Vodafone UK - Redhill Avis 

182
TrustScore 5 sur 5

4,9

2B The Belfry, RH1 1SA Redhill, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic service I was supported changing phones by a lovely gentleman called Wayne. He did so well for me and I do appreciate everything that you did for me. He saved all my data which was very very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All sorted out so quickly. Very friendly and reassuring the approach . Appreciate his help and effort to sort out the issues when online people messed it up the whole thing.

L'entreprise a répondu

Noté 5 sur 5 étoiles

maddie has been exceptionally brilliant throughout the in store service provided since may 15th _ todat greeted by vanessa who helpscollected my phone today and she couldnt have been more helpful'. w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rishi and the team in The Belfry in Redhill are really friendly and helpful, they are great representatives of Vodafone

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Redhill

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 2B The Belfry, RH1 1SA, Redhill, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

182 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(182)

39 826 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff. Knowledgeable and friendly service from Steven and Julia

15 avril 2025
Avis spontané
Logo de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill

Thanks for your review,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extremely helpful

Extremely helpful, friendly manner, excellent servic3 from Julia

15 avril 2025
Avis spontané
Logo de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill

Hi David. Thank you for your review for Julia. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very professional and user friendly

Very professional and user friendly - very customer focused

1 avril 2025
Avis spontané
Logo de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill

Hey Peter,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service, prompt and able to talk me through all the options.

1 février 2025
Avis spontané
Logo de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill

Hey Lisa,
 
This is great to hear! We really appreciate the feedback you've shared.
 
If you ever need anything, please do not hesiate to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Problems cancelling an expired account

During a conversation with your 191 cuatomer services, i had a few problems sorting an issue with my account. For some reason they were unable to verify my identity and I had to visit your Redhill store (which was a pain) to discuss my problem with them. I spoke to Steven at the store and he was incredibly helpful, but unfortunately he could not resolve the issue, but helped a lot. I am now left with calling 191 again to hopefully resolve this. Great credit to Steven, and his colleague. They did as much as he can, but the issue is still unresolved. So I need to try talking the 'customer services' / cancellation team again. Steven eas most helpful, thanks, hopefully I will resolve this early next week.

16 mars 2025
Avis spontané
Logo de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill

Hi Andy,

Thank you for reviewing your recent experience. If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Advisor Dennis is great guy

Advisor Dennis is great guy, great experience & very professional

6 mars 2025
Avis spontané
Logo de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill

Hi Jayden,

Thank you for the great feedback for Dennis, it's very much appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was really impressed with Sonal’s…

Was really impressed with Sonal’s service. She was very friendly and helpful in placing my order.

27 février 2025
Avis spontané
Logo de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill

Hi Mustafa,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent, friendly service. Sim card issue hopefully fixed, and a new cheaper contract offered without prompting.

24 février 2025
Avis spontané
Logo de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill

Hi Lynn. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Redhill branch

I came into Redhill with a problem and I am not Vodafone. However the manager helped me out. He was excellent. Thank you so
Much.

15 février 2025
Avis spontané
Logo de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

I would definitely recommend

I would definitely recommend, it was a great experience and amazing customer service and support, 11/10 service,

14 février 2025
Avis spontané
Logo de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

It was a great experience

It was a great experience, was very helpful and great customer service and support. Would definitely recommend. 10/10 amazing service.

14 février 2025
Avis spontané
Logo de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful

Very helpful

14 février 2025
Avis spontané
Logo de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill

Thanks for your five star review, Sadie! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 4 sur 5 étoiles

Great experience

Great experience

12 février 2025
Avis spontané
Logo de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill

Hi Christine,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My experience with Vashal was great he…

My experience with Vashal was great he is friendly and managed to help me and I am greatful

17 janvier 2025
Avis spontané
Logo de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The store manager Nishal was amazing I…

The store manager Nishal was amazing I have had a complex situation with my broadband, as soon as walked in he greeted me with great manners and professionalism. He made a necessary call to customer services behalf of me in order to solve my broadband issue and guided me through the whole process. He was super confident, swift and polite. I walked out the shop with a big relief. Best store manager

19 décembre 2024
Avis spontané
Logo de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill

Hi Ebru,

Thanks for taking the time to write such a great review! We're delighted that Nishal was able to resolve your query. If you ever need help with anything else, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good customer service at RedHill…

Very good customer service at RedHill Vodafone shop. Vishal was very customer friendly and efficient at his job. Much appreciated 👍

14 décembre 2024
Avis spontané
Logo de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Redhill-Best Vodafone store!

The Redhill store has gone above and beyond for us. Thanks for the amazing Customer Service!

14 décembre 2024
Avis spontané
Logo de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Steven was very helpful did for me esim…

Steven was very helpful did for me esim and close all open questions.

5 décembre 2024
Avis spontané
Logo de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill

Hello, Mykhailo,

It's always our aim to provide a helpful service, so it's great to hear that Steven delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you so so much to Steven

Thank you so so much to Steven, a literal life saver!!

4 décembre 2024
Avis spontané
Logo de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill

Hi Sophie,

Thank you for your review. It’s great to hear of your positive experience with Steven. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful & knowledgable.

Very helpful & knowledgable.

29 novembre 2024
Avis spontané
Logo de Vodafone UK - Redhill

Réponse de Vodafone UK - Redhill

Hey Vivien,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus