I have visited the Vodafone store for a few years now and I am never disappointed with the service I receive. On this occasion I was trading my Pixel phone in for the latest model, and the support I r... Voir plus
L'entreprise a répondu
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
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I have visited the Vodafone store for a few years now and I am never disappointed with the service I receive. On this occasion I was trading my Pixel phone in for the latest model, and the support I r... Voir plus
L'entreprise a répondu
We had an exceptional experience from Simran. She talked through all our options, explained everything very well. She found us our best options. Would recommend her to another person.
L'entreprise a répondu
I needed to upgrade my phone recently. Benn and Georgia in the Swindon store made sure I had a new phone that met my needs at a reasonable price. Excellent customer service, thank you. I will be back.... Voir plus
L'entreprise a répondu
We had an excellent service from Simran. She found us the best deal to meet our requirements and explained everything well.
L'entreprise a répondu
Écrit par l'entreprise
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, Royaume-Uni
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Georgia the best advizer ,many thanks

Réponse de Vodafone UK - Swindon
Nazmin explained everything well and just got on with the process for me.
Thanks

Réponse de Vodafone UK - Swindon
Great Service from Aswin today Enormously helpful in resolving a bereavement cancellation in an caring manner
And then helped me in renewing a contract and purchasing a new device very happy

Réponse de Vodafone UK - Swindon
Came to Vodafone was served by Mac he was very helpful and friendly. Great service and very efficient.

Réponse de Vodafone UK - Swindon
Tom was very easy to get along with, and manged to save me over £40 a month. He is a credit to Vodafone.

Réponse de Vodafone UK - Swindon
Palasha made my visit very easy and helped me sort my phone out

Réponse de Vodafone UK - Swindon
Nazmin was great and found me a nice deal. Happy with the customer service and the quality of the product

Réponse de Vodafone UK - Swindon
Mac was very helpful answered all my questions and was very helpful and polite it was 10/10 service

Réponse de Vodafone UK - Swindon
Went into my local store to upgrade my phone. After signing up for the new phone they tell me that they don’t have it in stock in store but can order it to the store for collection. However when I tried to collect the phone on three separate occasions thy won’t allow me to collect my phone due to “technical issues”. Asked to cancel and they said they’d have to raise it with customer services.
Never heard back from the store after asking to cancel. Called up customer services on twice to be told both times that it’ll be cancelled and I’ll receive a refund in 24/48hrs only to still not receive my refund. It’s been over a month since initially ordering my phone and am £50 down and still no phone.
Will most likely be looking to change to another provider if this doesn’t end up being resolved.

Réponse de Vodafone UK - Swindon
Amazing service from Mac, will definitely come back

Réponse de Vodafone UK - Swindon
Mac was very helpful. Answered all of my questions, made the process quick and easy. Much easier than doing it through the app!

Réponse de Vodafone UK - Swindon
Really informative and very helpful
Best experience I’ve had in Vodafone
Thanks Mac :)

Réponse de Vodafone UK - Swindon
Experience was great! Nazmin was incredibly helpful and knowledgeable!

Réponse de Vodafone UK - Swindon
Today I had such amazing customer care with attendants who listened and delivered in a caring and professional manner to my requirements. A big thank you to Mac and Aswin at Swindon Vodafone.

Réponse de Vodafone UK - Swindon
Came in looking to get a Galaxy fold and was helped by Nazmin today to make the purchase. Was fun to talk to and helped make the transaction smooth

Réponse de Vodafone UK - Swindon
It was a great experience with Vodafone as we got a new phone on contract and nazmin helped us and was very polite. Overall a great experience

Réponse de Vodafone UK - Swindon
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