My 8 month old iPhone 13 suddenly decided not to turn on even though it was fully charged. Apple in Regent St checked it out and concluded it was a faulty logic board for which they would charge £380... Voir plus
L'entreprise a répondu
15 The Quadrant, TW9 1BP Richmond Upon Thames, GB
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My 8 month old iPhone 13 suddenly decided not to turn on even though it was fully charged. Apple in Regent St checked it out and concluded it was a faulty logic board for which they would charge £380... Voir plus
L'entreprise a répondu
I’m very happy with the service at this Vodafone store. A special thank you to Uzeir and Hamza, who were extremely helpful, friendly and welcoming. They were both very patient and made the whole proce... Voir plus
L'entreprise a répondu
I walked into the Richmond branch to a smiling helpful young man by the name of Uzair. He was charming, helpful and extremely informative. I got a great mobile plan in no time at all. He was extremely... Voir plus
L'entreprise a répondu
I recently completed my Vodafone upgrade with Uzair, and the service was outstanding. Uzair is professional, knowledgeable, and made the whole process quick and straightforward. What made the exp... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
15 The Quadrant, TW9 1BP, Richmond Upon Thames, Royaume-Uni
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Very friendly and helpful experience. Thank you Humzah & Cindy 🙏

Réponse de Vodafone UK - Richmond

Réponse de Vodafone UK - Richmond
Spoke to Zeb and he was amazing help with getting a new device, from choosing a great plan to helping me transfer data. AMAZING service and helpful team.

Réponse de Vodafone UK - Richmond
Uzair and the store manager Amo were very friendly, helpful and knowledgeable. This store is always my first choice for Vodafone.

Réponse de Vodafone UK - Richmond
Zeb from Vodafone Richmond was amazing today. Thanks for your help and contract renewal!

Réponse de Vodafone UK - Richmond
Vodafone Richmond was great! Amazing service by Ali and Amo. Thank you guys.

Réponse de Vodafone UK - Richmond
FIORELA is the Queen of customer service and provide the complete contribution to the company.
I believe that Vodafone lucky to have her.
Honestly she is the best of best

Réponse de Vodafone UK - Richmond
Amo was amazing today. My phone died yesterday & he helped me through the process of setting up a new phone. He was patient with me & explained the process. I could not fault the service!

Réponse de Vodafone UK - Richmond
Great service from Fiorela. She really helped us today.

Réponse de Vodafone UK - Richmond
Zeb and his manager were super helpful. We came in to set up a brand new account, and they went and above to help us set it up, despite several roadblocks.
Walking out with a great deal and excellent service.

Réponse de Vodafone UK - Richmond
Zen, Friendly, helpful, excellent service, nice person.
Thanks very much 🙏
See you soon

Réponse de Vodafone UK - Richmond
Humzah.
“I had a great experience. The service was professional, friendly, and reliable. Everything was handled on time and with excellent attention to detail. I truly appreciate the quality and the way I was treated with respect. I definitely recommend them and would be happy to use their service again.
Special thanks to Mr. Hamzeh for his help and support.”

Réponse de Vodafone UK - Richmond
Humzah was very helpful and perfect with his customer service. I am very happy to be served by him. Please give him a raise.

Réponse de Vodafone UK - Richmond
Humzah at the Richmond branch did a great job and was very friendly. He gave great advice helping us with 4 different contracts and with excellent service.

Réponse de Vodafone UK - Richmond
Ali at Vodafone Richmond as lovely. Sorted my issues quickly and professionally.

Réponse de Vodafone UK - Richmond
Clear advice and excellent customer service.

Réponse de Vodafone UK - Richmond
Humzah in the Richmond branch was very helpful and professional with helping me get a new and cheaper contract
Thankyou
Sophie

Réponse de Vodafone UK - Richmond
I had the most wonderful experience from this store in richmond . I was assisted by Humzah and Amo who were both amazing and very helpful. They were very knowledgeable and kind.

Réponse de Vodafone UK - Richmond
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