Vodafone UK - Pontefract Avis 

154
TrustScore 5 sur 5

4,9

9 Market Place, WF8 1AG Pontefract, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a great experience at Vodafone in Pontefract thanks to Jacob. He spent a lot of time helping me with my SIM card and made sure everything was set up properly. He was patient, knowledgeable, an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Another good day at Vodafone Pontefract.This time it was Liam who helped with my dilemma. It really is nice when you go into a store and you are treated with such kindness and respect by people who ac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just visited the Pontefract store this morning and as usual the staff team are extremly polite and helpful especially the manager Julie who is so perfectly helpful and nothing is ever too much trouble... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a really positive experience in store today at Vodafone. The store assistant Darcy was extremely helpful, patient, and knowledgeable.she took the time to explain everything clearly without... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 9 Market Place, WF8 1AG, Pontefract, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

154 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(154)

42 866 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very friendly quick and efficient…

Very friendly quick and efficient service, many thanks.

17 octobre 2025
Avis spontané
Logo de Vodafone UK - Pontefract

Réponse de Vodafone UK - Pontefract

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lesley was brilliant today

Lesley was brilliant today, everything i asked her to look at she gave 100%.
She took her time to ensure that everything was transferred and working on my new phone.
100% top level employee, I'll be there for my next upgrade

16 octobre 2025
Avis spontané
Logo de Vodafone UK - Pontefract

Réponse de Vodafone UK - Pontefract

Hi Stanley. Thank you for your review for Lesley. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, helpful staff

7 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Pontefract

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jacob was fantastic

Jacob was fantastic, made the whole experience of changing my device a pleasure. Asset to the company

4 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Pontefract

Hey Luke,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fabulous service from Jacob

Used the store in Pontefract, West Yorkshire, where it was a pleasure to have been assisted by Jacob. He was very kind and friendly throughout the entire process. His knowledge of the products was impressive, making it easy to understand the options. Jacob helped me find a phone and plan that perfectly suited my needs. Overall, it was a great experience

17 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Pontefract

Hey Linda,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Such a great service

Such a great service. Ended up getting everything I needed

5 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Pontefract

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

Jacob made the whole experience of upgrading effortless.
He was patient and understanding of my needs and took time to explain about the phone and device plans
Nothing was too much trouble and he did it in a very friendly, very pleasant and very polite manner.
Jacob is a credit to the Pontefract store and also to Vodafone themselves.

1 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Pontefract

We appreciate you taking the time to share your feedback. We're happy to hear that your upgrade experience was effortless and that you felt well-supported. It's great to know that our agent Jacob was so helpful.

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service very happy

Great customer service very happy

2 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Pontefract

We appreciate your feedback and we're so happy to hear that you were pleased with the customer service that you received.

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, quick & easy.

2 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Pontefract

We're happy that your experience was so positive and appreciate you sharing your fantastic feedback with us.

Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a very good experience at the…

I had a very good experience at the pontefract branch with Sophie today. She was very friendly and and patient with us , Sophie is a star

23 août 2025
Avis spontané
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Réponse de Vodafone UK - Pontefract

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Darcy is a credit to this store!

My assistant Darcy was very helpful and knowledgeable. She talked me through my options and gave me advice about what would work best for me. She was patient and good humoured which made me feel at ease. An asset to the Pontefract branch. A huge thanks from me.

5 août 2025
Avis spontané
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Réponse de Vodafone UK - Pontefract

Hey Lindsey,

Thanks for the lovely review and fantastic support for Darcy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Marc from the Vodafone store in…

Marc from the Vodafone store in pontefract was really helpful getting me and my wife a new phone and even getting them set up so we didn't have to do anything, very happy.

1 août 2025
Avis spontané
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Réponse de Vodafone UK - Pontefract

Hey Graham,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Julia looked after us impeccably

Julia looked after us impeccably, outstanding service. She went further to get us the best deals and advice! Would highly recommend!

1 août 2025
Avis spontané
Logo de Vodafone UK - Pontefract

Réponse de Vodafone UK - Pontefract

Hey Heather,
Thanks for the lovely review and fantastic support for Julia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Julia at the Pontefract branch was very…

Julia at the Pontefract branch was very helpful and accommodating. She helped get me a very good deal which suits my requirements.

29 juillet 2025
Avis spontané
Logo de Vodafone UK - Pontefract

Réponse de Vodafone UK - Pontefract

Hey Mark,

Thanks for the lovely review and fantastic support for Julia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly

Friendly, professional, knowledgeable and helpful

29 juillet 2025
Avis spontané
Logo de Vodafone UK - Pontefract

Réponse de Vodafone UK - Pontefract

Hey Samantha,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lesley was a very helpful lady today…

Lesley was a very helpful lady today she was amazing and explained everything to us and how we could get a tablet as well as helping us upgrade our sim contract to a device and sim contract

12 juillet 2025
Avis spontané
Logo de Vodafone UK - Pontefract

Réponse de Vodafone UK - Pontefract

Hey Paul,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Been with this company years and they…

Been with this company years and they still brilliant at what do julia excellent

7 juillet 2025
Avis spontané
Logo de Vodafone UK - Pontefract

Réponse de Vodafone UK - Pontefract

Hey Kevin


This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Called in shop didn't wait long to get…

Called in shop didn't wait long to get served .Lovely lady dealing with me called Julia .Very pleasant & with the deal I've got

7 juillet 2025
Avis spontané
Logo de Vodafone UK - Pontefract

Réponse de Vodafone UK - Pontefract

Hey Karen,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jacob at the Pontefract branch was…

Jacob at the Pontefract branch was amazing - knowledgable funny and personable. I honestly could not have asked for better service!

He said he was in training but you wouldn’t have believed it! He gave me a better deal by 50% than what I have been paying! Just a great guy…. GIVE HIM A RAISE TRACEE

10 juin 2025
Avis spontané
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Réponse de Vodafone UK - Pontefract

We're happy to hear that you had such a positive experience!

We appreciate you taking the time to share your feedback,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff at Vodafone pontefract were…

Staff at Vodafone pontefract were really helpful, thanks

7 juin 2025
Avis spontané
Logo de Vodafone UK - Pontefract

Réponse de Vodafone UK - Pontefract

Hi Daniel.

We're happy to hear that our agents were helpful during your store visit.

Thanks,
Vodafone Social Media Team

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