I signed over to Vodafone yesterday and the help and support I received from the store manager David was outstanding from start to finish. He explained everything clearly, provided many options th... Voir plus
L'entreprise a répondu
Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU Newtownards, GB
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I signed over to Vodafone yesterday and the help and support I received from the store manager David was outstanding from start to finish. He explained everything clearly, provided many options th... Voir plus
L'entreprise a répondu
From start to finish lee was very helpful and professional i only come in to get one phone sorted and ended up sorting the family plan would definitely come back
L'entreprise a répondu
Rhys was very helpful with helping me and my partner set up his new contract, he listened to what we wanted and helped us decide on what plan was best to suit us. Will definitely be changing over myse... Voir plus
L'entreprise a répondu
Very helpful staff, some good deals. Would recommend!
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Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU, Newtownards, Royaume-Uni
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The staff were helpful and knowledgeable. I upgraded to a new iPhone without any problems. Good experience.

Réponse de Vodafone UK - Newtownards
Stuart gave us such clear and thorough explanations of how our new iPhone 15 would work, costings and all the different options offered to us that we were completely understanding. So unlike the normal ' blinded by the technology' received elsewhere! We have a super deal. Stuart should be teaching others this job. Fionnuala was also extremely helpful. Great assets to Vodafone. .

Réponse de Vodafone UK - Newtownards

Réponse de Vodafone UK - Newtownards
Served by Stuart. Very helpful and knowledgeable. Getting out of Plusnet broadband and back to Vodafone which I was on before. Can't wait !

Réponse de Vodafone UK - Newtownards
Got broadband sorted with Stuart- great service!

Réponse de Vodafone UK - Newtownards
Served by Stuart who set up my upgrade and broadband. Such a nice lad and nothing was too much trouble!

Réponse de Vodafone UK - Newtownards

Réponse de Vodafone UK - Newtownards
Couldn’t be any happier with my service Fionnuala was more than helpful and very understanding of my situation and explained everything in great detail couldn’t recommend this store more than enough came in for help with my bill and left with the issue resolved a tablet a broadband and ring doorbell John also managed to save me £60 on future bills overall I’m so very impressed

Réponse de Vodafone UK - Newtownards
We came in about a bill and we left with broadband and a tablet. Vodafones sales advisors are quality👍

Réponse de Vodafone UK - Newtownards
Absolutely amazing service we had a problem with one of our phones Stuart sorted it straight away and told me there was some dust in the speaker that is why we had a problem hearing he was unreal I wanted to pay for this he totally refused saying this is what we are here for.
Stuart unbelievable 100% customer service

Réponse de Vodafone UK - Newtownards
Alain in newtownards was really helpful at setting up a new contract for my brother in law. Quick and simple. Fantastic service from the local store matching vadafones fantastic service

Réponse de Vodafone UK - Newtownards
I recently purchased a Google Pixel phone from Vodafone, and I had the pleasure of working with Stuart. I can confidently say that he provided me with some of the best customer service I've ever experienced. Not only was Stuart incredibly knowledgeable about the phone I was interested in, but he went above and beyond to help me find the best deal and price. His friendly and personable demeanor made the entire experience a breeze, and I felt like I was in good hands from start to finish.
Overall, I highly recommend Stuart as a sales rep at Vodafone. He is truly a credit to the company and a shining example of what great customer service should look like. Thank you, Stuart, for your help and dedication to making my phone-buying experience a great one!

Réponse de Vodafone UK - Newtownards

Réponse de Vodafone UK - Newtownards
Fionnuala served us, and sorted out our new contracts for us - made the process very easy!

Réponse de Vodafone UK - Newtownards
Stuart helped me with my upgrade and also transferred everything across to my new phone. He was incredibly kind and friendly and an asset to the company. I can't recommend him highly enough!

Réponse de Vodafone UK - Newtownards
Very professional and helpful and excellent customer service!

Réponse de Vodafone UK - Newtownards
I am usually very nervous about going into phone shops as I'm not very techy, but the staff at Vodafone Newtownards were so friendly and knowledgeable that I felt very much at ease. Stuart discussed plenty of options with me until we found one that suited and even saved me money!

Réponse de Vodafone UK - Newtownards
Excellent service fron Fionnuala. She was very knowledgeable and helpful.

Réponse de Vodafone UK - Newtownards
Was in recently just having a nosey to see what was about and was well impressed with the service and information provided. Dude working there Stuart was very helpful!

Réponse de Vodafone UK - Newtownards
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