Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Voir plus
L'entreprise a répondu
3 Cornmarket Street, OX1 3EX OXFORD, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Voir plus
L'entreprise a répondu
I was served by Tolis and he was so friendly, professional and proactive. He helped me find the airtime plan that perfectly suits my need. I will highly recommend Vodafone Oxford given the impeccable... Voir plus
L'entreprise a répondu
There was quite a long wait to see an advisor but it was worth it! Tolis was absolutely delightful! Friendly, helpful and professional and he persisted in trying to solve my problem until he succeeded... Voir plus
L'entreprise a répondu
Paul was very helpful - my phone had completely died, so he clearly explained my options within my price range etc, and patiently helped me secure a new handset and transfer all data over. The fact th... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
3 Cornmarket Street, OX1 3EX, OXFORD, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I went in knowing that I needed mobile broadband but not much else and was helped by Paul, very knowledgeable and helped me without making me feel daft or overwhelmed. I'm not a tech novice, but I've never had the Internet at home. He even pointed out a discount on my phone bill (I'm with vodafone) that I could get just by doing nothing because of a promo they have on, which reduced my phone bill by £15 per month. So I'm sorted out with mobile broadband, reassured that if I don't like it I can bring it back within 2 weeks and he even fit the sim card for me. Superb customer service. 👌

Réponse de Vodafone UK - Oxford

Réponse de Vodafone UK - Oxford
We came to Vodafone store to seek support and guidance for a new iPhone 17 pro. We also needed to have a Sim card with a variety of options. Besides, we had some technical and storage problems in our current iPhone. They were really helpful and supportive in understanding our concerns and bringing customer friendly solutions. We were really impressed by Anjie's kind, positive approach and patience throughout the service. Anjie was also very supportive for the new trainee Aidan for his induction. They were both genuine in providing guidance. Anjie addressed our questions professionally. We were really pleased by the excellent service we had today. Thank you very much for such engaged staff in Vodafone. Anjie and Aidan were absolutely amazing and helpful. (3 Cornmarket Street OX1 3EX)

Réponse de Vodafone UK - Oxford
We came to the store a little bit late today, it was 10 mins before the store closing. However, Tolis is very kind and very patient.He helped us to understand everything and solved our questions perfectly! Just want to say a big "Thank you" to Tolis. We had a very good experience in the store.

Réponse de Vodafone UK - Oxford
The staff here named Tolis is really friendly and helpful, he patiently explained the process of changing my contracts while keeping my number and also filled out all the forms for me.

Réponse de Vodafone UK - Oxford
I had a problem with my phone and try all the YouTube tutorials but without success.
I went to Vodafone Oxford and very fortunate enough to be served by Tolis. Tolis customer service skills are very good and also his technical skills. Thank you so much Tolis.

Réponse de Vodafone UK - Oxford
Honestly anjie is amazing she gets the work done with a good service and good attitude, she deserves a raise what an amazing lady.

Réponse de Vodafone UK - Oxford
The way anjie served me & explained everything was really effective & sound.

Réponse de Vodafone UK - Oxford
Tolis at Vodafone in Oxford was very helpful. He listened to my requirements and explained everything to me. I came away with the phone I wanted with a package I understood.

Réponse de Vodafone UK - Oxford

Réponse de Vodafone UK - Oxford
The vodafone signal across central Oxford is woeful. Beware

Réponse de Vodafone UK - Oxford
Apostolis was fantastic in providing the best deals for my family's needs and mine. He explained everything thoroughly and made sure that I understood what is offered on each mobile plan. He went above and beyond to provide the best customer service, he was efficient and quick. Thank you so much Apostolis.

Réponse de Vodafone UK - Oxford
Great communication with staffs,, Nick and Anjie.
Will be back 3/6 months for the new phone.
Thanks a lot

Réponse de Vodafone UK - Oxford
Patient and very kind person; excellent at listening and at explaining the various options. Top service

Réponse de Vodafone UK - Oxford
ı came to learn sim card change and Anjie helped me alot with everything and gave me a really good understanding of the process

Réponse de Vodafone UK - Oxford
I had such great services with tolis he was really helpful and informative

Réponse de Vodafone UK - Oxford
Dan was very informative and explained everything well. He set my new phone up so that it was up and running when I left the shop. I was very satisfied with his customer service.

Réponse de Vodafone UK - Oxford
I was very satisfied with the service from Catalin

Réponse de Vodafone UK - Oxford
The staff helped me to resolve a calling problem with my eSIM. He also offered to renew the plan and reduce the monthly price I am paying. Super nice and patient. Name is Catalin.

Réponse de Vodafone UK - Oxford
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.