Vodafone UK - Oxford Avis 

233
TrustScore 5 sur 5

4,9

3 Cornmarket Street, OX1 3EX OXFORD, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

There was quite a long wait to see an advisor but it was worth it! Tolis was absolutely delightful! Friendly, helpful and professional and he persisted in trying to solve my problem until he succeeded... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Paul was very helpful - my phone had completely died, so he clearly explained my options within my price range etc, and patiently helped me secure a new handset and transfer all data over. The fact th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was served by Tolis and he was so friendly, professional and proactive. He helped me find the airtime plan that perfectly suits my need. I will highly recommend Vodafone Oxford given the impeccable... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Oxford

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 3 Cornmarket Street, OX1 3EX, OXFORD, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

233 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(233)

40 576 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good service, slow system

My sales person Maryam was very helpful, and managed to find a good SIM only option for me. The only downside was that the computer system seemed a bit slow.

19 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Oxford

Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a wonderful experience with…

I had a wonderful experience with Anjie. She was so helpful kind and sociable.

18 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Oxford

We're happy to hear that you had such a wonderful experience with our agent Anjie.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

So positive

So positive, professional and helpful. Thanks so much for all your help. Special mention to Maryam and her senior colleague. Wouldn’t hesitate to recommend the in-store team here

13 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Oxford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I visited the store and was given…

I visited the store and was given comprehensive advice by Paul.
I returned the next day to make my purchase and again was given very good customer service

9 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Oxford

Hi. We're happy to hear that you received comprehensive advice and very good customer service during both of your visits! We appreciate your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A very polite and helpful conversation…

A very polite and helpful conversation to get my I phones working

10 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Oxford

Hi. We're happy to hear that our conversation was helpful in getting your iPhones working. We appreciate your positive feedback and are grateful for your time. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very happy customer the service was on…

Very happy customer the service was on top very professional and patient adviser Gisa.
Thank you so much.

5 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Oxford

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

He was very patient and efficient and…

He was very patient and efficient and he helped me value out what would be the best phone for me and I really enjoyed my experience on getting my new phone

31 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Oxford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan made a stressful experience much…

Dan made a stressful experience much less so and brought calm to a borderline Kafkaesque experience, where my account was both dead and alive at the same time. I have some serious doubts about ever using Vodafone in future but if I continue to do so it will come down to Dan and his extremely calm demeanor, longstanding knowledge of the company’s internal workings, and practical approach to goofy system level failures related to account migration. I couldn’t rate him highly enough and I genuinely felt like he did what he could for me in a tough situation.

2 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Oxford

Hi. We appreciate your feedback and are happy to hear that a member of our team could help navigate the complexities of your account migration. We value your comments about the issues you faced, and we'll use them to improve our processes. Thank you. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tolis was great

Tolis was great! He listened to what we needed and provided us with options.
He was also very personable and engaging throughout.

24 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Oxford

Hi. We're happy to hear that you had a great experience! It's wonderful that our team member listened to your needs and offered helpful options. We appreciate your positive feedback and are glad you felt engaged. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Maryam was extraordinarily kind and…

Maryam was extraordinarily kind and helpful. Went above and beyond to make sure I was taken care of. I choose to use Vodafone because of staff like Maryam

6 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Ben,

Thanks for the lovely review and fantastic support for Maryam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service, Cătălin was very helpful and offered a great solution

4 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Tiberiu,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kind and helpful

Catalin was amazing, very helpful,patient and knowledgeable.He answered all of my questions and adapted to all my needs

5 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Andra,
Thanks for the lovely review and fantastic support for Catalin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Paul

Great service from Paul. Understood what I wanted and no pressure to get more.

4 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Audrey,

Thanks for the lovely review and fantastic support for Paul.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Apostolos was incredibly helpful and…

Apostolos was incredibly helpful and very knowledgeable with his work.

4 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey,

Thanks for the lovely review and fantastic support for Apostolos.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service!

Maryam was really helpful and courteous. Thank you!

1 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey CT,

Thanks for the lovely review and fantastic support for Maryam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Maryam in the Oxford Vodafone was more…

Maryam in the Oxford Vodafone was more than helpful. Listened and explained with a smile. Excellent employee….An asset to Vodafone. Thankyou

30 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Marion,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you!

Maryam helped me and she was super helpful and nice

26 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Tracey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gisa at Vodafone Oxford store…

I popped into the Vodafone Oxford store today and had the pleasure of speaking with Gisa. After 19 years as an O2 customer and 12 years with BT broadband, I’ve decided to move both my broadband and my wife’s and my mobile phone contracts over to Vodafone. This decision is purely down to the outstanding service from Gisa. Her professionalism, genuine care, and warm smile made all the difference. Excellent customer service like hers is rare, and she truly represents Vodafone at its best.

17 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Oxford

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gisa as always has been a great help

Gisa as always has been a great help, she is an asset for Vodafone.

13 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Oxford

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Great service! TOLIS was very professional, helpful and friendly. Everything went smoothly and quickly. Highly recommended

8 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Oxford

Hey Mahommed,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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