Ben was very helpful in helping me and my mam with selecting our new phones, he explained each stage to us and we felt at ease throughout the process. He was very professional and approachable
L'entreprise a répondu
130 High Street, TS18 1AY Stockton on Tees, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Ben was very helpful in helping me and my mam with selecting our new phones, he explained each stage to us and we felt at ease throughout the process. He was very professional and approachable
L'entreprise a répondu
I had a issue with my home page on my phone i thought it was corrupted. Popped into the Stockton on Tees branch explained to the assistant he sorted it out instantly. I was expecting the worse b... Voir plus
L'entreprise a répondu
Liam was very helpful totally patient and unbelievabley considerate ( if you knew me you would know just how considerate he has been ). I simply cannot fault him. Reminds me why I stay with Vodafo... Voir plus
L'entreprise a répondu
Great, Vodafone is starting to turn off their 3g signal. What chance do most people have as their 4&5g is garbage May as well go back to 2 tin cans and a piece of string if you are stuck on this... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
130 High Street, TS18 1AY, Stockton on Tees, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Went into Stockton to discuss and upgrade. Adrian upgraded me to two new plans with roaming for our trip to Australia. Thank you!

Réponse de Vodafone UK - Stockton on Tees
Went in for an upgrade, Liam was brilliant left happy

Réponse de Vodafone UK - Stockton on Tees

Réponse de Vodafone UK - Stockton on Tees
I have been a Vodafone customer for many years.
I particularly like the Stockton branch and where possible, I see Liam the store manager. He is very friendly, helpful and knowledgeable.
Nothing is too much trouble. When speaking with him I always feel that I have the right phone and contract for my usage.
I always get my new phone set up and data transferred over. Knowing that when I walkout of the shop,everything is there and ready to use.
Excellent customer experience.

Réponse de Vodafone UK - Stockton on Tees
Liams a fantastic manager who has sorted everything out

Réponse de Vodafone UK - Stockton on Tees
I visited the Vodafone store in Stockton today to purchase a phone to use WhatsApp. I was happy to walk away with a phone that can do this so I can call my daughter in Canada.

Réponse de Vodafone UK - Stockton on Tees
Liam is very knowledgeable and friendly, i have been using the Stockton store for many years now and have never had a problem. Lovely staff, would recommend

Réponse de Vodafone UK - Stockton on Tees
Excellent service from Adrian great advice and help with settings up new products. Would highly recommend.

Réponse de Vodafone UK - Stockton on Tees
Best Shop on the high street. Always welcoming. Help everyone with whatever they come in for. Would recommend.

Réponse de Vodafone UK - Stockton on Tees
Adrian was an amazing help helping me find the best deal and best phone for me. He also helped with changing my name, great service, would recommend to anyone!

Réponse de Vodafone UK - Stockton on Tees
Very great service. Understood what I needed from the very beginning. Great attitude. Very friendly and welcoming. The best service would recommend to anybody

Réponse de Vodafone UK - Stockton on Tees
Service is excellent no need to go anywhere else for good service been with you for 20 years or more wouldn't go anywhere else xx Jo Larkin

Réponse de Vodafone UK - Stockton on Tees
Came into the store looking to change my phone, unsure with what options I had Liam explained everything and was very knowledgeable. He was very friendly and welcoming and sorted us a very reasonable deal.

Réponse de Vodafone UK - Stockton on Tees
Martin was so helpful and knowledgeable. He was so kind and patient and is a total credit to Vodafone. Thank you

Réponse de Vodafone UK - Stockton on Tees

Réponse de Vodafone UK - Stockton on Tees
First class service from 2 class operatives in your shop couldn’t ask for better

Réponse de Vodafone UK - Stockton on Tees
Peter and Adrian were brilliant. We went into different Vodafone shops and spoke to sale assistants who were unhelpful. Peter and Adrian went above and beyond and resolved the problem and were so lovely and friendly

Réponse de Vodafone UK - Stockton on Tees
Peter informed me all about Tbilisi in Georgia amongst other Travel based convo. Look forward to the next video!

Réponse de Vodafone UK - Stockton on Tees
Aidrian was outstanding today with the help and support he gave us . We recently lost mam and today dads phone stopped working and he was very nervous that the battery wouldn’t last to firstly get the right new phone , the right price plan for him and transfer all his very precious memories and data over to the new phone . I can not stress enough how great Adrian was , he put us both at ease , selected the perfect new phone for dad and actually reduced our monthly payment around the 3 contract I have with Vodaphone . His knowledge and customer service is outstanding. He has taken what we thought could be a difficult experience and made it into complete customer satisfaction. I will always ask for his service for every visit going forward . Many thanks Andrea

Réponse de Vodafone UK - Stockton on Tees
Peter was very chatty and pleasant. The conversation flowed freely. He did brilliant and he's learned very fast.

Réponse de Vodafone UK - Stockton on Tees
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.