Vodafone UK - Solihull Crescent Arcade Avis 

738
TrustScore 5 sur 5

5,0

25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We came into solihull to upgrade my phone and we was served by ray a retail sales assistant. he was extremely helpful and helped and answered every question i had and was patient when i was deciding

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited Solihull store & Ray was very helpful in helping me choose a new phone & to get the new one up & running. Professional & friendly. Thank you.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

738 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(738)

39 970 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service. A big thank you to Waasi. First class and looked after me with a fantastic deal.

20 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hi Lorraine, thank you so much for your wonderful review and the amazing support you’ve shown for Waasi, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

It was so good to hear from the team at…

It was so good to hear from the team at Vodafone team Waasi was excellent

19 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Zeyneb was great again, helping me setting up my new phone.
Great customer service and just very helpful. Thank you!

16 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey,

Thanks for letting us know what an amazing job Zeyneb did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service from Zee

Brilliant service from Zee. I would definitely recommend seeing her for the best deals. Thanks a lot

16 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Kabir,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We travelled from Coventry again to…

We travelled from Coventry again to update our phones at this Vodafone store due to the service we received last time. Luckily we had Mo again to sort this out. Outstanding service. Definitely be back again!

16 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Susan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jay was very helpful

Jay was very helpful, and ensured we had a good experience. He helped resolve my issue and also lessened my confusion on plans.

16 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Liz,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We had a very personal experience

We had a very personal experience, Mo was clear in all he discussed, very patient, helpful. We returned to this store solely because of our previous experience with Mo. A credit to your company.

16 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good customer relations

Good customer relations, Jay was curtious and efficient

16 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Paul,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mo was really helpful and great help.

14 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey James,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excelent service adviser Zee really

Excelent service adviser Zee really. Helpful and thorough really pleased with service given

14 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Dave,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic advice and services

Fantastic advice and services

9 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Roop,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

William was absolutely fabulous

William was absolutely fabulous, friendly and even saved me a packet on my other lines, thank you William for an impeccable customer service, and so helpful on my upgrade

7 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Adele,

Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The customer service received today…

The customer service received today from Zeyneb was fantastic. She went above and beyond what we expected. Brilliant asset to your team.

7 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Adam,

Thanks for the lovely review and fantastic support for Zeyneb.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jayden was amazing

Jayden was amazing, and provided great customer service for me.

4 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Florence,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

To Vodafone UK Management

To Vodafone UK Management
I’d like to pass on my thanks and appreciation to Raihan at your Solihull store. He provided fantastic service and resolved my issues quickly and professionally. His friendly manner and clear explanations made the whole experience stress‑free. I visited Solihull Shop because my phone sim was locked in error and had no way of unlocking it and I could not do any correspondence on the mobile for a couple of days I was stressed out not knowing what to do. There were other minor issues to sort. My mind was immediately put at rest, when I explained to Raihan the issues concerned. I was that impressed with his service, expertise and his friendly mannerism, I was only to happy to extended my Vodafone contract for another two years. I left the Solihull Vodafone Shop a very, very satisfied customer. Thank you Raihan.
Please make sure this positive feedback reaches him — he’s a credit to your team.

Kind regards, Peter Kenny

3 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Peter,

Thanks for the lovely review and fantastic support for Raihan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Quick and easy service from Zee

2 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Louise,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service

Jay , the sales assistant was very helpful, sorted my bill

2 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zee was great at explaining all the…

Zee was great at explaining all the information for buying a new phone and new contract. She was very patient and helpful.

2 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service by jay in store…

Excellent service by jay in store brilliant sales advisor would recommend seeing him for best deals

2 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Chris,

Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Served by Waasi

2 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

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