I received a fantastic help from Aaron, he was very attentive and understanding when helping me choose from the options I had for upgrading and how I could save on my bill putting things together!! Th... Voir plus
L'entreprise a répondu
114 Market Street, KY16 9PB St Andrews, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I received a fantastic help from Aaron, he was very attentive and understanding when helping me choose from the options I had for upgrading and how I could save on my bill putting things together!! Th... Voir plus
L'entreprise a répondu
A warm welcome at the door and Aaron fixed my annoying pop up nuisance within a few minutes. As my wife's contract was due to expire, Aaron found a really good deal, so we were both really happy! Be... Voir plus
L'entreprise a répondu
as an international student at st andrews, there are many changes to navigate—including getting a new phone. Aaron made this change seamless and understandable as a “tech-illiterate” person. Aaron is... Voir plus
L'entreprise a répondu
Came to store for information on upgrade options and Lucy was very helpful! A credit to the store!
L'entreprise a répondu
Écrit par l'entreprise
114 Market Street, KY16 9PB, St Andrews, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Went in with a technical issue (again) and David was very helpful. He managed to fix my problem and was really friendly while helping and explained how to fix it if it's ever a problem again

Réponse de Vodafone UK - St Andrews
Brilliant service with online account access. Also left the shop saving £300 on my landline and broadband!
Thanks guys!!

Réponse de Vodafone UK - St Andrews
I'm not great with technology but Danny was very patient, left with my problem solved

Réponse de Vodafone UK - St Andrews
As a first time customer at Vodafone the service was really accommodating even with how busy the shop was. Our sales representative, David was fantastic at explaining the plans offered and the process of signing up with Vodafone in a knowledgeable and easy to understand way. David and the overall service was also very lovely at making you feel at ease about the transition into a new plan and created a really welcoming environment!

Réponse de Vodafone UK - St Andrews
David was incredibly patient and explained each step of the process clearly. The entire experience was stress-free and relatively quick.

Réponse de Vodafone UK - St Andrews
David was super professional, friendly, and helpful! David is a legend. David is the GOAT.

Réponse de Vodafone UK - St Andrews

Réponse de Vodafone UK - St Andrews
Amazing experience, held our hands through the whole process. I genuinely don’t think we would have figured it out without Gary’s help! Would definitely recommend, especially for international students.

Réponse de Vodafone UK - St Andrews
Had a great experience at the St Andrews store! Ashleigh was absolutely fantastic addressing some technical issues I had with my phone. She was also very respectful and professional when detailing which plans would suit my requirements. Ashleigh is a great asset to your company.

Réponse de Vodafone UK - St Andrews
Kind and courteous and outgoing staff who made us feel welcome and assured immediately! David and his colleague!

Réponse de Vodafone UK - St Andrews
Excellent advice from David, a very knowledgeable and helpful sales person. My wife is well pleased with her new phone.

Réponse de Vodafone UK - St Andrews
Excellent help from David to renew my sim only deal. Really listened to my requirements before recommending the best solution.

Réponse de Vodafone UK - St Andrews
Claire worked tirelessly to resolve a problem not of her making and got a resolution that was focused on ensuring there was no inconvenience to me. This is what customer service is about. Great service.

Réponse de Vodafone UK - St Andrews
I am. Canadian visiting Scotland. Needed a SIM for my time here. I had great service.

Réponse de Vodafone UK - St Andrews
Danny and David were oh so helpful in advising and setting me up with not only a phone but transferring all my info from one phone to another. Not being technologically minded I am So grateful for all they did. Thank you guys..... I will recommend you to anyone who asks.

Réponse de Vodafone UK - St Andrews
Dealing with David in the store face to face was much more preferable than speaking to a call centre or a bot.
24 month contract and details were explained clearly and very satisfied with result.

Réponse de Vodafone UK - St Andrews
I visited the St Andrews store today with my Mum and Daughter. My Mum’s phone was due an upgrade. We were taken care of by Danny, his service was outstanding, he couldn’t do enough for my Mum. Customer Service, knowledge and friendliness first class. Many thanks Danny!
Louise

Réponse de Vodafone UK - St Andrews
Friendly, quick and efficient service. Well informed on models and plans available. Many thanks to Claire and great that Vodafone back in St Andrews.

Réponse de Vodafone UK - St Andrews
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.