We came into solihull to upgrade my phone and we was served by ray a retail sales assistant. he was extremely helpful and helped and answered every question i had and was patient when i was deciding
L'entreprise a répondu
25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
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We came into solihull to upgrade my phone and we was served by ray a retail sales assistant. he was extremely helpful and helped and answered every question i had and was patient when i was deciding
L'entreprise a répondu
Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... Voir plus
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Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Voir plus
L'entreprise a répondu
Visited Solihull store & Ray was very helpful in helping me choose a new phone & to get the new one up & running. Professional & friendly. Thank you.
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Écrit par l'entreprise
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Royaume-Uni
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Excellent service. A big thank you to Waasi. First class and looked after me with a fantastic deal.

Réponse de Vodafone UK - Solihull Crescent Arcade
It was so good to hear from the team at Vodafone team Waasi was excellent

Réponse de Vodafone UK - Solihull Crescent Arcade
Zeyneb was great again, helping me setting up my new phone.
Great customer service and just very helpful. Thank you!

Réponse de Vodafone UK - Solihull Crescent Arcade
Brilliant service from Zee. I would definitely recommend seeing her for the best deals. Thanks a lot

Réponse de Vodafone UK - Solihull Crescent Arcade
We travelled from Coventry again to update our phones at this Vodafone store due to the service we received last time. Luckily we had Mo again to sort this out. Outstanding service. Definitely be back again!

Réponse de Vodafone UK - Solihull Crescent Arcade
Jay was very helpful, and ensured we had a good experience. He helped resolve my issue and also lessened my confusion on plans.

Réponse de Vodafone UK - Solihull Crescent Arcade
We had a very personal experience, Mo was clear in all he discussed, very patient, helpful. We returned to this store solely because of our previous experience with Mo. A credit to your company.

Réponse de Vodafone UK - Solihull Crescent Arcade
Good customer relations, Jay was curtious and efficient

Réponse de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade
Excelent service adviser Zee really. Helpful and thorough really pleased with service given

Réponse de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade
William was absolutely fabulous, friendly and even saved me a packet on my other lines, thank you William for an impeccable customer service, and so helpful on my upgrade

Réponse de Vodafone UK - Solihull Crescent Arcade
The customer service received today from Zeyneb was fantastic. She went above and beyond what we expected. Brilliant asset to your team.

Réponse de Vodafone UK - Solihull Crescent Arcade
Jayden was amazing, and provided great customer service for me.

Réponse de Vodafone UK - Solihull Crescent Arcade
To Vodafone UK Management
I’d like to pass on my thanks and appreciation to Raihan at your Solihull store. He provided fantastic service and resolved my issues quickly and professionally. His friendly manner and clear explanations made the whole experience stress‑free. I visited Solihull Shop because my phone sim was locked in error and had no way of unlocking it and I could not do any correspondence on the mobile for a couple of days I was stressed out not knowing what to do. There were other minor issues to sort. My mind was immediately put at rest, when I explained to Raihan the issues concerned. I was that impressed with his service, expertise and his friendly mannerism, I was only to happy to extended my Vodafone contract for another two years. I left the Solihull Vodafone Shop a very, very satisfied customer. Thank you Raihan.
Please make sure this positive feedback reaches him — he’s a credit to your team.
Kind regards, Peter Kenny

Réponse de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade
Jay , the sales assistant was very helpful, sorted my bill

Réponse de Vodafone UK - Solihull Crescent Arcade
Zee was great at explaining all the information for buying a new phone and new contract. She was very patient and helpful.

Réponse de Vodafone UK - Solihull Crescent Arcade
Excellent service by jay in store brilliant sales advisor would recommend seeing him for best deals

Réponse de Vodafone UK - Solihull Crescent Arcade
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