Vodafone UK - St Andrews Avis 

115
TrustScore 5 sur 5

4,8

114 Market Street, KY16 9PB St Andrews, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I received a fantastic help from Aaron, he was very attentive and understanding when helping me choose from the options I had for upgrading and how I could save on my bill putting things together!! Th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A warm welcome at the door and Aaron fixed my annoying pop up nuisance within a few minutes. As my wife's contract was due to expire, Aaron found a really good deal, so we were both really happy! Be... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

as an international student at st andrews, there are many changes to navigate—including getting a new phone. Aaron made this change seamless and understandable as a “tech-illiterate” person. Aaron is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Came to store for information on upgrade options and Lucy was very helpful! A credit to the store!

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - St Andrews

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 114 Market Street, KY16 9PB, St Andrews, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

115 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(115)

40 694 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My contract was due for renewal

My contract was due for renewal. I wanted to explore the best options. Matthew could not have been more helpful. Diligent, informative, thorough and efficient would best describe him. He found the ideal solution for us

16 juin 2023
Avis spontané
Logo de Vodafone UK - St Andrews

Réponse de Vodafone UK - St Andrews

Hey skinneralba,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing customer service

The customer service is amazing and they couldnt be more helpful. Everything was explained properly and made easy for us. Ashleigh was wonderful and helped us and talked us through getting a new phone and contracts and made it very smooth and fun to come in and shop.

16 juin 2023
Avis spontané
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Réponse de Vodafone UK - St Andrews

Hey Mhairi,

Thanks for letting us know what an amazing job Ashleigh did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great and Friendly service!

Great and Friendly service!! Would 100% recommend 😀

30 mai 2023
Avis spontané
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Réponse de Vodafone UK - St Andrews

Hey Emmy,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Resolved my issue

Danny was very helpful with resolving an issue on my business account. Courteous and helpful - will be back again for any other issues, thanks Danny!

30 mai 2023
Avis spontané
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Réponse de Vodafone UK - St Andrews

Hey Suraya,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came into the shop with a query on my…

I came into the shop with a query on my phone as I’m not great with tech and the customer service was great, extrememely helpful and sorted it for me.

Thanks again guys.

30 mai 2023
Avis spontané
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Réponse de Vodafone UK - St Andrews

Hey Scott,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Great customer service! Claire went out of her way to help with my phone and helped recover my data whilst also upgrading my phone!

16 mai 2023
Avis spontané
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Réponse de Vodafone UK - St Andrews

Hey Ayesha,

Thanks for letting us know what an amazing job Claire did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Prompt service, Polite and very knowledge staff

Prompt service, provided a package for exactly what I needed at a reasonable price. Polite and very knowledge staff. Thank you.

29 mai 2023
Avis spontané
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Réponse de Vodafone UK - St Andrews

Hey Philip,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent!

Friendly, helpful, patient staff found me a good deal when my contract ran out. It was great to deal with people face to face.

13 mai 2023
Avis spontané
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Réponse de Vodafone UK - St Andrews

Hey James,

Thanks for the lovely feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Super.

Matthew Allan was very helpful and informative when I visited the store. Could not fault this experience, thank you!

27 avril 2023
Avis spontané
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Réponse de Vodafone UK - St Andrews

Hey Rachel,

Thank you for your review. It's always lovely to read such nice feedback for our wonderful agents. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

everything was explained clearly and …

everything was explained clearly and in simple terms which i appreciated as I’m a bit of a technophobe
the whole process was very straightforward I would definitely consult Danny in the future if I needed other services from Vodaphone

26 avril 2023
Avis spontané
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Réponse de Vodafone UK - St Andrews

Hi there,

Thanks for your review and recommendation for Danny in our store. It's lovely to hear how he's helped you.

If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Vodafone St Andrews

I paid a visit to St Andrews Vodafone as I was due an upgrade and wanted some advice. I've been a customer with Vodafone for almost 20 years and have had the pleasure of dealing with Danny many times. I sat down with David for a great chat and got his opinions and advice about my options. David and Danny both took great interest in my needs as a customer and were more than happy to answer any questions I had. Danny even took the time out of his day to entertain my 3 year old son which was a great help while I needed to concentrate. Overall a great experience with a great bunch of guys. Will definitely visit this store again.

13 avril 2023
Avis spontané
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Réponse de Vodafone UK - St Andrews

Hi Darren,

Thank you for your review. I’ll be sure to pass on the feedback for Danny from the St Andrews store. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service!
Great atmosphere and such a professional service. Danny was an absolute pleasure and extremely helpful! Couldn’t recommend the store any higher!

19 avril 2023
Avis spontané
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Réponse de Vodafone UK - St Andrews

Hi Adam,

It's great to hear the wonderful feedback for Danny! If there is anything else we can help with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful Staff

David was really helpful from start to finish. Helped choose the best phone for our needs. Set phone up and advised on billing info etc. Much appreciated

5 avril 2023
Avis spontané
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Réponse de Vodafone UK - St Andrews

Hi Lorna, Thank you for your feedback for David. If you visited a store when you spoke to him, let us know which store and we'd be happy to feed this back to them directly.
Thanks,
The Vodafone Social Media Team

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