I visited the Stirling store on Saturday and I was served by Maryam. I honestly cannot thank you enough for your time and patience. My query wasn’t straight forward and Maryam told me that she was new... Voir plus
L'entreprise a répondu
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
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I visited the Stirling store on Saturday and I was served by Maryam. I honestly cannot thank you enough for your time and patience. My query wasn’t straight forward and Maryam told me that she was new... Voir plus
L'entreprise a répondu
Great experience in Stirling store. Susie was a fantastic help to me, I’m not the best on tech. She took her time with me, explained everything thoroughly. A massive asset to Vodafone
L'entreprise a répondu
Your sales assistant Matt (in Stirling) was most helpful. His knowledge of your products was very impressive and the advice given whilst purchasing my new phone was most valuable. I would recomme... Voir plus
L'entreprise a répondu
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
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Écrit par l'entreprise
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, Royaume-Uni
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Ronnie was super helpful and saved me money on my broadband

Réponse de Vodafone UK - Stirling
We had an excellent experience in store with Alex at Vodafone Stirling. He gave us clear and honest advice, he was very friendly and helpful to talk to. He took the time to explain all of our options, and made everything easy to understand. After our chat with him, we decided to switch our mobile data provider from Sky to Vodafone. He was friendly, polite and really helpful and nice to talk to throughout.

Réponse de Vodafone UK - Stirling
Susie knows her stuff and was very efficient as well as proficcient as well as very friendly

Réponse de Vodafone UK - Stirling
Lindsey the sales consultant was knowledgeable, patient, professional and able to explain all aspects of the upgrade.

Réponse de Vodafone UK - Stirling
Susie at Vodafone Thistle centre, Stirling, was extremely well informed, a pleasure to deal with, and very efficient: worth 6 stars

Réponse de Vodafone UK - Stirling
Lindsey was truly wonderful to deal with. I had a pretty unique problem and she had a can-do attitude from the outset, taking time to understand and showing so much patience. She was a pleasure to have assist me.

Réponse de Vodafone UK - Stirling
We had the most amazing experience with Lindsey and caitlin in the Stirling branch! Smooth sailing and great deal

Réponse de Vodafone UK - Stirling
Got a phone and internet package through Lynsey, Lynsey was very helpful and a delight to deal with

Réponse de Vodafone UK - Stirling
I done my sim upgrade in store with Ronald and had a good experience as he asked me questions to best suit my needs and got a good plan. Will definitely shop again

Réponse de Vodafone UK - Stirling
Lindsey answered all my questions and was a great resource!

Réponse de Vodafone UK - Stirling
Fabulous customer service. Friendly and courteous. Couldn’t be more helpful. Great employee (even sharing knowledge and training staff member at same time).
Thank you Matt

Réponse de Vodafone UK - Stirling
Greeted by Caitlin when I came in who was lovely and very helpful. Josh sorted switching over my broadband. Very helpful and professional.

Réponse de Vodafone UK - Stirling
I visited the Vodafone Stirling store to resolve an issue with a faulty handset, and the service I received from Alex was excellent.
Alex was friendly, professional, and extremely knowledgeable from the moment I arrived. He listened carefully, understood the issue straight away, and clearly explained the process for a like-for-like exchange. He was transparent about what needed to be done and took the time to make sure everything was handled properly.
When I returned to the store, Alex completed the like-for-like exchange efficiently and without any unnecessary complications. The process was smooth, fair, and exactly how a faulty handset replacement should be handled.
Alex was calm, respectful, and genuinely helpful throughout. A real credit to the Vodafone Stirling team.

Réponse de Vodafone UK - Stirling
My HBB had gone out of contract, I came into store and was served by the wonderful Susie. She got my HBB sorted out in no time at all and even managed to get me a better speed and new equipment as well! Will be back to see her again next time!

Réponse de Vodafone UK - Stirling
Fantastic service from Alex who made it a super easy process. All questions answered.

Réponse de Vodafone UK - Stirling
My fiancé had an issue with her new phone and we were nervous about the process of getting this sorted. Thankfully Alex was in store and put us right at ease. He was very friendly and knowledgable and helped us with our issue. Thanks again!

Réponse de Vodafone UK - Stirling
Matt was fantastic so friendly and helpful . So glad I changed from 20 years at o2

Réponse de Vodafone UK - Stirling
I would like to compliment Susie on her excellent professional help and friendly meds her expertise was very helpful I had top service doing business with Susie very happy customer

Réponse de Vodafone UK - Stirling
Joshua is very helpful, patient, has good chat and very efficient

Réponse de Vodafone UK - Stirling
Lindsay couldn’t have been more helpful or knowledgeable! Fantastic service

Réponse de Vodafone UK - Stirling
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