Vodafone UK - Southampton West Quay Avis 

402
TrustScore 5 sur 5

4,9

Su11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

TK in Southampton was really helpful. Finding the right mobile and broadband contracts that suited us. Informative, respectful and patiently guided us through the transfer from our old provider. My w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alessia was amazingly helpful when setting up my daughter first phone and spent time Explaining sim only bundles and getting us the right deal. Super friendly and great with kids. Would highly recomm... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Southampton West Quay

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

402 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(402)

41 608 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Great service from nic would recommend.

31 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chloe helped me save money with a good…

Chloe helped me save money with a good deal. Was very patient, helpful and thorough.

11 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Vicky,

Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry was very helpful in helping me to…

Harry was very helpful in helping me to place the orders for a phone and a watch

16 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Helen, ​

Thanks for the lovely review and fantastic support for Harry. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kam's knowledge

Kam's knowledge, patience and good attitude.

9 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey there,

Thanks for the lovely review and fantastic support for Kam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry very helpful and knowledgeable

Harry very helpful and knowledgeable. Put all my needs into consideration

8 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Simon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Davey was incredibly helpful best ever…

Davey was incredibly helpful best ever service received in store

8 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Hilton,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Davey.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from the team and long time customer.

It was time for me to upgrade my phone so I popped into my local store and met one of the team who directed me to Sam. He proceeded to help me move to an iPhone 16 and also choose a plan that suited my needs. In addition I was able to secure a great deal on broadband which was unexpected and was offset to a date that benefited me. Finally I also obtained a SIM only arrangement on my old iPhone which came with great benefits too.
Sam provided an excellent service and was professional and courteous throughout. He was very knowledgeable about the products and made the entire process very easy.
He is a credit to Vodafone and I hope that this review will be passed on to him and be acknowledged appropriately.
It was a pleasure to meet him and to upgrade my phone.
I have been with Vodafone for many years and have always found all the staff to be excellent but this is the first time I have had the opportunity to leave a review.
It is a very friendly store and you are made welcome on entering.

4 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Helen,

Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sukhvinder was very helpful instore

Sukhvinder was very helpful instore

7 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Constanta,

Thanks for the lovely review and fantastic support for Sukhvinder.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sukhvinder

Sukhvinder, very good service , help witch choice , explanation very clearly and very helpful, glad to by Served you this person

6 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Beata,

Thanks for the lovely review and fantastic support for Sukhvinder.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rachel was really helpful today 👍

6 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey there,

Thanks for the lovely review and fantastic support for Rachel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

SUKHVINDER SAVED ME LOTS OF MONEY ON MY…

SUKHVINDER SAVED ME LOTS OF MONEY ON MY HOME WI-FI BROADBAND!!!

4 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Pauline,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went to Vodafone west quay

Went to Vodafone west quay , saw sukhvinder he was very helpful and polite great service

4 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Paul,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alessia was very patient and efficient…

Alessia was very patient and efficient :)

3 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Maria,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very happy with Alessia

Very happy with Alessia, set us up with sim obly contract :)

2 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Ionut,

Thank you for your wonderful review and your exceptional support for Alessia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry made our experience in store…

Harry made our experience in store great! He was very helpful and nothing was too much trouble! Thanks Harry!

2 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Pearce,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phone upgrade

Great service for my phone upgrade from Jake
Super helpful and very informative on all options available

1 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Nicolle,

Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very pleased with Alessia's help

Very pleased with Alessia's help, made my phone work again :)

1 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hi Vanda,

Thank you so much for your wonderful review and the amazing support you’ve shown for Alessia—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very happy with Alessia’s help

Very happy with Alessia’s help. She’s got really good customer service. Very pleased

1 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hi Azat,

Thank you so much for your wonderful review and the amazing support you’ve shown for Alessia—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Returned back to collect my phone that…

Returned back to collect my phone that Sam had ordered, was served by Alessia this time and again, amazing service! Thank you so much!

30 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Jon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kam was great and helped me understand…

Kam was great and helped me understand fully my new upgrade

29 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Rachael,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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