Vodafone UK - Oxford Avis 

233
TrustScore 5 sur 5

4,9

3 Cornmarket Street, OX1 3EX OXFORD, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

There was quite a long wait to see an advisor but it was worth it! Tolis was absolutely delightful! Friendly, helpful and professional and he persisted in trying to solve my problem until he succeeded... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Paul was very helpful - my phone had completely died, so he clearly explained my options within my price range etc, and patiently helped me secure a new handset and transfer all data over. The fact th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was served by Tolis and he was so friendly, professional and proactive. He helped me find the airtime plan that perfectly suits my need. I will highly recommend Vodafone Oxford given the impeccable... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Oxford

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 3 Cornmarket Street, OX1 3EX, OXFORD, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

233 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(233)

40 576 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Nice and super patient

The staff helped me to resolve a calling problem with my eSIM. He also offered to renew the plan and reduce the monthly price I am paying. Super nice and patient. Name is Catalin.

15 avril 2026
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Carol,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful advice

13 avril 2026
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Exceptional service

Daniel and Nick were exceptional. I went into the store with several issues which were sorted in a professional and courteous manner. It is so heartening to experience such excellent service. Well done to both. Superb.

10 avril 2026
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Jeremy,

Thanks for the lovely review and fantastic support for Daniel and Nick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service by Anjie

I was seen by Anjie. She was friendly, courteous and efficient. She was very knowledgeable and was able to answer all my questions. Excellent service!

7 avril 2026
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Dan

Dan helped us get a new phone on our account for a family member as well as checking our current sim deals to make sure that the prices were the best possible. He was helpful, kind and patient. Perfect.

6 avril 2026
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Jacqui,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nice and efficient: Give Paul a raise

I went in around 5:00 and was assisted by Pual. He is nice and humorous. Took care of my concerns efficiently. Got what I wanted and I walked out around 5:30. He definitely deserve a raise. (Oxford Vodafone)

1 avril 2026
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Bo,

Thanks for the lovely review and fantastic support for Pual.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Just been to the Oxford

Just been to the Oxford - Vodafone store. Catalin served and redid my upgrade. First class service

27 mars 2026
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Milan,

Thanks for the lovely review and fantastic support for Catalin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

The WORST SERVICE I have ever received

The WORST SERVICE I have ever received! The staff were rude, unfriendly, unhelpful and curt.. I’ve been a Vodafone customer for years and have NO intention of remaining one.

25 mars 2026
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Jeff,

I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrades

Anjie,Oxford store,was great & helped in getting me the best package for upgrades/new contracts.Polite & very helpful

18 mars 2026
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Trevor,

Thanks for the lovely review and fantastic support for Anjie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I recently upgraded to a new phone and…

I recently upgraded to a new phone and had such a great experience. Catalin was incredibly helpful, patient, and knowledgeable throughout the whole process. He took the time to explain everything clearly, helped me choose the right device for my needs, and made sure all my data was transferred smoothly.

What really stood out was his friendly attitude and willingness to go the extra mile to make sure I was comfortable using my new phone before leaving. It made the whole experience stress-free and enjoyable. Big thanks to Catalin.

I highly recommend this store to anyone looking to upgrade their phone — excellent service and genuinely supportive staff!

17 mars 2026
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Ibtissam,

Thanks for the lovely review and fantastic support for Catalin. We value your review. It's heartwarming to read such encouraging feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Anjie

Anjie!

After spending the entire day being passed from piller to post i sen to the oxford store ready to kick off!

However Anjie took one look at the phone, sugested switching to am esim, prosessed it and got the whole thing sorted in a couple of mins.

A reall asset to the company
Many thanks

17 mars 2026
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey jaden,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and patient

Tolis was very helpful and patient. Completed everything I needed

12 mars 2026
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Alison,

Thanks for the lovely review and fantastic support for Tolis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cheery + helpful Paul (Oxford)

Paul was very helpful - my phone had completely died, so he clearly explained my options within my price range etc, and patiently helped me secure a new handset and transfer all data over. The fact that his system took nearly TWO HOURS to achieve this is beyond belief but his good humour helped the time fly. Thanks Paul, for making an awful day better.

14 mars 2026
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mr Tolis was extremely good person

Mr Tolis was extremely good person, who managed to get my telephone back to what it was at the beginning. I would definetely recommend Mr Tolis to anybody that have any problems with a Mobile. He was extremely patience with all our queries, answering them with good manners and excellent service.
With kind regards.

Dr. Brian S. McBeth

10 mars 2026
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tolis was very friendly and efficient

Tolis was very friendly and efficient. Thanks!

27 février 2026
Avis spontané
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Réponse de Vodafone UK - Oxford

Hi Arda,

Thank you so much for your wonderful review and the amazing support you’ve shown for Tolis —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

An excellent service

An excellent service, Toliz is very professional and a help with product explanation.

16 février 2026
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Edith,

Thanks for the lovely review and fantastic support for Toliz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tolis made everything simple and easy...

Tolis made everything simple and easy...

19 février 2026
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a very good experience buying…

I had a very good experience buying Vodafone SIM from Paul. He was very nice, friendly, and very easy to communicate with. The whole process went smoothly because he was understanding and patient. He explained everything clearly and made sure I was comfortable with the purchase. I really appreciate his helpful and professional attitude.

27 février 2026
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Dilraj,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Service from the gentleman…

Excellent Service from the gentleman who greeted me (30+ years experience) to his right hand lady Maryam who was thorough patient knowledgeable helpful and a pleasure to deal with

26 février 2026
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Enrico,
 
Thanks for the lovely review and fantastic support for Maryam.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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