I visited the Stirling store on Saturday and I was served by Maryam. I honestly cannot thank you enough for your time and patience. My query wasn’t straight forward and Maryam told me that she was new... Voir plus
L'entreprise a répondu
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
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I visited the Stirling store on Saturday and I was served by Maryam. I honestly cannot thank you enough for your time and patience. My query wasn’t straight forward and Maryam told me that she was new... Voir plus
L'entreprise a répondu
Great experience in Stirling store. Susie was a fantastic help to me, I’m not the best on tech. She took her time with me, explained everything thoroughly. A massive asset to Vodafone
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Your sales assistant Matt (in Stirling) was most helpful. His knowledge of your products was very impressive and the advice given whilst purchasing my new phone was most valuable. I would recomme... Voir plus
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Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
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Écrit par l'entreprise
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, Royaume-Uni
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Elyse was wonderful, Incredible service and Easy to work with.

Réponse de Vodafone UK - Stirling
We visited today and Alex attended to us. He was very clear at giving us all the options so that we could choose what suited our needs best. Alex was very professional and polite and friendly. Would recommend this store.

Réponse de Vodafone UK - Stirling
Alex did an excellent job, great service all round

Réponse de Vodafone UK - Stirling
Explained everything very clearly and answered all our questions.

Réponse de Vodafone UK - Stirling
Great product knowledge from the young lady who dealt with us today. First class communication skills, lovely friendly manner. Not only did we upgrade a mobile phone but she saved us a fortune on our broadband by switching over to Vodaphone.

Réponse de Vodafone UK - Stirling
Ronnie was patient, competent and not only sorted out our issues but got Vodafone a new broadband customer as we took out a contract with you. Gave us excellent advice on using mobile phones abroad. Full marks.

Réponse de Vodafone UK - Stirling
I visited Vodafone in Stirling today and was greeted by a lovely young man named Alex. I explained my broadband situation and he sorted me out with a great two year deal. He was very patient and helpful. Alex also contacted our old broadband provider to save me the hassle of cancelling. Now just waiting for it all to be switched over. Fingers crossed this part is just as easy.

Réponse de Vodafone UK - Stirling
I had great service from 3 different team members in this store. They were all very friendly and helpful, and very knowledgeable. I was grateful to be able to sort out my phone contract in person as I find the website process more confusing than it used to be.
Particular shout out to Lindsay, who helped with my trade in. Unfortunately I can’t remember the other team member names.

Réponse de Vodafone UK - Stirling
The person (Lindsey) I dealt with was informative and friendly!

Réponse de Vodafone UK - Stirling
Came into the store in Stirling expecting the usual off hand experience from broadband retailers. I was really surprised by the level of service that Lindsey gave us. Quick, efficient, everything explained and appointment for installation agreed.

Réponse de Vodafone UK - Stirling
On the two occasions that we recently visited the Stirling store, we were fortunate enough to be served by Lindsey. She was friendly and helpful, efficient and professional - a great asset to the company!

Réponse de Vodafone UK - Stirling
Great service and good adviser
Very polite and helpful with everything I asked for

Réponse de Vodafone UK - Stirling
Very helpful and friendly, went out of his way to help.

Réponse de Vodafone UK - Stirling
Liam was very helpful and sorted me out with new iPhone/ contract etc. Patient/ professional/ polite. Many thanks it was great to have face to face contact instead of online!

Réponse de Vodafone UK - Stirling
Declan was very helpful, informative & had excellent customer service skills. I am not a tech kid but he explained everything clearly. We left the store knowing that we were given the best deal for us.

Réponse de Vodafone UK - Stirling
Lindsey was very helpful and made me feel so welcome, she answered every question I asked and I could t thank her enough for how easy the whole process was.

Réponse de Vodafone UK - Stirling
Lindsey from the Stirling store was very professional and helpful. Sending my faulty phone away for repair

Réponse de Vodafone UK - Stirling
Went in with my neighbour to update the username and email on the account as it was registered under her late husband's name, even though we already contacted Vodafone's bereavement team who didn't update the email.
Lindsey, in store was absolutely amazing and updated all the required details very quickly. She gave us information on broadband , bills and future upgrades as well. Extremely friendly and lovely personality. Really made our experience an enjoyable one.

Réponse de Vodafone UK - Stirling

Réponse de Vodafone UK - Stirling
Very patient, friendly, calm and understanding with my mum as she doesn’t know much about technology.
Thank you Brandon (Stirling Branch)

Réponse de Vodafone UK - Stirling
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