Vodafone UK - Rochdale The Exchange Avis 

265
TrustScore 5 sur 5

5,0

59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA Rochdale, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ayub, has been excellent in providing me with superb detail on various phones resulting in me upgrading my phone and contract and has saved me money. Thank you.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service from Dave at Vodaphone, Exchange Shopping Centre, Rochdale. Went to upgrade from SIM only to phone. Painless experience, lots more options than on the website. Took a while (systems very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mohammed, was brilliant today knowledgeable with my trade in and helped me find a new phone for my partner. Brilliant customer service.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Friendly service and got what I wanted, but I will say the whole process takes a while so set aside some time to go in. Happy with the service though.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA, Rochdale, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

265 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(265)

41 608 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good advice explained in simple terms.

I visited my local Rochdale branch of Vodafone at the Exchange Shopping Centre during this week. After many years of having an Android mobile phone I wanted to change and get some advice on purchasing an IPhone. The store wasn't too busy when I visited which I think was fortunate for me as I was given very useful and helpful advice from 2 members of staff.
Marifa and Rob explained the process and advised which iphone would be best for both my daily usage and my budget. I thought it would be a bit daunting changing from Android to Iphone - but they explained that the change over process is painless and relatively easy.
The good thing is that I know I can call back into the branch anytime if I have any other questions or if there is something I forgot to ask on my initial visit. Good customer service all round ... . Thank you Marifa and Rob.

13 juin 2025
Avis spontané
Logo de Vodafone UK - Rochdale The Exchange

Réponse de Vodafone UK - Rochdale The Exchange

We're happy to hear that you found our team at the Rochdale store helpful during your transition from Android to iPhone. It's great to know the advice provided met your needs and budget.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Super Mo today helped ne setup my new…

Super Mo today helped ne setup my new home broadband at a great with a £75 promo Bill credit. Very good deal. Happy with service.

13 juin 2025
Avis spontané
Logo de Vodafone UK - Rochdale The Exchange

Réponse de Vodafone UK - Rochdale The Exchange

Hi Michael. Thank you for your review for Mo. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service as always from…

Excellent service as always from Rachael and the team in Rochdale. I always use this store for my mobile needs simply because the staff are wonderful

12 juin 2025
Avis spontané
Logo de Vodafone UK - Rochdale The Exchange

Réponse de Vodafone UK - Rochdale The Exchange

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mohammed give good service

Mohammed give good service. I took home broadband and new sim deal. Happy with the price. Thank you

11 juin 2025
Avis spontané
Logo de Vodafone UK - Rochdale The Exchange

Réponse de Vodafone UK - Rochdale The Exchange

Hey Mahnaz,

Thanks for the lovely review and fantastic support for Mohammed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayub

Ayub, it's a very nice person and do a great job and very supportive person I only have good things sed about him

11 juin 2025
Avis spontané
Logo de Vodafone UK - Rochdale The Exchange

Réponse de Vodafone UK - Rochdale The Exchange

Hey Vera,

Thanks for the lovely review and fantastic support for Ayub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful and explained everything…

Really helpful and explained everything thoroughly to ensure I got the best deal! Thank you!

9 juin 2025
Avis spontané
Logo de Vodafone UK - Rochdale The Exchange

Réponse de Vodafone UK - Rochdale The Exchange

Hey Mrs Sutcliffe,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mohammed was Friendly and helpful and…

Mohammed was Friendly and helpful and helped me with choosing the best phone for me.

5 juin 2025
Avis spontané
Logo de Vodafone UK - Rochdale The Exchange

Réponse de Vodafone UK - Rochdale The Exchange

Hi Samantha.

We're happy to hear that you had a positive experience.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mohammed did my upgrades in store

Mohammed did my upgrades in store. Service very good. Saved me money.

