Vodafone UK - South Shields Avis 

238
TrustScore 5 sur 5

5,0

Unit 2 , 59 King Street, NE33 1DH South Shields, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 2 , 59 King Street, NE33 1DH, South Shields, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

238 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(238)

40 576 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful great service.

12 février 2026
Avis spontané
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Réponse de Vodafone UK - South Shields

Hey Michael,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Help and Support

Great advise
Went through everything with me to make sure I was happy
Helped me transfer everything from old phone to new phone and made sure important apps worked

11 février 2026
Avis spontané
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Réponse de Vodafone UK - South Shields

Hey Lisa,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Store visit

Staff very pleasant and helpful.
Very patient a pleasure to be in the store. We were served by Seana today A very good experience altogether. Alan Brundle.

9 février 2026
Avis spontané
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Réponse de Vodafone UK - South Shields

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Katie was very helpful and explained…

Katie was very helpful and explained everything about my new phone csry helpful

7 février 2026
Avis spontané
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Réponse de Vodafone UK - South Shields

Hey Christine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extremly helpfull and very polite and…

Extremly helpfull and very polite and courtsie

7 février 2026
Avis spontané
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Réponse de Vodafone UK - South Shields

Hey Keith,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Lee and Seana!

In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly and didn’t make us feel like any question was too silly! We both prefer visiting the store for phone upgrades and experiences like this reaffirm that this decision is by far the easiest and most informative way of changing phones. Thanks guys!

3 février 2026
Avis spontané
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Réponse de Vodafone UK - South Shields

Hey George,

Thanks for the lovely review and fantastic support for Lee and Seana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service and supportive

Great service and supportive

29 janvier 2026
Avis spontané
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Réponse de Vodafone UK - South Shields

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tasha was really helpful and has helped…

Tasha was really helpful and has helped me save money

27 janvier 2026
Avis spontané
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Réponse de Vodafone UK - South Shields

Hey Scott,

Thanks for the lovely review and fantastic support for Tasha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Seana was so helpful and got our bills…

Seana was so helpful and got our bills much cheaper and a new phone! Great service! Best Vodafone shop

19 janvier 2026
Avis spontané
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Réponse de Vodafone UK - South Shields

Hey Maria,

Thanks for the lovely review and fantastic support for Seana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service, helping to upgrade my current phone. Very knowledgeable staff here.

20 janvier 2026
Avis spontané
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Réponse de Vodafone UK - South Shields

Hey LanceNort,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Noté 5 sur 5 étoiles

Amazing first class service from lee as…

Amazing first class service from lee as always

19 janvier 2026
Avis spontané
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Réponse de Vodafone UK - South Shields

Hey Chris,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fab service in store from lee and seana

Fab service in store from lee and seana

19 janvier 2026
Avis spontané
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Réponse de Vodafone UK - South Shields

Hey Patricia,

Thanks for the lovely review and fantastic support for Lee and Seana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I visited South Shields store

I visited South Shields store to upgrade my phone. Store assistant Katie, was extremely helpful and made the experience easy and straightforward. Nothing beats a face to face experience.

16 janvier 2026
Avis spontané
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Réponse de Vodafone UK - South Shields

Hey Kat,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service by staff very…

Excellent service by Katie very knowledgeable on all areas
Very friendly and helpful

15 janvier 2026
Avis spontané
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Réponse de Vodafone UK - South Shields

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely friendly staff

Lovely friendly, professional staff, Katie was approachable and knowledgeable.

15 janvier 2026
Avis spontané
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Réponse de Vodafone UK - South Shields

Hey Lloyd,

Thank you for your review. It's always lovely to read such nice feedback for Katie .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Seana great service on two phone and a…

Seana great service on two phone and a broadband package. Highly recommend excellent service.

12 janvier 2026
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Hey,

Thanks for the lovely review and fantastic support for Seana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Expert service from Lee today

9 janvier 2026
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service by Seana

Excellent service by Seana

8 janvier 2026
Avis spontané
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Réponse de Vodafone UK - South Shields

Hey Joseph,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service

7 janvier 2026
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing help from Natasha and Lee

Amazing help from Natasha and Lee, saved me a fortune and also helped save christmas with the phone I needed for my daughter!

23 décembre 2025
Avis spontané
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Réponse de Vodafone UK - South Shields

Hey Natasha,

Thanks for the lovely review and fantastic support for Natasha and Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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