted and ended up sorting the family plan would definitely come back

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rhys was very helpful with helping me and my partner set up his new contract, he listened to what we wanted and helped us decide on what plan was best to suit us. Will definitely be changing over myse... Voir plus

L'entreprise a répondu


À propos de l'entreprise


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  • Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU, Newtownards, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

108 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(108)

41 063 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Painless upgrade

The staff were helpful and knowledgeable. I upgraded to a new iPhone without any problems. Good experience.

25 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Newtownards

Hi Vince,

Thank you for your review. It's great to hear about your recent experience and how the team provided good service.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stuart gave us such clear and thorough…

Stuart gave us such clear and thorough explanations of how our new iPhone 15 would work, costings and all the different options offered to us that we were completely understanding. So unlike the normal ' blinded by the technology' received elsewhere! We have a super deal. Stuart should be teaching others this job. Fionnuala was also extremely helpful. Great assets to Vodafone. .

23 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Newtownards

Hey Geraldine,

Thanks for letting us know what an amazing job Stuart and Fionnuala did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent

Excellent personal service, great advice. Very helpful

14 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Newtownards

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great help!

Served by Stuart. Very helpful and knowledgeable. Getting out of Plusnet broadband and back to Vodafone which I was on before. Can't wait !

9 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Newtownards

Hi Phil,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Got broadband sorted with Stuart- great…

Got broadband sorted with Stuart- great service!

11 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Newtownards

Hi Sarah,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Served by Stuart who set up my upgrade…

Served by Stuart who set up my upgrade and broadband. Such a nice lad and nothing was too much trouble!

18 août 2023
Avis spontané
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Réponse de Vodafone UK - Newtownards

Hey there,

Thanks for the lovely review and fantastic support for Stuart.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful, explained everything in a clear and concise way.

14 août 2023
Avis spontané
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Réponse de Vodafone UK - Newtownards

Hey Leah,

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

BEST STORE EVER

Couldn’t be any happier with my service Fionnuala was more than helpful and very understanding of my situation and explained everything in great detail couldn’t recommend this store more than enough came in for help with my bill and left with the issue resolved a tablet a broadband and ring doorbell John also managed to save me £60 on future bills overall I’m so very impressed

7 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Newtownards

Thanks for your review Kitty. It's great to hear our team instore took the time to explain everything for you and were also able to help save you money too.
Thanks, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

We came in about a bill and we left…

We came in about a bill and we left with broadband and a tablet. Vodafones sales advisors are quality👍

7 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Newtownards

Hi Ryan, It's great to see our team were able to get everything sorted for you and help you find a deal for your broadband and a new tablet too!
Thanks, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely amazing service we had a…

Absolutely amazing service we had a problem with one of our phones Stuart sorted it straight away and told me there was some dust in the speaker that is why we had a problem hearing he was unreal I wanted to pay for this he totally refused saying this is what we are here for.
Stuart unbelievable 100% customer service

4 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Newtownards

Hi Gillian,

This is such an amazing review for Stuart. Thanks for sharing your kind words and review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great service

Alain in newtownards was really helpful at setting up a new contract for my brother in law. Quick and simple. Fantastic service from the local store matching vadafones fantastic service

28 juin 2023
Avis spontané
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Réponse de Vodafone UK - Newtownards

Hey Chris,

Thanks for letting us know what an amazing job Alain did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Best customer service I've ever had ⭐⭐⭐⭐⭐

I recently purchased a Google Pixel phone from Vodafone, and I had the pleasure of working with Stuart. I can confidently say that he provided me with some of the best customer service I've ever experienced. Not only was Stuart incredibly knowledgeable about the phone I was interested in, but he went above and beyond to help me find the best deal and price. His friendly and personable demeanor made the entire experience a breeze, and I felt like I was in good hands from start to finish.

Overall, I highly recommend Stuart as a sales rep at Vodafone. He is truly a credit to the company and a shining example of what great customer service should look like. Thank you, Stuart, for your help and dedication to making my phone-buying experience a great one!

22 juin 2023
Avis spontané
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Réponse de Vodafone UK - Newtownards

Hey Phillip,

Thanks for letting us know what an amazing job Stuart did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Very helpful staff

Very helpful staff, some good deals. Would recommend!

23 juin 2023
Avis spontané
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Réponse de Vodafone UK - Newtownards

Hi Emma,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Fionnuala served us, and sorted out our new contracts for us - made the process very easy!

15 juin 2023
Avis spontané
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Réponse de Vodafone UK - Newtownards

Hi Herbie,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stuart was unbelievably kind and helpful

Stuart helped me with my upgrade and also transferred everything across to my new phone. He was incredibly kind and friendly and an asset to the company. I can't recommend him highly enough!

13 mai 2023
Avis spontané
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Réponse de Vodafone UK - Newtownards

Thanks for your review Joan. It's great to hear Stuart took the time to transfer everything to your new phone and explain everything to you. I hope you're loving your new phone!
Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very professional and helpful and…

Very professional and helpful and excellent customer service!

9 mai 2023
Avis spontané
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Réponse de Vodafone UK - Newtownards

Hey Andrew,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I am usually very nervous about going…

I am usually very nervous about going into phone shops as I'm not very techy, but the staff at Vodafone Newtownards were so friendly and knowledgeable that I felt very much at ease. Stuart discussed plenty of options with me until we found one that suited and even saved me money!

10 mai 2023
Avis spontané
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Réponse de Vodafone UK - Newtownards

Hey Samuel,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service fron Fionnuala

Excellent service fron Fionnuala. She was very knowledgeable and helpful.

10 mai 2023
Avis spontané
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Réponse de Vodafone UK - Newtownards

Hey Colin,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very very helpful

10 mai 2023
Avis spontané
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Réponse de Vodafone UK - Newtownards

Hey Tracy,

Thanks for letting us know what an amazing job did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was in recently just having a nosey to…

Was in recently just having a nosey to see what was about and was well impressed with the service and information provided. Dude working there Stuart was very helpful!

6 mai 2023
Avis spontané
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Réponse de Vodafone UK - Newtownards

Hey Darren,

Thanks for letting us know what an amazing job Stuart did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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