I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuine... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement36-37 Witton Street, CW9 5DE Northwich, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Chelsea, from the Northwich branch was excellent in setting me up with my New Phone . As my old phone suddenly deserted me & I had an emergency to deal with the Family unable to contact anyone. Very p... Voir plus
L'entreprise a répondu
Kerry was an absolute delight in helping with my upgrade. She was friendly, helpful and efficient. She helped me to secure a great upgrade and also helped me to secretly add a SIM for my son to use my... Voir plus
L'entreprise a répondu
Kerry was fantastic, looked at all my lines and saved me lots of money while getting the new phone I wanted. Experience was soured however by Vodafone’s painfully slow and archaic internal systems, wh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Northwich
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
36-37 Witton Street, CW9 5DE, Northwich, Royaume-Uni
4,9
Excellent
250 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Kerry in Northwich was fabulous
Kerry in Northwich was fabulous
Service was amazing and she was really helpful and knowledgeable
6 août 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Emma,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
Chelsea was fantastic today. She helped rectify multiple issues I was experiencing. I would recommend Vodafone Northwich.
4 août 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kerry was brilliant!
Kerry was an absolute delight in helping with my upgrade. She was friendly, helpful and efficient. She helped me to secure a great upgrade and also helped me to secretly add a SIM for my son to use my old phone! Thank you Kerry!
1 août 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Kerry was knowledgeable and understanding of our needs. When explained, she made the experience easy and her fun banter made a great shopping experience. My parents were also very praising of her impeccable customer service.
27 juillet 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey there,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I don’t normally leave reviews
I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuinely wanted to help. She kept me updated, explained everything clearly without any jargon, and made the whole process far easier than I expected.
It’s rare to come across customer service like this these days, so I thought it was only right to leave a review. Chelsea is a real credit to Vodafone. Thanks again for all your help!
25 juillet 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Liam,
Thanks for the lovely review and fantastic support for Chelsea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful and clear service.
Really helpful and clear service.
Kelly at the Northwich brand has been very helpful and upgraded my broadband and 2 mobile contracts. Very quick, very helpful and great service. Thanks Kelly
25 juillet 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Rick,
Thanks for the lovely review and fantastic support for Kelly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chelsea sales assistant was vet…
Chelsea sales assistant was vet knowledgeable and explained to us in detail the various options.
A credit to the Northwich vodaphone shop.
20 juillet 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Stuart,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chelsea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic customer service by Kerry. Came away with a fantastic deal. Thank you. ☺️
Fantastic customer service by Kerry.
13 juillet 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chelsea
Chelsea, from the Northwich branch was excellent in setting me up with my New Phone . As my old phone suddenly deserted me & I had an emergency to deal with the Family unable to contact anyone. Very patient & understanding with my situation. Regard her very highly
11 juillet 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Chelsea at the northwich branch went above and beyond to help up. She renewed our internet package and got us a better deal. Extremely happy with the service Chelsea and Chris provided us
4 juillet 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Kerry Northwich - 5 stars
Kerry from the Northwich branch is very professional, explains how she is going to sort out your problem and then does it, whilst we were there she had another customer waiting for her and she also politely told him how long she was going to be and apologised for keeping him waiting. She is very friendly and an excellent communicator- great asset to Vodafone!
1 juillet 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Angie,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Customer service
It was Chelsea that served us. She was really helpful and friendly. She sorted out my contract quickly and effectively. Would definitely recommend her, her customer service was perfect.
Well done Chelsea keep it up.
22 juin 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience at this store
Great experience at this store. After being unable to sort a new phone and contract online and over the phone I decided to go in store. Will sorted me out with a great offer and all sorted in 20 mins! Brilliant customer service!
20 juin 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Chris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I’ve been served by Will twice now…
I’ve been served by Will in Northwich twice now while visiting with my mum, and both experiences have been excellent. He’s a genuinely lovely person, professional and knowledgeable. A real credit to Vodafone and such a great asset to the team. Thank you for making the experience so easy and positive!
12 juin 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Maisie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service - chelsea was very thorough and got us both a great deal
8 juin 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Sheila,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Kerry at Vodafone Northwich the BEST!
Kerry at Vodafone in Northwich is an asset to that branch. So thorough and explains things clearly. Always so happy and very knowledgable about any Vodafone products. Kerry has assisted me several times now and it’s always a real pleasure. Very dedicated and committed to her job at Vodafone.
6 juin 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Catherine,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The Advisor (Chelsea) who helped me in…
The Advisor (Chelsea) who helped me in store was fantastic. She listened to my frustrations and really tried her best to make sure I got the best deal to meet my needs and that i left the store happy. If it wasnt for her I would have been changing provider.
23 mai 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Lindsey,
Thanks for the lovely review and fantastic support for Chelesea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chelsea was very welcoming and very…
Chelsea was very welcoming and very knowledgable and made the purchase seamless
28 mai 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent Vodafone experience.
Will was extremely knowledgeable, had a positive and constructive answer to all my questions,,, friendly and pleasant to deal with.
Excellent service.
Thanks,
Adrian.
15 mai 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey,
Thanks for the lovely review and fantastic support for Will.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing experience with Chelsea today…
Amazing experience with Chelsea today lovely chat and had a good laugh she helped us well today and she has great work skills and customer skills would highly recommend her to anyone that needs help at Vodafone northwich
28 mai 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Callum,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.