Vodafone UK - St Austell Avis 

216
TrustScore 5 sur 5

4,9

19 Fore Street, PL25 5EP St Austell, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service again today at the St Austell store with Chris and George. Highly recommend them good service polite and very efficient.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service as usual helped me with my virus on my phone. I so grateful for their help in putting my phone back to normal. I would recommend this firm to family and friends. Mary Ryland.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - St Austell

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 19 Fore Street, PL25 5EP, St Austell, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

216 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(216)

40 120 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The team Ian and Chris always give excellent service and would recommend Vodaphone to family and friends ervice

Great service from Ian and Chris i would always say go to see store team for grear service

18 novembre 2023
Avis spontané
Logo de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell

Hey Pauline,

Thanks for letting us know what an amazing job both Ian and Chris did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful and knowledgeable

Chris was very knowledgeable and polite. Helped sort out my account issues without any issues and confirmed payment details all up to date. Highly recommended!

16 novembre 2023
Avis spontané
Logo de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ian was very pleasant very very helpful…

Ian was very pleasant very very helpful thank you

15 novembre 2023
Avis spontané
Logo de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you

Brilliant really happy with my service today come in with a phone and was sorted out right away very chatty and friendly cant thank Ian and Chris enough

11 novembre 2023
Avis spontané
Logo de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell

Hi Samantha,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ian was great help on my upgrade and I…

Ian was great help on my upgrade and I have also upgraded many of times in St Austell

11 novembre 2023
Avis spontané
Logo de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell

Hi Kay,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

upgrade Vodafone st austell

excellent serviice with Chris in Vodafone St Austell

11 novembre 2023
Avis spontané
Logo de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell

Hi Owen,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

All good as usual friendly staff as…

All good as usual friendly staff as usual cheers Ian Was great thank you

11 novembre 2023
Avis spontané
Logo de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell

Hi Robert,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt has been absolutely brilliant at…

Matt has been absolutely brilliant at the St.Austell Vodafone store. Setting up our mobile dongle for our internet so we are never without Wi-Fi at home and setting up my new iPhone transferring everything. Knowledgeable, cheerful and efficient. Thank you.

5 novembre 2023
Avis spontané
Logo de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service provided

Amazing service provided. Very helpful :)

1 novembre 2023
Avis spontané
Logo de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell

Hey Alana,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt and Ian were very helpful and…

Matt and Ian were very helpful and knowledgeable. I wasn't sure of what I needed but they helped me . Well done✅

29 octobre 2023
Avis spontané
Logo de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very Helpful

I came into Vodafone to sort my phone out as I was getting poor signal! Ian was extremely helpful and freindly and I have a new phone which I'm delighted with, I wasn't pressured at all!

19 octobre 2023
Avis spontané
Logo de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell

Hi Judy. Thank you for your review for Ian. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris was very helpful today thank you…

Chris was very helpful today thank you you are a star

17 octobre 2023
Avis spontané
Logo de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell

Hi Sara,

Thanks for taking your time to leave this review for Chris.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Matt was first class in his customer…

Matt was first class in his customer service, knowledge and a really nice guy too!

11 octobre 2023
Avis spontané
Logo de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell

Hi Penny,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went to store and Ian and the team…

I went to store and Ian and the team were great with helping me with my account and tech help, thankyou

11 octobre 2023
Avis spontané
Logo de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell

Hi Gordon,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt was very helpful

Matt was very helpful, great experience, would recommend! :)

11 octobre 2023
Avis spontané
Logo de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell

Hi Kristian,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ian was great with setting up my new…

Ian was great with setting up my new phone and I have been with Vodafone more than 20 years and this is my first big upgrade in 10 years and the St Austell shop was fantastic thank you

28 septembre 2023
Avis spontané
Logo de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell

Hey Lindsay,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt helped me and my non technical…

Matt helped me and my non technical husband purchase new contracts and helped us through every step
Travelled from norwich England to come back to this store highly recommend Matt had all the time to help us. Great representation of vodafone Thankyou

12 septembre 2023
Avis spontané
Logo de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell

Hi Lyndsey,

Thanks for taking the time to write such a lovely review! We're delighted that Matt was able to resolve your query and get you and your husband set up.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A pleasure to deal with once again

Every time I have come into this store Ian and Chris have been very helpful and knowledgeable as well as professional, they always check out the best deals, the advice they give is a great benefit when choosing a phone and home broadband plan. Well worth the visit.

7 septembre 2023
Avis spontané
Logo de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell

Hey Peter,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful, efficient service

Came in for my husband to upgrade or go sim only. He wasn't really sure what he wanted to do but Ian was really helpful and talked him through all the options and costs. He was very friendly and patient and we were extremely pleased with the deal he got for my husband in the end. While we we there, he also offered to check out my plan and make sure I was on the most cost-effective deal, which was kind of him. The other young guy in the store was really nice and helpful too. All round, they gave us a great service - it's so much better being able to go into a shop and see the tech, and get guidance in person, rather than trying to do it over the phone.

3 septembre 2023
Avis spontané
Logo de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell

Hey there,

This is great to hear, thanks for sharing your positive experience after a visit to one of our stores. We're happy to hear how Ian, and the other members of the store have been able to help.

If you ever require help, feel free to pop back into any of our stores. Or you can message us over on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Update Contract/discount

Ian - Very personable, polite and explained everything clearly. Gave us different options and talked us through every detail. Wasn't a pushy salesperson at all and made us feel like a valued customer.

3 septembre 2023
Avis spontané
Logo de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell

Hi Dan,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus