We came into solihull to upgrade my phone and we was served by ray a retail sales assistant. he was extremely helpful and helped and answered every question i had and was patient when i was deciding
L'entreprise a répondu
Établissement
Changer d'établissement25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... Voir plus
L'entreprise a répondu
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Voir plus
L'entreprise a répondu
Visited Solihull store & Ray was very helpful in helping me choose a new phone & to get the new one up & running. Professional & friendly. Thank you.
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Solihull Crescent Arcade
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Royaume-Uni
5,0
Excellent
737 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Excellent duty of care to me as the…
Excellent duty of care to me as the customer
2 mai 2026
Avis spontané
Réponse de Vodafone UK - Solihull Crescent Arcade
Hey Yvonne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Jay was amazing helping us to upgrade…
Jay was amazing helping us to upgrade all our vodafone service. He's very knowledgeable about all the devices and airtime plans we could get from vodafone. Very polite and professional throughout. Overall excellent service and we will definitely return.
1 mai 2026
Avis spontané
Réponse de Vodafone UK - Solihull Crescent Arcade
Hey Hilda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zee provided me with the best service…
Zee provided me with the best service ever, helped with all the enquiries I had and overall the experience was fast and really good and they were really polite and friendly. 5/5
30 avril 2026
Avis spontané
Réponse de Vodafone UK - Solihull Crescent Arcade
Hey Usaid,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience at Vodafone thanks to…
Great experience at Vodafone thanks to Zee! She was really helpful, patient, and sorted my issue quickly. Made everything super easy — really appreciate the great service 😊
29 avril 2026
Avis spontané
Réponse de Vodafone UK - Solihull Crescent Arcade
Hey Aleema,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really happy with service
Really happy with service, Zee helped me with exactly what I needed!
30 avril 2026
Avis spontané
Réponse de Vodafone UK - Solihull Crescent Arcade
Hi Sam, thank you so much for your wonderful review and the amazing support you’ve shown for Zee, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Waasi made our visit impeccable
Waasi made our visit impeccable! Best service I’ve ever had
27 avril 2026
Avis spontané
Réponse de Vodafone UK - Solihull Crescent Arcade
Hey Chelsea,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Solihull Crescent Arcade
Hey Eve,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Raihan is amazing!
Raihan is amazing!! Helped me sort out all of my phones and spoke about upgrades etc!! Dreamy process thank you
25 avril 2026
Avis spontané
Réponse de Vodafone UK - Solihull Crescent Arcade
Hey Rebecca,
Thanks for the lovely review and fantastic support for Raihan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Raihan was very helpful
Raihan was very helpful. Listened to me and had plenty patience excellent service. .
25 avril 2026
Avis spontané
Réponse de Vodafone UK - Solihull Crescent Arcade
Hey Nik,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Waasi was very helpful and polite
Waasi was very helpful and polite.
Excellent service provided.
22 avril 2026
Avis spontané
Réponse de Vodafone UK - Solihull Crescent Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing experience
Amazing experience. Helped by Wassi he was very friendly and made sure I got a good deal
21 avril 2026
Avis spontané
Réponse de Vodafone UK - Solihull Crescent Arcade
Hi Shannon 🙂 Thank you for leaving us this great feedback. We really appreciate it. We're glad you got the deal and the service you deserve from Wassi! If you need any help from us in the future you know where we are. Liam
Great service from Waasi
21 avril 2026
Avis spontané
Réponse de Vodafone UK - Solihull Crescent Arcade
Hey Susan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
William help served me wirh an uogeade
William help served me wirh an uogeade, additional sim and home broadband too, at an affordable price.
19 avril 2026
Avis spontané
Réponse de Vodafone UK - Solihull Crescent Arcade
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great in person experience with Mo
Had a great in person experience with Mo and the Vodafone team! Helped me find a better tariff deal and the transition was smooth & simple! Thank you everyone for such a pleasent experience - in the current climate of sales & Customer service its glad to know that great staff still exist 😀
18 avril 2026
Avis spontané
Réponse de Vodafone UK - Solihull Crescent Arcade
Hey Alisha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Solihull Crescent Arcade
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service by William help setup my…
Great service by William help setup my new tablet and found me a better deal on my SIm card
13 avril 2026
Avis spontané
Réponse de Vodafone UK - Solihull Crescent Arcade
Hey Colette,
Thanks for the lovely review and fantastic support for Williiam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Solihull Crescent Arcade
Hey Sinead,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Made me feel at ease
Wassi was so helpful and knowledgeable, made me feel at ease and left much happier on a better tariff
Thankyou !!
10 avril 2026
Avis spontané
Réponse de Vodafone UK - Solihull Crescent Arcade
Hey Elle,
Thanks for the lovely review and fantastic support for Wassi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
William was great help me aort out my…
William was great help me aort out my mobile. Excellent customee servive
10 avril 2026
Avis spontané
Réponse de Vodafone UK - Solihull Crescent Arcade
Hey Dennis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mo was excellent and incredibly patient
Mo was excellent and incredibly patient. I hadn't backed my phone up for ages. He sorted it out over a long period of time. Very friendly and clear explanation and advice also
9 avril 2026
Avis spontané
Réponse de Vodafone UK - Solihull Crescent Arcade
Hey Paul,
Thanks for the lovely review and fantastic support for Mo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.