Vodafone UK - Northwich Avis 

254
TrustScore 5 sur 5

4,9

36-37 Witton Street, CW9 5DE Northwich, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Kerry at the Northwich Branch was really friendly and helpful. She talked me through my new phone contract and took the time to explain everything to me. Thank you for making the experience a positive... Voir plus

Noté 4 sur 5 étoiles

Kerry was fantastic, looked at all my lines and saved me lots of money while getting the new phone I wanted. Experience was soured however by Vodafone’s painfully slow and archaic internal systems, wh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuine... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Popped into Vodafone on the off chance my phone was due an upgrade....Had a very friendly greeting from the whole team as it was quiet, but particularly Chelsea who remembered me from a previous visi... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 36-37 Witton Street, CW9 5DE, Northwich, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

254 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(254)

39 970 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Kerry at Vodafone Northwich the BEST!

Kerry at Vodafone in Northwich is an asset to that branch. So thorough and explains things clearly. Always so happy and very knowledgable about any Vodafone products. Kerry has assisted me several times now and it’s always a real pleasure. Very dedicated and committed to her job at Vodafone.

6 juin 2026
Avis spontané
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Réponse de Vodafone UK - Northwich

Hey Catherine,

Thanks for the lovely review and fantastic support for Kerry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The Advisor (Chelsea) who helped me in…

The Advisor (Chelsea) who helped me in store was fantastic. She listened to my frustrations and really tried her best to make sure I got the best deal to meet my needs and that i left the store happy. If it wasnt for her I would have been changing provider.

23 mai 2026
Avis spontané
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Réponse de Vodafone UK - Northwich

Hey Lindsey,

Thanks for the lovely review and fantastic support for Chelesea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chelsea was very welcoming and very…

Chelsea was very welcoming and very knowledgable and made the purchase seamless

28 mai 2026
Avis spontané
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Réponse de Vodafone UK - Northwich

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Vodafone experience.

Will was extremely knowledgeable, had a positive and constructive answer to all my questions,,, friendly and pleasant to deal with.
Excellent service.
Thanks,
Adrian.

15 mai 2026
Avis spontané
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Réponse de Vodafone UK - Northwich

Hey,

Thanks for the lovely review and fantastic support for Will.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing experience with Chelsea today…

Amazing experience with Chelsea today lovely chat and had a good laugh she helped us well today and she has great work skills and customer skills would highly recommend her to anyone that needs help at Vodafone northwich

28 mai 2026
Avis spontané
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Réponse de Vodafone UK - Northwich

Hey Callum,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kerry and the team always look after me…

Kerry and the team always look after me when I visit the store with 1 million questions!! I have been a Vodafone customer for years and always found the Northwich store welcoming and friendly :)

22 mai 2026
Avis spontané
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Réponse de Vodafone UK - Northwich

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

will was amazing and very informative…

will was amazing and very informative about my new apple watch. such a valuable asset to the northwich team! thank u will

5 mai 2026
Avis spontané
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Réponse de Vodafone UK - Northwich

Hey Liv,

Thanks for the lovely review and fantastic support for Will .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very impressed

I have recently moved over from years with o2, to Vodafone. The lady who dealt with me, Chelsea, was very professional. She took her time to get the right deal for me!
While I was there, I also changed over my broadband as they were half the price!

4 mai 2026
Avis spontané
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Réponse de Vodafone UK - Northwich

Hey Tanya,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went into the northwich store…

I went into the northwich store yesterday and was served by a fantastic gentleman called Will. He helped by explain things in a simple manner so i understood everthing. He is a credit to your business!

28 avril 2026
Avis spontané
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Réponse de Vodafone UK - Northwich

Hey Pauline,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Two v helpfull ladies Liv and Kerry

Two v helpfull ladies Liv and Kerry - helped me swap over sim due to broken screen on my steam powered Doro
I always use this Northwich store - never changes - thank you

7 avril 2026
Avis spontané
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Réponse de Vodafone UK - Northwich

Hey Wayne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Olivia at the Northwich store was very…

Olivia at the Northwich store was very helpful, friendly and patient sorting out my sons phone and watch

28 mars 2026
Avis spontané
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Réponse de Vodafone UK - Northwich

Hey Stuart,

Thanks for the lovely review and fantastic support for Olivia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience with Will and Chris in…

Great experience with Will and Chris in store. Fantastic deal and customer service through out. Highly recommended

3 avril 2026
Avis spontané
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Réponse de Vodafone UK - Northwich

Hey Brad,

Thanks for the lovely review and fantastic support for Will and Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chelsea was extremely helpful and…

Chelsea was extremely helpful and polite. Explained everything perfectly.

31 mars 2026
Avis spontané
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Réponse de Vodafone UK - Northwich

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kerry was amazing!

Kerry was amazing!
I have to say I wasn't the easiest customer!
But Kerry managed to find the best deals for me (phone,air time,broadband )
I can't thank her enough, as she was very patient and a real professional!
Northwich office is truly lucky to have her as a team member!
Thank you ,one very happy customer 😊

27 mars 2026
Avis spontané
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Réponse de Vodafone UK - Northwich

Hey there,
 
Thanks for the lovely review and fantastic support for Kerry.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Will helped me with my new wifi router

Will helped me with my new wifi router, he was amazing, so easy to talk to and really helped me. He was very quick and efficient and made the whole process seem so easy. Brilliant worker!

19 mars 2026
Avis spontané
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Réponse de Vodafone UK - Northwich

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Experience

I came in to buy a new affordable phone and the experience was easy and quick. Chelsea was very knowledgeable and helpful. Chris also helped me with an issue on my old phone. The hold process took no time at all and I was happy with the deal.

23 mars 2026
Avis spontané
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Réponse de Vodafone UK - Northwich

Hey Mr Hackney,

Thanks for the lovely review and fantastic support for Chelsea.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris the Store Manager was exemplary

Chris the Store Manager was exemplary. He dealt with the transfer of our business account with sheer professionalism. He was ably assisted by Will and Chelsea. I’d thoroughly recommend this store for your mobile phone requirements. Thank you!

12 mars 2026
Avis spontané
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Réponse de Vodafone UK - Northwich

Hey James,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chelsea was excellent in sorting my…

Chelsea was excellent in sorting my broadband contract out she explained everything that would be happening. Well done Chelsea.

6 mars 2026
Avis spontané
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Réponse de Vodafone UK - Northwich

Hey Pat,

Thanks for the lovely review and fantastic support for Chelsea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience today

Chelsea was really informative and helpful with my upgrade. She also sorted out our family plan and got us a great deal with our Internet too! She was really patient with our questions and I felt that we were really listened to.

2 mars 2026
Avis spontané
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Réponse de Vodafone UK - Northwich

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chelsea was very helpful not only…

Chelsea was very helpful not only sorting out a new phone and cheaper contract, but I also had problems getting onto the my Vodafone app, which she and her colleague patiently sorted out.

18 février 2026
Avis spontané
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Réponse de Vodafone UK - Northwich

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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