Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Voir plus
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3 Cornmarket Street, OX1 3EX OXFORD, GB
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Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Voir plus
L'entreprise a répondu
There was quite a long wait to see an advisor but it was worth it! Tolis was absolutely delightful! Friendly, helpful and professional and he persisted in trying to solve my problem until he succeeded... Voir plus
L'entreprise a répondu
Paul was very helpful - my phone had completely died, so he clearly explained my options within my price range etc, and patiently helped me secure a new handset and transfer all data over. The fact th... Voir plus
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I was served by Tolis and he was so friendly, professional and proactive. He helped me find the airtime plan that perfectly suits my need. I will highly recommend Vodafone Oxford given the impeccable... Voir plus
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Écrit par l'entreprise
3 Cornmarket Street, OX1 3EX, OXFORD, Royaume-Uni
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The staff helped me to resolve a calling problem with my eSIM. He also offered to renew the plan and reduce the monthly price I am paying. Super nice and patient. Name is Catalin.

Réponse de Vodafone UK - Oxford
Daniel and Nick were exceptional. I went into the store with several issues which were sorted in a professional and courteous manner. It is so heartening to experience such excellent service. Well done to both. Superb.

Réponse de Vodafone UK - Oxford
I was seen by Anjie. She was friendly, courteous and efficient. She was very knowledgeable and was able to answer all my questions. Excellent service!

Réponse de Vodafone UK - Oxford
Dan helped us get a new phone on our account for a family member as well as checking our current sim deals to make sure that the prices were the best possible. He was helpful, kind and patient. Perfect.

Réponse de Vodafone UK - Oxford
I went in around 5:00 and was assisted by Pual. He is nice and humorous. Took care of my concerns efficiently. Got what I wanted and I walked out around 5:30. He definitely deserve a raise. (Oxford Vodafone)

Réponse de Vodafone UK - Oxford
Very helpful and easy to talk too. Offered the best deals and thus signed me up for another 24 months.

Réponse de Vodafone UK - Oxford
Just been to the Oxford - Vodafone store. Catalin served and redid my upgrade. First class service

Réponse de Vodafone UK - Oxford
The WORST SERVICE I have ever received! The staff were rude, unfriendly, unhelpful and curt.. I’ve been a Vodafone customer for years and have NO intention of remaining one.

Réponse de Vodafone UK - Oxford
Anjie,Oxford store,was great & helped in getting me the best package for upgrades/new contracts.Polite & very helpful

Réponse de Vodafone UK - Oxford
I recently upgraded to a new phone and had such a great experience. Catalin was incredibly helpful, patient, and knowledgeable throughout the whole process. He took the time to explain everything clearly, helped me choose the right device for my needs, and made sure all my data was transferred smoothly.
What really stood out was his friendly attitude and willingness to go the extra mile to make sure I was comfortable using my new phone before leaving. It made the whole experience stress-free and enjoyable. Big thanks to Catalin.
I highly recommend this store to anyone looking to upgrade their phone — excellent service and genuinely supportive staff!

Réponse de Vodafone UK - Oxford
Anjie!
After spending the entire day being passed from piller to post i sen to the oxford store ready to kick off!
However Anjie took one look at the phone, sugested switching to am esim, prosessed it and got the whole thing sorted in a couple of mins.
A reall asset to the company
Many thanks

Réponse de Vodafone UK - Oxford
Tolis was very helpful and patient. Completed everything I needed

Réponse de Vodafone UK - Oxford
Paul was very helpful - my phone had completely died, so he clearly explained my options within my price range etc, and patiently helped me secure a new handset and transfer all data over. The fact that his system took nearly TWO HOURS to achieve this is beyond belief but his good humour helped the time fly. Thanks Paul, for making an awful day better.

Réponse de Vodafone UK - Oxford
Mr Tolis was extremely good person, who managed to get my telephone back to what it was at the beginning. I would definetely recommend Mr Tolis to anybody that have any problems with a Mobile. He was extremely patience with all our queries, answering them with good manners and excellent service.
With kind regards.
Dr. Brian S. McBeth

Réponse de Vodafone UK - Oxford
Tolis was very friendly and efficient. Thanks!

Réponse de Vodafone UK - Oxford
An excellent service, Toliz is very professional and a help with product explanation.

Réponse de Vodafone UK - Oxford
Tolis made everything simple and easy...

Réponse de Vodafone UK - Oxford
I had a very good experience buying Vodafone SIM from Paul. He was very nice, friendly, and very easy to communicate with. The whole process went smoothly because he was understanding and patient. He explained everything clearly and made sure I was comfortable with the purchase. I really appreciate his helpful and professional attitude.

Réponse de Vodafone UK - Oxford
Excellent Service from the gentleman who greeted me (30+ years experience) to his right hand lady Maryam who was thorough patient knowledgeable helpful and a pleasure to deal with

Réponse de Vodafone UK - Oxford
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