For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... Voir plus
L'entreprise a répondu
Unit 54b , Queensgate Centre, PE1 1NH Peterborough, GB
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For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... Voir plus
L'entreprise a répondu
Amazing service from Vodafone! Grace was absolutely fantastic!So friendly, helpful, patient and professional. She made everything so easy and was a pleasure to deal with. Thank you, Grace, for your ex... Voir plus
L'entreprise a répondu
Devan was very helpful today. Lowered Broadband price
L'entreprise a répondu
Dom was fantastic, always has been. I came in looking to upgrade to the new Samsung Fold 8, and was sorted very quickly for a delivery 2 days later to my home. Top notch service! We also looked into m... Voir plus
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Écrit par l'entreprise
Unit 54b , Queensgate Centre, PE1 1NH, Peterborough, Royaume-Uni
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Dom was fantastic, always has been. I came in looking to upgrade to the new Samsung Fold 8, and was sorted very quickly for a delivery 2 days later to my home. Top notch service! We also looked into my broadband to see if we could do anything with the pricing. Alas there wasn't anything to be done yet, but still a great experience all round!

Réponse de Vodafone UK - Peterborough Queensgate Centre
Absolutely amazing service from Grace today. We went in to upgrade our phones and she did everything to make sure we had the best deal. She even managed to explain how much better off we’d be switching to broadband so we decidedly saves a lot of money using the offers available. Really happy with the friendly and ok d service. Thank you so much 😉

Réponse de Vodafone UK - Peterborough Queensgate Centre
Aadil was fantastic, he was very professional. Excellent service.
Kind regards Charles

Réponse de Vodafone UK - Peterborough Queensgate Centre
Dominic was super helpful today and really put my mind at ease with buying my new phone

Réponse de Vodafone UK - Peterborough Queensgate Centre
I went into the Peterborough shop in queensgate recently to update my phone
I was warmly welcomed by Micheal who helped me make the transfer from pay as you go to a contract phone
Being a gentleman of senior years I was very impressed with his explanations and the process
Sadly when I got home I managed to snap the SIM card tray and was distraught as now I had the old phone out of commission and the new one stuck
On visiting the store early next morning Michael and a colleague were superb as they could see I was in a state of panic
They managed to get the SIM card out and then resurrected the old phone for three days until I got the new phone working Michael then rang me later to check all was well and informed the new sim was ready to use
Great service and a very friendly shop and staff
Thank you

Réponse de Vodafone UK - Peterborough Queensgate Centre
Rob has done a great job with helping me with a upgrade today

Réponse de Vodafone UK - Peterborough Queensgate Centre
Good service from Dev onr of the staff purchase our Samsung s26 ultra, very approachable and very helpful can't say thank you enough for sorting out my new phone as I need it badly.

Réponse de Vodafone UK - Peterborough Queensgate Centre
Dev was so friendly and very helpful from start to finish. Thank you very much Dev

Réponse de Vodafone UK - Peterborough Queensgate Centre
Devan is an awesome guy, really friendly,with fantastic customer service. He is really knowledgeable and saved me a load of money today.

Réponse de Vodafone UK - Peterborough Queensgate Centre

Réponse de Vodafone UK - Peterborough Queensgate Centre
The customer service from grace and explained the contract clearly and was a huge help

Réponse de Vodafone UK - Peterborough Queensgate Centre
Great experience with Robert explained everything so well definitely recommend

Réponse de Vodafone UK - Peterborough Queensgate Centre
Grace (Peterborough) was very helpful with my upgrade and finding the best deal

Réponse de Vodafone UK - Peterborough Queensgate Centre
Great experience with Grace. Such a lovely person and explains all the information very well.

Réponse de Vodafone UK - Peterborough Queensgate Centre
Dev is really knowledgeable and helpful. Set me up with new broadband and phone contract which is a lot less than currently paying. Thank you for your help. Great guy!

Réponse de Vodafone UK - Peterborough Queensgate Centre
The help I received from Devan at the Peterborough shop was excellent.

Réponse de Vodafone UK - Peterborough Queensgate Centre
Absolutely fantastic service from Shauna at the Peterborough branch! So happy with the deal I got, thank you Shauna!

Réponse de Vodafone UK - Peterborough Queensgate Centre
Great service from Grace. Very quick, and clear information provided. Thank you.

Réponse de Vodafone UK - Peterborough Queensgate Centre
Thank you for your friendly, professional service. Ms. Shauna is patient, always smiling, and always ready to help. Thank you for your help with translating from Polish into English.

Réponse de Vodafone UK - Peterborough Queensgate Centre
Shauna was extremely helpful. It was a good experience.

Réponse de Vodafone UK - Peterborough Queensgate Centre
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