Venkata was very helpful in answering my queries regarding my iPhone15. He knew what to do and explained the processes to me in simple language Andrew
L'entreprise a répondu
Établissement
Changer d'établissement42 Queensway, SG1 1EE Stevenage, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime. Was served by Glenn today who was very helpful, exp... Voir plus
L'entreprise a répondu
Glenn was really helpful and explained everything so clearly. He was cheerful, pleasant to talk to yet professional. I would recommend Vodafone stevenage to anyone buying a new phone.
L'entreprise a répondu
I had an issue with my Esim not transferring to my new iphone. I am 28 years old and this was a massive issue because the internet is a necessity. I tried going to Vodafone online but they were no hel... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Stevenage
Écrit par l'entreprise
Coordonnées de contact
42 Queensway, SG1 1EE, Stevenage, Royaume-Uni
4,9
Excellent
295 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Great experience setting up my new…
Great experience setting up my new Vodafone account. Anil was a great and very helpful.
25 mai 2024
Avis spontané
Réponse de Vodafone UK - Stevenage
Hi Susan. Thank you for your review for Anil. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful
Really helpful, kind and sympathetic employees joao is a really friendly and approachable person and would definitely come back in store to get help if all the employees are like him
8 mai 2024
Avis spontané
Réponse de Vodafone UK - Stevenage
Hi Holly,
It's great to hear about your recent experience, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Anil
Anil. He was kind and helpful, he help us with all our problems. And help me sorted my new phone
27 avril 2024
Avis spontané
Réponse de Vodafone UK - Stevenage
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Anil was really helpful today when I…
Anil was really helpful today when I walked in to the shop and asked for a new contract. He was very quick to assist me in this and choosing the best contract type for myself.
He was able to get the best deal for me as a long running Vodafone member. Anil was very talkative and friendly throughout the whole time I was in the shop!
I would happily return to the shop for help with my phone and continue my contract at vodaphone
26 avril 2024
Avis spontané
Réponse de Vodafone UK - Stevenage
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Anil thank you so much for the customer…
Anil thank you so much for the customer care you gave to me. Hope its not on me only. Keep on doing well, will definitely refer new customer to vodafone Stevenage. Excellent job, you met my expectations. Thank you.
26 avril 2024
Avis spontané
Réponse de Vodafone UK - Stevenage
Hi Malane,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Anil good customer service polite…
Anil good customer service polite explained everything
26 avril 2024
Avis spontané
Réponse de Vodafone UK - Stevenage
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Glenn in Vodafone is my favourite
Glenn in Vodafone is my favourite , he sooo good . He do have time for customers and with him will continue to use Vodafone. Glenn you are too much .
26 avril 2024
Avis spontané
Réponse de Vodafone UK - Stevenage
Hi there,
Thank you for your review. It’s great to hear of your positive experience with Glenn. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful
Very helpful. I was served by Anil 8n the Stevenage store and he was amazing. A very resourceful sales person.
26 avril 2024
Avis spontané
Réponse de Vodafone UK - Stevenage
Hi there,
Thank you for your review. It’s great to hear of your positive experience with Anil. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ross was very helpful and showed me all…
Ross was very helpful and showed me all that I needed to know.
10 mars 2024
Avis spontané
Réponse de Vodafone UK - Stevenage
Hey Mark,
Thank you for taking the time to share this review. We're so happy you had a great experience with Ross!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Glen was professional and…
Glen was professional and helpful,making me chose the right phone and airtime plan for me.
9 mars 2024
Avis spontané
Réponse de Vodafone UK - Stevenage
Hey Valerie,
Thank you for your positive review. We're really glad you had such a positive experience with Glen.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Joao was very helpful and kind took time to show me phones and diffrent contacts finding one that suited me.
Joao was very helpful and kind.
21 février 2024
Avis spontané
Réponse de Vodafone UK - Stevenage
Hi there,
It's great to hear about your recent experience and feedback for Joao. Thanks for reviewing
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team.
Réponse de Vodafone UK - Stevenage
Hi Dianne,
Thanks for your review of support for us.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Glen was fantastic in the help he gave…
Glen was fantastic in the help he gave me.
16 février 2024
Avis spontané
Réponse de Vodafone UK - Stevenage
Hi. Thank you for your review for Glen. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anil was very helpful with changing us…
Anil was very helpful with changing us to dim only and upgrading our daughters phone
12 février 2024
Avis spontané
Réponse de Vodafone UK - Stevenage
Hi Mathe,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Sales advisor Ross explained every…
Sales advisor Ross explained every phone I looked at in detail and data plans. Made my decision very easy. Cannot recommend highly enough.
11 février 2024
Avis spontané
Réponse de Vodafone UK - Stevenage
Hi Ray,
Thank you for taking the time to share this great review with us. It's great to hear about the positive experience you had in store with Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
New phone
Joao was very helpful and gave us lots of information that i could actually understand thank you .
11 février 2024
Avis spontané
Réponse de Vodafone UK - Stevenage
Hi Zena,
Thanks for taking the time to share your feedback about Joao. We're glad you received the help you needed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Very happy customer
Very helpful and accommodating staff - happy to help and go through multiple options with me to find a plan and phone that suits me best.
João was especially helpful and I would definitely recommend him and the store to everyone else.
28 janvier 2024
Avis spontané
Réponse de Vodafone UK - Stevenage
Hi Holly,
Thanks for taking the time to share a 5 star review. We're so glad you had such a positive experience.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Very happy
Very happy, extremely happy with the service from the 2 men in this branch today
4 février 2024
Avis spontané
Réponse de Vodafone UK - Stevenage
Hi Antoniya,
We're pleased to hear about your recent experience. Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Poor as the Vodafone app due to I can…
Poor as the Vodafone app due to I can't see my Bill's as its saying having Technical issues, which has being like that since last month and this month so I couldn't see my bill and I tryied calling but nothing till done by auto pay when I do it online via the app
21 janvier 2024
Avis spontané
Réponse de Vodafone UK - Stevenage
Hi Clare,
Thanks for your review. I understand how important it is to have access to the app. We can take a look at why it's not working and help to get it fixed.
Please send my team a message on Social Media. You can do this using Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram using Vodafone UK
Thanks,
Vodafone Social Media team
Great service
Bruno gave loads of help and set up our new account with no problems. Great service and friendly too
19 janvier 2024
Avis spontané
Réponse de Vodafone UK - Stevenage
Hey Heather,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.