Vodafone UK - Southport Avis 

299
TrustScore 5 sur 5

4,9

60 Chapel Street, PR8 1BZ Southport, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Today I visited Vodafone in Southport with problems I had with my cellphone. Kathy Ferguson at Vodafone Southport branch helped me sort out all my problems with her assistance, patience and guidance.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The friendliness of the staff- Paul today - and the understanding of my fear of technology. Paul was kind and patient He did not make me feel inadequate, as some people do because of my fear... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went in today and was renewing my contract which is complicated as I have my 3 children's phones on my contract as well as my own. Kathy was so helpful and it took her over an hour but nothing was t... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Southport

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 60 Chapel Street, PR8 1BZ, Southport, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

299 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(299)

41 211 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lost Phone Upgrade - TY Jess!

A big shout out to Jess who was so helpful with sorting me out with a new phone following the loss of my old one. Jess has excellent Customer Service skills and went above and beyond with her help and advice on the options available to me to get a new phone and Contract. Thank-you Jess! :))))

22 février 2025
Avis spontané
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Réponse de Vodafone UK - Southport

Hi Annie,

What incredible feedback for Jess! Thanks for letting us know. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant customer service!

I went in to change my account and Adele helped me. She was absolutely brilliant, set my mind at ease and really helped me through the process. Would definitely recommend and ask for Adele!

27 février 2025
Avis spontané
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Réponse de Vodafone UK - Southport

Hi Maddie,

We're so grateful for your positive feedback for Adele! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service from Paul in…

Brilliant service from Paul in Southport. Helped me with moving my home broadband and sorting me out a new tablet. Very pleased.

24 février 2025
Avis spontané
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Réponse de Vodafone UK - Southport

Hi. Thank you for your review for Paul. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolute brilliant service from Paul

Absolute brilliant service from Paul. Very helpful and courteous with our upgrade. Very patient too.

17 février 2025
Avis spontané
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Réponse de Vodafone UK - Southport

I'm glad to see Paul was so helpful and patient. Thanks for your feedback. All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went to the Vodafone store in Southport…

Went to the Vodafone store in Southport to get home broadband. Abi was great! She explained everything so clearly and made the whole process as easy as possible. Would highly recommend going into the store as the service was great!

8 février 2025
Avis spontané
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Réponse de Vodafone UK - Southport

Hi Jessica. Thank you for your review for Abi. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Easy to follow kind and caring and…

Easy to follow kind and caring and helpful

Server was caleb

25 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Southport

Hi Luke,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrade

Caleb was very helpful in helping me complete my order

25 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Southport

Hi Robert,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was really helpful setting up my…

Jordan was really helpful setting up my new phone

18 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Southport

Hi Anthony,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The Southport team are excellent

The Southport team are excellent, always so helpful. And Jess was just the same.

Great experience all round.

11 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Southport

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Thanks to Jess for all the help in choosing a new phone and plan. Have had great service today

11 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Southport

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Caleb was great in helping me pick out…

Caleb was great in helping me pick out a new phone today.

11 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Southport

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from adele

8 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Southport

Hi Kevin. Thank you for your review for Adele. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The service was really great and…

The service was really great and helpful, Paul couldn't help me enough. Fantastic service and glad to be a loyal long term Vodafone customer, well done .

29 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Southport

Hi Chris. Thank you for your review for Paul. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Highly recommend

Very helpful, highly recommend vodafone

19 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Southport

Hi Kev,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Throughout the whole phone process…

Throughout the whole phone process which included a failed order and a lot of messing around Adele was superb. She’s is a credit to the Vodafone company :)

17 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Southport

Hi Ian. Thank you for your review for Adele. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

First class service from Paul and Caleb…

First class service from Paul and Caleb in southport. I'm joining from O2 and I'm very impressed so far with what I've experienced.

16 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Southport

Hi Janice,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly conversation

Friendly conversation. Great knowledge of products.

7 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Southport

Hi Steven. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service I experienced today

Fantastic service I experienced today. Jess was really helpful

1 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Southport

Hi Peter. Thank you for your review for Jess. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service
Patient and friendly service I have visited this branch many times would recommend!

27 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Southport

Hi Jeana,

Thanks for your review for our store. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great help from Paul and Adele in…

Great help from Paul and Adele in store. Always happy with the service in Southport whenever i go in there. Top marks.

27 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Southport

Hi Soner and Jo,

Thanks for your kind words and taking your time to share the experience in store with Paul and Adele. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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