Vodafone UK - Sevenoaks Avis 

235
TrustScore 5 sur 5

4,9

122 High Street, TN13 1XA Sevenoaks, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jay at the Vodafone store in Sevenoaks and Zoe from the Bereavement Team made closing a phone account after a family bereavement so quick simple. They were lovely, very helpful, considerate and und... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the store because we needed help with my wife's Vodafone account and new phone. Spoke to Matthew who was extremely helpful and patient. Took time to explain everything. Will definitely be goin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We went in-store to clarify an issue surrounding our child’s PAYG account. Jay was extremely helpful and help transfer it into a contract attached to an adult and at a tremendous rate. Wonderful, warm... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a job lot of accounts, new sims, contracts and new phones to sort out for my business and personal accounts and my children’s mobile accounts . Aaron provided an excellent service and spent seve... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 122 High Street, TN13 1XA, Sevenoaks, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

235 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(235)

40 947 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

So friendly and so helpful and didn’t…

So friendly and so helpful and didn’t rush us at all with our problem. Sevenoaks Vodafone branch - Matt was brilliant and cheered us up no end!

2 avril 2025
Avis spontané
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Réponse de Vodafone UK - Sevenoaks

Hey Victoria,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ethan & jemel

Ethan & jemel, had a fantastic experience in store to get me exactly what I was looking for and all delivered with humour and great patience, thank you so much!

22 mars 2025
Avis spontané
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Réponse de Vodafone UK - Sevenoaks

Hi Jenny,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

I found Aaron a very kind and helpful…

I found Aaron a very kind and helpful person thank you for the attention it was fantastic

19 mars 2025
Avis spontané
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Réponse de Vodafone UK - Sevenoaks

Hi Joan,

We appreciate your positive feedback for Aaron. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone sevenoaks

Aaron from the sevenoaks stores as so helpful and polite. Great service, thank you so much !

14 mars 2025
Avis spontané
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Réponse de Vodafone UK - Sevenoaks

Hi Emma. Thank you for your review for Aaron. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Aaron has been very helpful and…


Aaron has been very helpful and friendly to set up a new phone for me

12 mars 2025
Avis spontané
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Réponse de Vodafone UK - Sevenoaks

Hi Joanne,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt was absolutely brilliant

Matt was absolutely brilliant, best customer service provider! Very quick and efficient. He has resolved all issues twice for all three numbers and even found us a much cheaper deal.

28 février 2025
Avis spontané
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Réponse de Vodafone UK - Sevenoaks

Hi Anna,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely exceptional service by…

Absolutely exceptional service by Aaron. Great advice re new phone and broadband. Very helpful re holiday advice on a cruise and wi fi to avoid high costs. Will always return to this branch for further service

20 février 2025
Avis spontané
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Réponse de Vodafone UK - Sevenoaks

Hi Phillip,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and helpful

Very friendly and helpful. Aron ant Matt
Thank you

29 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Sevenoaks

Hi Maureen,

Thanks for the great feedback for Aron and Matt, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer Service

Aaron was both professional and personable and worked hard to get the best deal across two contracts. A real credit to the business.

26 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Sevenoaks

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a very complex and worrying…

I had a very complex and worrying problem that required an enormous amount of effort and professionalism that also involved an outside influence. I can't tell you how hard the Manager, Adam and Jemal worked over a long time to investigate,discover and rectify this situation. Top,top customer service.

27 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Sevenoaks

Hello, Kevin,

Thanks for letting us know what a fantastic job the manager, Adam, and Jemal did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Aaron has looked after me and my…

Aaron has looked after me and my partner very well he has recommended 2 excellent phones and transfered the data across thank you for your help aaron

21 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Sevenoaks

Hi Lynne,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Aaron was a great help In setting up my…

Aaron was a great help In setting up my new phone

3 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Sevenoaks

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Aaron was a huge help I'm setting up my…

Aaron was a huge help I'm setting up my phone he is a miracle worker

21 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Sevenoaks

Hi Sally,

This is amazing feedback for Aaron. Thanks for sharing. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Adam was very helpful moving my…

Adam was very helpful moving my contacts over to my new device.

22 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Sevenoaks

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Aaron and Jimale were a great help in…

Aaron and Jimale were a great help in setting up my iPhone and getting the iMessage to work thank you

21 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Sevenoaks

Hi there,

It's great to hear your feedback, thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Aaron helped me cancel my discovery…

Aaron helped me cancel my discovery plus subscription such a great asset to the company always a pleasure to talk to him

14 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Sevenoaks

Hi David. Thank you for your review for Aaron. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Aaron and jimale always have given me…

Aaron and jimale always have given me the best customer service sevenoaks i am always very happy with there customer service

25 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Sevenoaks

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt and Adam were very helpful with…

Matt and Adam were very helpful with providing me help with my broadband issues.

17 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Sevenoaks

Hi Abigail,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jimale

Jimale, Excellent service. Very kind and helpful. Couldn't have managed without him. Thank you.

12 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Sevenoaks

Hey Katharine,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Aaron has given me great customer…

Aaron has given me great customer service by transferring all my Information across and getting me a good deal very patient and greatful

12 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Sevenoaks

Hi Deborah,

Thank you for taking the time to leave us a 5 star review! We're glad you are happy with the new deal Aaron helped get you.

Thanks,
The Vodafone Social Media Team

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