Your sales assistant Matt (in Stirling) was most helpful. His knowledge of your products was very impressive and the advice given whilst purchasing my new phone was most valuable. I would recomme... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
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Lisez les avis des autres
I called in today with a tricky phone problem- Susie made me feel welcome and proceeded to fix the problem quickly - Susie gives excellent customer service - friendly, efficient, and knowledgeable. Hi... Voir plus
L'entreprise a répondu
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
L'entreprise a répondu
I am an elderly disabled customer and was treated with respect and great patience from staff member Susie making my visit a pleasant one. If I could I would have given her 10 stars. She fully underst... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Stirling
Écrit par l'entreprise
Coordonnées de contact
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, Royaume-Uni
4,9
Excellent
195 avis
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Les gens ont aussi consulté
I called in today with a tricky phone…
I called in today with a tricky phone problem- Susie made me feel welcome and proceeded to fix the problem quickly - Susie gives excellent customer service - friendly, efficient, and knowledgeable. Highly recommended
30 juillet 2026
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Terry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Your sales assistant Matt (in Stirling)…
Your sales assistant Matt (in Stirling) was most helpful. His knowledge of your products was very impressive and the advice given whilst purchasing my new phone was most valuable.
I would recommend Matt and his Stirling branch most definitely
30 juillet 2026
Avis spontané
Réponse de Vodafone UK - Stirling
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ronnie helped me find a great deal for…
Ronnie helped me find a great deal for my sim that gave me more data for less.
24 juillet 2026
Avis spontané
Réponse de Vodafone UK - Stirling
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a wonderful experience today with…
Had a wonderful experience today with Lindsay and Maryam! They explained everything so clearly and thoroughly and were so friendly! Thanks ladies!
19 juillet 2026
Avis spontané
Réponse de Vodafone UK - Stirling
Hey G,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic host and very helpful with my…
Fantastic host and very helpful with my problem. Lindsey went out her way to get me the best deal i could get in my price range. Walked away a very happy customer
10 juillet 2026
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Darren,
Thanks for the lovely review and fantastic support for Lindsey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matt at the thistle centre in Stirling…
Matt at the thistle centre in Stirling is just the most helpful and patient man. Helped select the right package and phone for my needs and did so with consideration. A great shopping experience. Thank you
9 juillet 2026
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Jan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Fantastic service from Susie
Susie, the store manager was exceptionally helpful today. Firstly she sorted my problem with my apps then talked me through the options for my new phone. She was very patient and listened to what I wanted from my phone . I couldn't fault the service I got today. Thank you.
2 juillet 2026
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Lizzie,
Thanks for the lovely review and fantastic support for Susie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Positive Upgrade and New Contract Experience
We went into the Stirling location to query a switch from Three to Vodafone with both a device and separate sim upgrade. Both Caitlin and Alex were incredibly helpful explaining the various options and made sure we left happy understanding our new contracts.
28 juin 2026
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Kaela ,
Thanks for the lovely review and fantastic support for Caitlin and Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Friendly, patient and helpful
We have always used Vodaphone and so it is our 'go to shop'. We were greeted by Caitlin as soon as we arrived. We explained our requirement to upgrade my old mobile. She quickly researched our best options, guided us through the process. The item was ordered to be delivered to our home (it arrived next day) Caitlin was very patient, gracious with two dinosaurs who are not tech savvy and gave us confidence to do the transfer of data ourselves. She also welcomed us back if we had any issues.We felt we got a good deal and great service so very happy. We did have to return with a small query and Matthew was able to help on that occasion.
24 juin 2026
Avis spontané
Réponse de Vodafone UK - Stirling
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Susie was extremely helpful and…
Susie was extremely helpful and informative. She took time to explain everything really well.
18 juin 2026
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Malcolm,
Thanks for the lovely review and fantastic support for Susie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin was very helpful and quick to…
Caitlin was very helpful and quick to assist. Great service, thank you!
17 juin 2026
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Sachin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Help
Lindsey was very kind and helpful. It was easier to get my issue resolved with her around.
17 juin 2026
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Zohaib,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Susie is always a massive help
Susie is always a massive help, as are all the staff in the Stirling branch. Knowing that I can trust Susie to give me the best deal going is important. A credit to the company.
11 juin 2026
Avis spontané
Réponse de Vodafone UK - Stirling
Hi David, thank you so much for your wonderful review and the amazing support you’ve shown for Nicola , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great service from Lindsey in Stirling
Great service from Lindsey in Stirling. Fixing new broadband where i had messed my account up online.
12 juin 2026
Avis spontané
Réponse de Vodafone UK - Stirling
Hey,
Thanks for the lovely review and fantastic support for Lindsey.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Caitlin understood the reason for my…
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
8 juin 2026
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Joe,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stirling service
I was visiting Stirling and called in to your shop.
I knew I needed to upgrade and much prefer face to face. I find looking online overwhelming.
Susie met me with a smiling face and endless patience and knowledge
Not only did I buy a phone but changed our home WiFi from EE.
The whole experience was perfect for me.
2 juin 2026
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Jacqui,
Thanks for the lovely review and fantastic support for Susie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Clunky process but excellent support staff
I was changing 4 phones to new contacts and the process was very clunky, the same process had to be repeated 4 times for some reason !!
Fortunately Matt was incredibly patient and helpful with this.
3 juin 2026
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Derek,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went for an upgrade at Vodafone…
I went for an upgrade at Vodafone Stirling and Caitlin helped me pick out a phone and plan that suited my needs. She was very nice, polite and easy to talk to.
28 mai 2026
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Robertson,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Found the experience stress free.
Found the experience stress free.
Well explained as I am of the older generation.
Thanks to Caitlin.
28 mai 2026
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Helen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and approachable staff that clearly understood my issues.
I am an elderly disabled customer and was treated with respect and great patience from staff member Susie making my visit a pleasant one. If I could I would have given her 10 stars.
She fully understood my needs, and explained very clearly a very confusing situation that I was dealing with.
26 mai 2026
Avis spontané
Réponse de Vodafone UK - Stirling
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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