Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my... Voir plus
L'entreprise a répondu
60 Chapel Street, PR8 1BZ Southport, GB
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Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my... Voir plus
L'entreprise a répondu
Today I visited Vodafone in Southport with problems I had with my cellphone. Kathy Ferguson at Vodafone Southport branch helped me sort out all my problems with her assistance, patience and guidance.... Voir plus
L'entreprise a répondu
The friendliness of the staff- Paul today - and the understanding of my fear of technology. Paul was kind and patient He did not make me feel inadequate, as some people do because of my fear... Voir plus
L'entreprise a répondu
I went in today and was renewing my contract which is complicated as I have my 3 children's phones on my contract as well as my own. Kathy was so helpful and it took her over an hour but nothing was t... Voir plus
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Écrit par l'entreprise
60 Chapel Street, PR8 1BZ, Southport, Royaume-Uni
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A big shout out to Jess who was so helpful with sorting me out with a new phone following the loss of my old one. Jess has excellent Customer Service skills and went above and beyond with her help and advice on the options available to me to get a new phone and Contract. Thank-you Jess! :))))

Réponse de Vodafone UK - Southport
I went in to change my account and Adele helped me. She was absolutely brilliant, set my mind at ease and really helped me through the process. Would definitely recommend and ask for Adele!

Réponse de Vodafone UK - Southport
Brilliant service from Paul in Southport. Helped me with moving my home broadband and sorting me out a new tablet. Very pleased.

Réponse de Vodafone UK - Southport
Absolute brilliant service from Paul. Very helpful and courteous with our upgrade. Very patient too.

Réponse de Vodafone UK - Southport
Went to the Vodafone store in Southport to get home broadband. Abi was great! She explained everything so clearly and made the whole process as easy as possible. Would highly recommend going into the store as the service was great!

Réponse de Vodafone UK - Southport
Easy to follow kind and caring and helpful
Server was caleb

Réponse de Vodafone UK - Southport

Réponse de Vodafone UK - Southport
Jordan was really helpful setting up my new phone

Réponse de Vodafone UK - Southport
The Southport team are excellent, always so helpful. And Jess was just the same.
Great experience all round.

Réponse de Vodafone UK - Southport
Thanks to Jess for all the help in choosing a new phone and plan. Have had great service today

Réponse de Vodafone UK - Southport
Caleb was great in helping me pick out a new phone today.

Réponse de Vodafone UK - Southport
The service was really great and helpful, Paul couldn't help me enough. Fantastic service and glad to be a loyal long term Vodafone customer, well done .

Réponse de Vodafone UK - Southport

Réponse de Vodafone UK - Southport
Throughout the whole phone process which included a failed order and a lot of messing around Adele was superb. She’s is a credit to the Vodafone company :)

Réponse de Vodafone UK - Southport
First class service from Paul and Caleb in southport. I'm joining from O2 and I'm very impressed so far with what I've experienced.

Réponse de Vodafone UK - Southport
Friendly conversation. Great knowledge of products.

Réponse de Vodafone UK - Southport
Fantastic service I experienced today. Jess was really helpful

Réponse de Vodafone UK - Southport
Excellent service
Patient and friendly service I have visited this branch many times would recommend!

Réponse de Vodafone UK - Southport
Great help from Paul and Adele in store. Always happy with the service in Southport whenever i go in there. Top marks.

Réponse de Vodafone UK - Southport
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