Fantastic service I was supported changing phones by a lovely gentleman called Wayne. He did so well for me and I do appreciate everything that you did for me. He saved all my data which was very very... Voir plus
L'entreprise a répondu
2B The Belfry, RH1 1SA Redhill, GB
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Fantastic service I was supported changing phones by a lovely gentleman called Wayne. He did so well for me and I do appreciate everything that you did for me. He saved all my data which was very very... Voir plus
L'entreprise a répondu
All sorted out so quickly. Very friendly and reassuring the approach . Appreciate his help and effort to sort out the issues when online people messed it up the whole thing.
L'entreprise a répondu
maddie has been exceptionally brilliant throughout the in store service provided since may 15th _ todat greeted by vanessa who helpscollected my phone today and she couldnt have been more helpful'. w... Voir plus
L'entreprise a répondu
Rishi and the team in The Belfry in Redhill are really friendly and helpful, they are great representatives of Vodafone
L'entreprise a répondu
Écrit par l'entreprise
2B The Belfry, RH1 1SA, Redhill, Royaume-Uni
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Very helpful staff. Knowledgeable and friendly service from Steven and Julia

Réponse de Vodafone UK - Redhill
Extremely helpful, friendly manner, excellent servic3 from Julia

Réponse de Vodafone UK - Redhill
Very professional and user friendly - very customer focused

Réponse de Vodafone UK - Redhill
Great service, prompt and able to talk me through all the options.

Réponse de Vodafone UK - Redhill
During a conversation with your 191 cuatomer services, i had a few problems sorting an issue with my account. For some reason they were unable to verify my identity and I had to visit your Redhill store (which was a pain) to discuss my problem with them. I spoke to Steven at the store and he was incredibly helpful, but unfortunately he could not resolve the issue, but helped a lot. I am now left with calling 191 again to hopefully resolve this. Great credit to Steven, and his colleague. They did as much as he can, but the issue is still unresolved. So I need to try talking the 'customer services' / cancellation team again. Steven eas most helpful, thanks, hopefully I will resolve this early next week.

Réponse de Vodafone UK - Redhill
Advisor Dennis is great guy, great experience & very professional

Réponse de Vodafone UK - Redhill
Was really impressed with Sonal’s service. She was very friendly and helpful in placing my order.

Réponse de Vodafone UK - Redhill
Excellent, friendly service. Sim card issue hopefully fixed, and a new cheaper contract offered without prompting.

Réponse de Vodafone UK - Redhill
I came into Redhill with a problem and I am not Vodafone. However the manager helped me out. He was excellent. Thank you so
Much.

Réponse de Vodafone UK - Redhill
I would definitely recommend, it was a great experience and amazing customer service and support, 11/10 service,

Réponse de Vodafone UK - Redhill
It was a great experience, was very helpful and great customer service and support. Would definitely recommend. 10/10 amazing service.

Réponse de Vodafone UK - Redhill
My experience with Vashal was great he is friendly and managed to help me and I am greatful

Réponse de Vodafone UK - Redhill
The store manager Nishal was amazing I have had a complex situation with my broadband, as soon as walked in he greeted me with great manners and professionalism. He made a necessary call to customer services behalf of me in order to solve my broadband issue and guided me through the whole process. He was super confident, swift and polite. I walked out the shop with a big relief. Best store manager

Réponse de Vodafone UK - Redhill
Very good customer service at RedHill Vodafone shop. Vishal was very customer friendly and efficient at his job. Much appreciated 👍

Réponse de Vodafone UK - Redhill
The Redhill store has gone above and beyond for us. Thanks for the amazing Customer Service!

Réponse de Vodafone UK - Redhill
Steven was very helpful did for me esim and close all open questions.

Réponse de Vodafone UK - Redhill
Thank you so so much to Steven, a literal life saver!!

Réponse de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill
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