6 juin 2025
Avis spontané
Logo de Vodafone UK - Rochdale The Exchange

Réponse de Vodafone UK - Rochdale The Exchange

Hi Allan, we are pleased to hear about your fantastic experience. It's great to hear Mohammed was helpful, saved you some money and delivered an excellent service. Thank you for your 5 star feedback and your continued loyalty.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great support

Great support with finding contracts and helping decide best way to deal with a broken screen.
Help with understanding PAC codes, taking phones back to original settings.
Friendly service

5 juin 2025
Avis spontané
Logo de Vodafone UK - Rochdale The Exchange

Réponse de Vodafone UK - Rochdale The Exchange

Hi Michelle,

We're happy to hear that we provided great support with your contracts, screen issue, and understanding PAC codes. We appreciate your feedback regarding our friendly service and assistance with your phone settings.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fabulous help Ayub was knowledgable…

Fabulous help Ayub was knowledgable helpful and courteous credit to Vodaphone

4 juin 2025
Avis spontané
Logo de Vodafone UK - Rochdale The Exchange

Réponse de Vodafone UK - Rochdale The Exchange

Hey Suzanne,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ayub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly staff

Very friendly staff. Easy straight forward upgrade in store.

2 juin 2025
Avis spontané
Logo de Vodafone UK - Rochdale The Exchange

Réponse de Vodafone UK - Rochdale The Exchange

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayub

Ayub, has been very knowledgeable and got me a new phone. All the staff at Rochdale store are superb!!! I have been using Vodafone long time...

1 juin 2025
Avis spontané
Logo de Vodafone UK - Rochdale The Exchange

Réponse de Vodafone UK - Rochdale The Exchange

Hey Gavin,

Thanks for the lovely review and fantastic support for Ayub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mohammad at the Rochdale store helped…

Mohammad at the Rochdale store helped me choose a new sim plan and ran through all my options clearly and was very helpful.

21 mai 2025
Avis spontané
Logo de Vodafone UK - Rochdale The Exchange

Réponse de Vodafone UK - Rochdale The Exchange

Hey Pauline,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayub was amazing

Ayub was amazing! He was extremely helpful and knowledgable.
He managed to match the price of other providers and saved me money on a brand new phone.
Much more efficient going in store rather than the customer service number.
I will be going in store for any help in the future.

17 mai 2025
Avis spontané
Logo de Vodafone UK - Rochdale The Exchange

Réponse de Vodafone UK - Rochdale The Exchange

Hey Hannah,

Thanks for the lovely review and fantastic support for Ayub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mohammed did a great job I'm glad and…

Mohammed did a great job I'm glad and excited the way he attended to me.

13 mai 2025
Avis spontané
Logo de Vodafone UK - Rochdale The Exchange

Réponse de Vodafone UK - Rochdale The Exchange

Hey Ajibade,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We delt with Ayub and he was absolutely…

We delt with Ayub and he was absolutely brilliant and very professional service would highly reccomend vodafone especially the customer service in store 👏

12 mai 2025
Avis spontané
Logo de Vodafone UK - Rochdale The Exchange

Réponse de Vodafone UK - Rochdale The Exchange

Hey Laurna,

Thanks for the lovely review and fantastic support for Ayub. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayub was very helpful as always and I'm…

Ayub was very helpful as always and I'm happy to visit my local Vodafone store

11 mai 2025
Avis spontané
Logo de Vodafone UK - Rochdale The Exchange

Réponse de Vodafone UK - Rochdale The Exchange

Hey Mohammad,

Thanks for the lovely review and fantastic support for Ayub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ayub was extremely helpful

Ayub was extremely helpful. Great service. Friendly and helpful.

10 mai 2025
Avis spontané
Logo de Vodafone UK - Rochdale The Exchange

Réponse de Vodafone UK - Rochdale The Exchange

Hey Ann,
Thanks for the lovely review and fantastic support for Ayub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good assist from Mohammed and…

Very good assist from Mohammed and really helpful and good knowledge with my iPhone 16

9 mai 2025
Avis spontané
Logo de Vodafone UK - Rochdale The Exchange

Réponse de Vodafone UK - Rochdale The Exchange

Hey Stephen,
Thanks for the lovely review and fantastic support for Mohammed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mohammed did my up grade with any fuss …

Mohammed did my up grade with any fuss hes a asset to firm top man

8 mai 2025
Avis spontané
Logo de Vodafone UK - Rochdale The Exchange

Réponse de Vodafone UK - Rochdale The Exchange

Hey David,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mohammed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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