Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Voir plus
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3 Cornmarket Street, OX1 3EX OXFORD, GB
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Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Voir plus
L'entreprise a répondu
There was quite a long wait to see an advisor but it was worth it! Tolis was absolutely delightful! Friendly, helpful and professional and he persisted in trying to solve my problem until he succeeded... Voir plus
L'entreprise a répondu
Paul was very helpful - my phone had completely died, so he clearly explained my options within my price range etc, and patiently helped me secure a new handset and transfer all data over. The fact th... Voir plus
L'entreprise a répondu
I was served by Tolis and he was so friendly, professional and proactive. He helped me find the airtime plan that perfectly suits my need. I will highly recommend Vodafone Oxford given the impeccable... Voir plus
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Écrit par l'entreprise
3 Cornmarket Street, OX1 3EX, OXFORD, Royaume-Uni
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My sales person Maryam was very helpful, and managed to find a good SIM only option for me. The only downside was that the computer system seemed a bit slow.

Réponse de Vodafone UK - Oxford
I had a wonderful experience with Anjie. She was so helpful kind and sociable.

Réponse de Vodafone UK - Oxford
So positive, professional and helpful. Thanks so much for all your help. Special mention to Maryam and her senior colleague. Wouldn’t hesitate to recommend the in-store team here

Réponse de Vodafone UK - Oxford
I visited the store and was given comprehensive advice by Paul.
I returned the next day to make my purchase and again was given very good customer service

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A very polite and helpful conversation to get my I phones working

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Very happy customer the service was on top very professional and patient adviser Gisa.
Thank you so much.

Réponse de Vodafone UK - Oxford
He was very patient and efficient and he helped me value out what would be the best phone for me and I really enjoyed my experience on getting my new phone

Réponse de Vodafone UK - Oxford
Dan made a stressful experience much less so and brought calm to a borderline Kafkaesque experience, where my account was both dead and alive at the same time. I have some serious doubts about ever using Vodafone in future but if I continue to do so it will come down to Dan and his extremely calm demeanor, longstanding knowledge of the company’s internal workings, and practical approach to goofy system level failures related to account migration. I couldn’t rate him highly enough and I genuinely felt like he did what he could for me in a tough situation.

Réponse de Vodafone UK - Oxford
Tolis was great! He listened to what we needed and provided us with options.
He was also very personable and engaging throughout.

Réponse de Vodafone UK - Oxford
Maryam was extraordinarily kind and helpful. Went above and beyond to make sure I was taken care of. I choose to use Vodafone because of staff like Maryam

Réponse de Vodafone UK - Oxford
Great service, Cătălin was very helpful and offered a great solution

Réponse de Vodafone UK - Oxford
Catalin was amazing, very helpful,patient and knowledgeable.He answered all of my questions and adapted to all my needs

Réponse de Vodafone UK - Oxford
Great service from Paul. Understood what I wanted and no pressure to get more.

Réponse de Vodafone UK - Oxford
Apostolos was incredibly helpful and very knowledgeable with his work.

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Réponse de Vodafone UK - Oxford
Maryam in the Oxford Vodafone was more than helpful. Listened and explained with a smile. Excellent employee….An asset to Vodafone. Thankyou

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Réponse de Vodafone UK - Oxford
I popped into the Vodafone Oxford store today and had the pleasure of speaking with Gisa. After 19 years as an O2 customer and 12 years with BT broadband, I’ve decided to move both my broadband and my wife’s and my mobile phone contracts over to Vodafone. This decision is purely down to the outstanding service from Gisa. Her professionalism, genuine care, and warm smile made all the difference. Excellent customer service like hers is rare, and she truly represents Vodafone at its best.

Réponse de Vodafone UK - Oxford
Gisa as always has been a great help, she is an asset for Vodafone.

Réponse de Vodafone UK - Oxford
Great service! TOLIS was very professional, helpful and friendly. Everything went smoothly and quickly. Highly recommended

Réponse de Vodafone UK - Oxford
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