Vodafone UK - Rochdale The Exchange Avis 

265
TrustScore 5 sur 5

5,0

59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA Rochdale, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ayub, has been excellent in providing me with superb detail on various phones resulting in me upgrading my phone and contract and has saved me money. Thank you.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service from Dave at Vodaphone, Exchange Shopping Centre, Rochdale. Went to upgrade from SIM only to phone. Painless experience, lots more options than on the website. Took a while (systems very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mohammed, was brilliant today knowledgeable with my trade in and helped me find a new phone for my partner. Brilliant customer service.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Friendly service and got what I wanted, but I will say the whole process takes a while so set aside some time to go in. Happy with the service though.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA, Rochdale, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

265 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(265)

41 608 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mohamed was very friendly and gave…

Mohamed was very friendly and gave first class advice on the model of done and plans that suited me best
Would definatly recommend asking for him personally

6 mai 2025
Avis spontané
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Réponse de Vodafone UK - Rochdale The Exchange

Hey Tony,

Thanks for the lovely review and fantastic support for Mohamed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mohammed in the Rochdale Branch was…

Mohammed in the Rochdale Branch was very help, guided me through everything on a new sim deal. Excellent service. Thank you

3 mai 2025
Avis spontané
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Réponse de Vodafone UK - Rochdale The Exchange

Hey Lyndon,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mohammed did my upgrade was happy with…

Mohammed did my upgrade was happy with service

3 mai 2025
Avis spontané
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Réponse de Vodafone UK - Rochdale The Exchange

Hey Edward,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very happy with the service

Ayub was very friendly and helpful

28 avril 2025
Avis spontané
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Réponse de Vodafone UK - Rochdale The Exchange

Hey Fungai,

Thanks for the lovely review and fantastic support for Ayub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great help

Great help, very kind, helped transfer me over to Vodafone very easy

19 avril 2025
Avis spontané
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Réponse de Vodafone UK - Rochdale The Exchange

Hey Connor,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Did two upgrades today and loved the…

Did two upgrades today and loved the service with mohammed

15 avril 2025
Avis spontané
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Réponse de Vodafone UK - Rochdale The Exchange

Hi Jasmine. Thank you for your review for Mohammed. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Explained everything thoroughly and was…

Explained everything thoroughly and was very patient and pleasant

15 avril 2025
Avis spontané
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Réponse de Vodafone UK - Rochdale The Exchange

Hey Paul

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Greater on arrival

Greater on arrival, referred to Tom, sales assistant, dealer with me professionally and explained clearly all actions

14 avril 2025
Avis spontané
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Réponse de Vodafone UK - Rochdale The Exchange

Hey Mike,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mohammed helped me setup my broadband…

Mohammed helped me setup my broadband app and updated my details. Very good customer service. He also explained my Home broadband bills and offered a lower price to renew.

13 avril 2025
Avis spontané
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Réponse de Vodafone UK - Rochdale The Exchange

Hey Ajaz,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was kind and excellent service and…

Tom was kind and excellent service and he mentioned other products.
5 star

13 avril 2025
Avis spontané
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Réponse de Vodafone UK - Rochdale The Exchange

Hey Nouman,

Thank you for your feedback. It's always wonderful to read such kind words about Tom.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mohammed Excellent service

Mohammed Excellent service. Added roaming pass and upgraded my tariff to better deal.

11 avril 2025
Avis spontané
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Réponse de Vodafone UK - Rochdale The Exchange

Hey Karen,

Thanks for the lovely review and fantastic support for Mohammed.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mohammed did my upgrade

Mohammed did my upgrade. Service was so good, well explanation for everything about the fone .fantastic service

3 avril 2025
Avis spontané
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Réponse de Vodafone UK - Rochdale The Exchange

Hey Labisi,

Thanks for the lovely review and fantastic support for Mohammed.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrading my Google pixel with Tom

Tom helped me out with upgrading my phone contract (Google pixel 9). He ran through all possible variations and add one available and was patient and personable despite some system issues. A great asset to the team!

30 mars 2025
Avis spontané
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Réponse de Vodafone UK - Rochdale The Exchange

Hi Kerry,

We appreciate your wonderful review and are thrilled to receive your positive feedback. Should you need any help, feel free to contact our Social Media team via these channels:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Best wishes,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went in for help with the phone and met…

Went in for help with the phone and met wth Tom. He was brilliant even having to go out of the shop to get a signal as the phone signal was not working due to Vodafone update.

29 mars 2025
Avis spontané
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Réponse de Vodafone UK - Rochdale The Exchange

Hey Margaret,

Thank you for your kind review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayub is the Man

Ayub was really welcoming. Very helpful Went through everything with me so I understood everything. Really friendly.

20 mars 2025
Avis spontané
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Réponse de Vodafone UK - Rochdale The Exchange

Hi Megan,

Thanks for your 5-star review for Ayub. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Experience was very good

Experience was very good, Mohammed explained everything clearly and helped with other issues with my existing phone.
Service was excellent.

12 mars 2025
Avis spontané
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Réponse de Vodafone UK - Rochdale The Exchange

Hi Janice,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayub was brilliant

Ayub was brilliant, very helpful, very informative and got us exactly what we wanted and we left very happy customers, brilliant customer service

12 mars 2025
Avis spontané
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Réponse de Vodafone UK - Rochdale The Exchange

Hi Gemma,

This is lovely feedback for Ayub. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Mohammed renewed my contract

Mohammed renewed my contract, made easy and simple . He also let me know of future deals that were coming up. excellent customer service

11 mars 2025
Avis spontané
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Réponse de Vodafone UK - Rochdale The Exchange

Hello,

It's great to hear about the positive experience which you received in store from Mohammed, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Reccomended

Mohammed at the Rochdale branch helped set me up with a contract I was eager to get. Very friendly and polite service

6 mars 2025
Avis spontané
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Réponse de Vodafone UK - Rochdale The Exchange

Thanks for sharing your fabulous feedback Ashley! If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Superb customer service

Superb customer service. I came to for samsumg but he talked into getting Honor Magic V3. Muhammad is really a very topnotch sales person

22 février 2025
Avis spontané
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Réponse de Vodafone UK - Rochdale The Exchange

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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