I have visited the Vodafone store for a few years now and I am never disappointed with the service I receive. On this occasion I was trading my Pixel phone in for the latest model, and the support I r... Voir plus
L'entreprise a répondu
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
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I have visited the Vodafone store for a few years now and I am never disappointed with the service I receive. On this occasion I was trading my Pixel phone in for the latest model, and the support I r... Voir plus
L'entreprise a répondu
We had an exceptional experience from Simran. She talked through all our options, explained everything very well. She found us our best options. Would recommend her to another person.
L'entreprise a répondu
I needed to upgrade my phone recently. Benn and Georgia in the Swindon store made sure I had a new phone that met my needs at a reasonable price. Excellent customer service, thank you. I will be back.... Voir plus
L'entreprise a répondu
We had an excellent service from Simran. She found us the best deal to meet our requirements and explained everything well.
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Écrit par l'entreprise
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, Royaume-Uni
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Simran was Very patient and helpful . Explained everything fully. Thanks so much for all you you did.

Réponse de Vodafone UK - Swindon
Tom provided fantastic honest advice, providing a better offer than we found online!

Réponse de Vodafone UK - Swindon
it was time for a new phone and because of my daughter's previous excellent service with Vodaphone Swindon I decided to look into switching with them but, at the same time, was worried about the switch. I went to speak to Mac in Swindon who spent time looking for a suitable new phone and sim. No sales pressure and gave me all the information, including the dreaded network switch and transfer of everything on my old phone. I went ahead with the recommendations which suited me perfectly and the switch was so easy all done for me. Mac has so much technical knowledge on phones (more I am sure) and had the perfect approach for customer care. I am so happy with my new phone, sim plan and that I have switched to Vodaphone. Thanks Mac.

Réponse de Vodafone UK - Swindon
Stephen has been very helpful today on an off the cuff visit to the store and we have left very happy indeed thank you very much.

Réponse de Vodafone UK - Swindon
Perfect service, lovely representative and managed to take out a new plan super easy! Thanks Stephen!

Réponse de Vodafone UK - Swindon
Amazing experience, got my new phone at a good trade, she was very understanding and nice, super recomend.
Georgia

Réponse de Vodafone UK - Swindon
Lusi was polite, engaging and efficient.
She explained her actions at all stages and solved our problem.
A pleasure !!

Réponse de Vodafone UK - Swindon
Nazmin was very helpful, friendly and polite. Thankyou

Réponse de Vodafone UK - Swindon
We came into Vodafone, because my daughters phone wouldn’t work and Nazmin helped us straight away, not only did she give us a new phone with a great deal she also managed to bring myself and my partners sim only contact down, saving us over £50 a month. Thank you Nazmin

Réponse de Vodafone UK - Swindon
Amazing experience, very polite insightful and got me a great deal I Was attended by Nazmin

Réponse de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon
Great customer service from Nazmin. She is lovely and really helpful.

Réponse de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon
Nazmin was very helpful managed to sort everything that I needed help with thankyou very much also very polite 😁

Réponse de Vodafone UK - Swindon
Nazmin was amazing help from start to finish! Very professional and did everything we needed to do in store.
Thank you so much, she is a credit to your team!

Réponse de Vodafone UK - Swindon
The staff are friendly and very welcoming
Was an amazing experience.

Réponse de Vodafone UK - Swindon
Mac was amazing and explained everything so well and made process easy.

Réponse de Vodafone UK - Swindon
As I was in town I went to Vodafone to rectify a small problem with my billing. I had the pleasure of being served by a young person called Georgia (Swindon). Not only was the small problem completely explained, she went through every option for me, which will ultimately Will mean I buy a new handset.

Réponse de Vodafone UK - Swindon
Very fast service despite being Saturday, perfect end of the day, best staff gelorgia

Réponse de Vodafone UK - Swindon
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