Vodafone UK - Stockton on Tees Avis 

145
TrustScore 5 sur 5

4,9

130 High Street, TS18 1AY Stockton on Tees, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ben was very helpful in helping me and my mam with selecting our new phones, he explained each stage to us and we felt at ease throughout the process. He was very professional and approachable

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a issue with my home page on my phone i thought it was corrupted. Popped into the Stockton on Tees branch explained to the assistant he sorted it out instantly. I was expecting the worse b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Liam was very helpful totally patient and unbelievabley considerate ( if you knew me you would know just how considerate he has been ). I simply cannot fault him. Reminds me why I stay with Vodafo... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Great, Vodafone is starting to turn off their 3g signal. What chance do most people have as their 4&5g is garbage May as well go back to 2 tin cans and a piece of string if you are stuck on this... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Stockton on Tees

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 130 High Street, TS18 1AY, Stockton on Tees, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

145 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(145)

41 511 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Went into Stockton to discuss and…

Went into Stockton to discuss and upgrade. Adrian upgraded me to two new plans with roaming for our trip to Australia. Thank you!

13 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Stockton on Tees

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went in for an upgrade

Went in for an upgrade, Liam was brilliant left happy

25 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Stockton on Tees

Hi. We're happy to hear that your upgrade experience was brilliant, and you left feeling happy. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service thank you

Amazing service thank you

15 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Stockton on Tees

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

I have been a Vodafone customer for many years.
I particularly like the Stockton branch and where possible, I see Liam the store manager. He is very friendly, helpful and knowledgeable.
Nothing is too much trouble. When speaking with him I always feel that I have the right phone and contract for my usage.
I always get my new phone set up and data transferred over. Knowing that when I walkout of the shop,everything is there and ready to use.
Excellent customer experience.

30 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Stockton on Tees

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liams a fantastic manager who has…

Liams a fantastic manager who has sorted everything out

24 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Stockton on Tees

Hey Joan,

Thanks for the lovely review and fantastic support for Liams.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I visited the Vodafone store in…

I visited the Vodafone store in Stockton today to purchase a phone to use WhatsApp. I was happy to walk away with a phone that can do this so I can call my daughter in Canada.

23 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Stockton on Tees

Hey Rita,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liam is very knowledgeable and…

Liam is very knowledgeable and friendly, i have been using the Stockton store for many years now and have never had a problem. Lovely staff, would recommend

21 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Stockton on Tees

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Adrian great…

Excellent service from Adrian great advice and help with settings up new products. Would highly recommend.

20 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Stockton on Tees

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Best Shop on the high street

Best Shop on the high street. Always welcoming. Help everyone with whatever they come in for. Would recommend.

27 août 2025
Avis spontané
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Réponse de Vodafone UK - Stockton on Tees

Hey Liam,

This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Adrian was an amazing help helping me…

Adrian was an amazing help helping me find the best deal and best phone for me. He also helped with changing my name, great service, would recommend to anyone!

25 août 2025
Avis spontané
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Réponse de Vodafone UK - Stockton on Tees

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very great service

Very great service. Understood what I needed from the very beginning. Great attitude. Very friendly and welcoming. The best service would recommend to anybody

19 août 2025
Avis spontané
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Réponse de Vodafone UK - Stockton on Tees

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Service is excellent

Service is excellent no need to go anywhere else for good service been with you for 20 years or more wouldn't go anywhere else xx Jo Larkin

28 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stockton on Tees

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Liam!

Came into the store looking to change my phone, unsure with what options I had Liam explained everything and was very knowledgeable. He was very friendly and welcoming and sorted us a very reasonable deal.

16 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stockton on Tees

Hey Lewis,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Martin was excellent

Martin was so helpful and knowledgeable. He was so kind and patient and is a total credit to Vodafone. Thank you

8 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stockton on Tees

Hey Louise,

Thanks for the lovely review and fantastic support for Martin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and friendly service

Very helpful and friendly service

23 juin 2025
Avis spontané
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Réponse de Vodafone UK - Stockton on Tees

Hi Valerie. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

First class service from 2 class…

First class service from 2 class operatives in your shop couldn’t ask for better

17 juin 2025
Avis spontané
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Réponse de Vodafone UK - Stockton on Tees

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Peter and Adrian were brilliant

Peter and Adrian were brilliant. We went into different Vodafone shops and spoke to sale assistants who were unhelpful. Peter and Adrian went above and beyond and resolved the problem and were so lovely and friendly

15 juin 2025
Avis spontané
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Réponse de Vodafone UK - Stockton on Tees

Hi Nicola. Thank you for your review for both Peter and Adrian. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mint Service

Peter informed me all about Tbilisi in Georgia amongst other Travel based convo. Look forward to the next video!

30 mai 2025
Avis spontané
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Réponse de Vodafone UK - Stockton on Tees

Hey Ron,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Exceptional customer service with Adrian

Aidrian was outstanding today with the help and support he gave us . We recently lost mam and today dads phone stopped working and he was very nervous that the battery wouldn’t last to firstly get the right new phone , the right price plan for him and transfer all his very precious memories and data over to the new phone . I can not stress enough how great Adrian was , he put us both at ease , selected the perfect new phone for dad and actually reduced our monthly payment around the 3 contract I have with Vodaphone . His knowledge and customer service is outstanding. He has taken what we thought could be a difficult experience and made it into complete customer satisfaction. I will always ask for his service for every visit going forward . Many thanks Andrea

21 mai 2025
Avis spontané
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Réponse de Vodafone UK - Stockton on Tees

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

New customer assistant

Peter was very chatty and pleasant. The conversation flowed freely. He did brilliant and he's learned very fast.

15 mai 2025
Avis spontané
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Réponse de Vodafone UK - Stockton on Tees

Hey Fiona,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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