Felicity was really helpful completed my full transfer
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 , 59 King Street, NE33 1DH South Shields, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... Voir plus
L'entreprise a répondu
In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... Voir plus
L'entreprise a répondu
Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - South Shields
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 2 , 59 King Street, NE33 1DH, South Shields, Royaume-Uni
5,0
Excellent
238 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse de Vodafone UK - South Shields
Hey Keith,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service got seen
Great customer service got seen
straight away got what i wanted couldnt be happier
21 novembre 2025
Avis spontané
Réponse de Vodafone UK - South Shields
Hey Alison,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Seana was amazing
Seana was amazing, very helpful and lovely to talk to!
19 novembre 2025
Avis spontané
Réponse de Vodafone UK - South Shields
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Best customer service!!
19 novembre 2025
Avis spontané
Réponse de Vodafone UK - South Shields
This is great to hear,
Vodafone Social Media Team
A better deal from Vodafone
My experience today was brilliant, Katie was clear, concise, knowledgeable and friendly. I came away with a great deal, something I haven’t been able to say over my last couple of upgrades.
17 novembre 2025
Avis spontané
Réponse de Vodafone UK - South Shields
Hi. We're happy to hear that your experience was brilliant! We appreciate your positive feedback regarding the clarity, knowledge, and friendliness you encountered. We are so glad you were pleased with your upgrade. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was brilliant sorting my mams…
Katie was brilliant sorting my mams phone out.
8 novembre 2025
Avis spontané
Réponse de Vodafone UK - South Shields
Hi. We're so happy to hear that we could assist your mom with her phone. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Natasha (south shields store)was very…
Natasha (south shields store)was very professional, listened to our needs, questions whilst being patient with me.
No pushy sales, explained everything clearly
27 octobre 2025
Avis spontané
Réponse de Vodafone UK - South Shields
Hi. We're happy to hear that you had a positive experience! We appreciate your feedback regarding the professional and patient service you received. It's great to know everything was explained clearly without any pressure. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lee was Fast and efficient super…
Lee was Fast and efficient super customer service
24 octobre 2025
Avis spontané
Réponse de Vodafone UK - South Shields
Hi. We're so happy to hear about the super customer service you received! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lee was so friendly and explained…
Lee was so friendly and explained everything thoroughly. Super helpful. Thank you
24 octobre 2025
Avis spontané
Réponse de Vodafone UK - South Shields
Hi. It's great to hear that our team member was so helpful and thorough! We appreciate you taking the time to leave us this positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lee in South Shields branch was super…
Lee in South Shields branch was super helpful, he waited for me to understand what I needed, wasn’t pushy and explained everything thoroughly.
24 octobre 2025
Avis spontané
Réponse de Vodafone UK - South Shields
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great service in store
Great service in store, they transferred all my data
15 octobre 2025
Avis spontané
Réponse de Vodafone UK - South Shields
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent
Ben and Lee are excellent. Both quick and knowledgeable. Nothing is too much trouble. Very pleasant and cheerful even when the shop is very busy. Always offer the best deal and listen to what you want from your phone. Being an older generation they never make you feel silly if you ask any questions. Just great. Thank you.
11 octobre 2025
Avis spontané
Réponse de Vodafone UK - South Shields
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
My experience today @ Vodafone south shields
Everything was explained by the official perfectly well . They seemed genuinely interested in my enquiries. Things were sorted out properly and promptly.
7 octobre 2025
Avis spontané
Réponse de Vodafone UK - South Shields
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
She very helpful and explained…
She very helpful and explained everything clearly to me
7 octobre 2025
Avis spontané
Réponse de Vodafone UK - South Shields
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
A star services from lee thank you for…
A star services from lee thank you for everything making the new phone transitions
7 octobre 2025
Avis spontané
Réponse de Vodafone UK - South Shields
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Fantastic s3rvice from lee sortrd my…
Fantastic s3rvice from lee sortrd my upgradr out and nee plan also
4 octobre 2025
Avis spontané
Réponse de Vodafone UK - South Shields
Hi Linda,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
The service provided by Katie in store…
The service provided by Katie in store was first class thank her
3 octobre 2025
Avis spontané
Réponse de Vodafone UK - South Shields
Hey Margaret,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Katie gave us great and quick service…
Katie gave us great and quick service in store and a amazing deal
3 octobre 2025
Avis spontané
Réponse de Vodafone UK - South Shields
Hey Jean,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I visited the South Shields Vodaphone…
I visited the South Shields Vodaphone shop and I was promptly greeted by Matt who was very helpful, thorough and knowledgeable about the choice of contracts I could have for what I asked for. Nothing was a challenge and he covered everything I queried and I came away with a great phone and contract
27 septembre 2025
Avis spontané
Réponse de Vodafone UK - South Shields
Hey Nicola,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fab service from Lee as always the…
Fab service from Lee as always the store is the reason I keep coming back
23 septembre 2025
Avis spontané
Réponse de Vodafone UK - South Shields
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.