Vodafone UK - Richmond Avis 

131
TrustScore 4.5 sur 5

4,7

15 The Quadrant, TW9 1BP Richmond Upon Thames, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My 8 month old iPhone 13 suddenly decided not to turn on even though it was fully charged. Apple in Regent St checked it out and concluded it was a faulty logic board for which they would charge £380... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m very happy with the service at this Vodafone store. A special thank you to Uzeir and Hamza, who were extremely helpful, friendly and welcoming. They were both very patient and made the whole proce... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I walked into the Richmond branch to a smiling helpful young man by the name of Uzair. He was charming, helpful and extremely informative. I got a great mobile plan in no time at all. He was extremely... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently completed my Vodafone upgrade with Uzair, and the service was outstanding. Uzair is professional, knowledgeable, and made the whole process quick and straightforward. What made the exp... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 15 The Quadrant, TW9 1BP, Richmond Upon Thames, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

131 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(131)

39 826 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very friendly and helpful experience

Very friendly and helpful experience. Thank you Humzah & Cindy 🙏

16 mars 2026
Avis spontané
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Réponse de Vodafone UK - Richmond

Hey Dan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ali its absolutely amazing and fantastic

28 février 2026
Avis spontané
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Réponse de Vodafone UK - Richmond

Hey Lexton,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Spoke to Zeb and he was amazing help…

Spoke to Zeb and he was amazing help with getting a new device, from choosing a great plan to helping me transfer data. AMAZING service and helpful team.

27 février 2026
Avis spontané
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Réponse de Vodafone UK - Richmond

Hey Patricia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Uzair and the store manager Amo were…

Uzair and the store manager Amo were very friendly, helpful and knowledgeable. This store is always my first choice for Vodafone.

26 février 2026
Avis spontané
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Réponse de Vodafone UK - Richmond

Hey Krisztina,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zeb from Vodafone Richmond was amazing…

Zeb from Vodafone Richmond was amazing today. Thanks for your help and contract renewal!

31 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Richmond

Hey Kashif,

Thanks for the lovely review and fantastic support for Zeb.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ali and Amo was great!

Vodafone Richmond was great! Amazing service by Ali and Amo. Thank you guys.

31 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Richmond

Hey Ronald,

Thanks for the lovely review and fantastic support for Richmond.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

FIORELA is the Queen of customer…

FIORELA is the Queen of customer service and provide the complete contribution to the company.
I believe that Vodafone lucky to have her.
Honestly she is the best of best

7 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Richmond

Hey there,

Thanks for the lovely review and fantastic support for Fiorela.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amo was amazing today

Amo was amazing today. My phone died yesterday & he helped me through the process of setting up a new phone. He was patient with me & explained the process. I could not fault the service!

20 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Richmond

Hey Linda,

Thanks for the lovely review and fantastic support for Amo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Humza helped me greatly.

29 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Richmond

Hey Martin,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Fiorela

Great service from Fiorela. She really helped us today.

29 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Richmond

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zeb and his manager were super helpful

Zeb and his manager were super helpful. We came in to set up a brand new account, and they went and above to help us set it up, despite several roadblocks.

Walking out with a great deal and excellent service.

29 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Richmond

Hey Nithisha,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sort it out everything in a minute.

Zen, Friendly, helpful, excellent service, nice person.
Thanks very much 🙏
See you soon

29 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Richmond

Hey Mustafa,
 
Thanks for the lovely review and fantastic support for Zen.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Humzah.

Humzah.
“I had a great experience. The service was professional, friendly, and reliable. Everything was handled on time and with excellent attention to detail. I truly appreciate the quality and the way I was treated with respect. I definitely recommend them and would be happy to use their service again.
Special thanks to Mr. Hamzeh for his help and support.”

29 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Richmond

Hey Mehdi,

Thanks for the lovely review and fantastic support for Humzah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fiorela was very helpful today

25 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Richmond

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Humzah was very helpful and perfect…

Humzah was very helpful and perfect with his customer service. I am very happy to be served by him. Please give him a raise.

24 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Richmond

Hey Roma,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

Humzah at the Richmond branch did a great job and was very friendly. He gave great advice helping us with 4 different contracts and with excellent service.

2 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Richmond

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ali at Vodafone Richmond as lovely

Ali at Vodafone Richmond as lovely. Sorted my issues quickly and professionally.

29 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Richmond

Hi. We're happy to hear that your issues were sorted quickly and professionally. We appreciate you taking the time to share your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Clear advice and excellent customer…

Clear advice and excellent customer service.

29 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Richmond

Hi. We're so glad to hear you received clear advice and excellent support! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Humzah in the Richmond branch was very…

Humzah in the Richmond branch was very helpful and professional with helping me get a new and cheaper contract
Thankyou
Sophie

20 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Richmond

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had the most wonderful experience…

I had the most wonderful experience from this store in richmond . I was assisted by Humzah and Amo who were both amazing and very helpful. They were very knowledgeable and kind.

28 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Richmond

Hey Mary,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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