For years, I have been a Vodafone customer simply because of the superb customer service the team always provides: very professional and super helpful assistants in the Nottingham store. Special thank... Voir plus
L'entreprise a répondu
34 Clumber Street, NG1 3GB NOTTINGHAM, GB
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For years, I have been a Vodafone customer simply because of the superb customer service the team always provides: very professional and super helpful assistants in the Nottingham store. Special thank... Voir plus
L'entreprise a répondu
One of the better customer experiences I’ve had recently. I think the lady who helped me said her name was Santa, great customer service, very polite and friendly.
L'entreprise a répondu
Experience was fantastic minus the computer system. The associate that helped us was lovely and was very helpful with everything we needed. We’ve been with Vodafone for years and what always lets them... Voir plus
L'entreprise a répondu
Aasiyah and Tom - both absolutely brilliant. All explained and hoping fitting and a seamless change over from high expense. Aasiyah talked me through everything and all offers available and adding tha... Voir plus
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Écrit par l'entreprise
34 Clumber Street, NG1 3GB, NOTTINGHAM, Royaume-Uni
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The person who looked after me was excellent

Réponse de Vodafone UK - Nottingham
Rich was wicked, spoke to me like a person rather than a robot. No dull moments while we were waiting. Very happy

Réponse de Vodafone UK - Nottingham
Kirsty was absolutely brilliant she helped so much and even had us get a Wi-Fi booster and a great Sim plan. She was so helpful and knowledgeable she is a credit to your staff and the most knowledgeable person I ever met to sell me a fone plan. Thankyou so much she was an absolute pleasure and a credit to your staff. When I come back I hope she still works there but with her talent and expertise I expect her to be running the place.

Réponse de Vodafone UK - Nottingham
Kirsty was really helpful today. Very polite and cheered us up. She found a solution to the problems I was having with my current phone and Wi-Fi. She should get a promotion. Thank you so much for all your help.

Réponse de Vodafone UK - Nottingham

Réponse de Vodafone UK - Nottingham
We had a very good experience upgrading our phones we new what phones we wanted and Rob at Vodafone Nottingham was very helpful throughout and with all the offers on from Samsung sorted us a great deal thanks.

Réponse de Vodafone UK - Nottingham
Kirsty was awesome, went the extra mile to get me the best deals. Deserves a promotion 6 stars

Réponse de Vodafone UK - Nottingham
I would like to thank Kirsty at Vodafone Clumber Street Nottingham she was very patient, helpful & polite with me a senior citizen 😊👏

Réponse de Vodafone UK - Nottingham
I really happy with the costumer service, it was a great experience

Réponse de Vodafone UK - Nottingham
Zachary was extremely helpful and polite throughout. He put all of our stresses at ease and explained everything simply. Amazing experience and would highly recommend

Réponse de Vodafone UK - Nottingham
Very helpful, came straight in and got me sorted out with a sim only plan.

Réponse de Vodafone UK - Nottingham
The assistant Kirsty from the Clumber Street Branch in Nottingham was excellent, so friendly, and very helpful.Im not very savvy when it comes to mobile phones. Sorted my problem out efficiently and was very patient and explained everything simply. Went above and beyond .

Réponse de Vodafone UK - Nottingham
Really fast and efficient upgrade with Keanu. Very knowledgeable and answered questions well

Réponse de Vodafone UK - Nottingham
Thank you Keanu for the wonderful customer service provided on the different services.
Was knowledgeable about all the products and able to answer all questions.

Réponse de Vodafone UK - Nottingham
Zach was lovely and very helpful with my enquiry. I got exactly what I wanted and more with my contract.

Réponse de Vodafone UK - Nottingham
Rick was very helpful and informative, he made my experience easy and peaceful :)

Réponse de Vodafone UK - Nottingham
that’s was really good service. I really recommend this person richard

Réponse de Vodafone UK - Nottingham
The manager(Rich) is nice and helpful, he is willing to make a clear explanation and most suitable planing for customers.

Réponse de Vodafone UK - Nottingham
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