Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB
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Lisez les avis des autres
Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t re... Voir plus
L'entreprise a répondu
Antony was really helpful and informative with helping us get the best deals for out broadband. The patience he showed was outstanding and I would definitely come again 👍
L'entreprise a répondu
What a great team of service individuals! Made my whole experience free of stress with best advice and also helped me with my mobile phones !! Thank you
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Thurrock Lakeside Experience
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Royaume-Uni
4,9
Excellent
202 avis
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Les gens ont aussi consulté
Thank you Alia.
We visited Vodafone Lakeside, with the intention of receiving information and perhaps buying an iPhone. We were immediately greeted by Alia. During the conversation with her, she showed professionalism, presenting us with all the possible options and gave us the chance to choose the most convenient product for us. She also showed that she is very well trained and takes her job very seriously. A jovial employee with a wide smile that makes you come back to the store with pleasure.
Thank you Alia.
Luminita and Cristian.
15 février 2026
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hey Luminita,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the Vodafone store at the…
I visited the Vodafone store at the beginning of the month and had such a lovely experience thanks to Maria. From the moment I walked in, she was warm, welcoming, and genuinely helpful.
Not only did she help me set up my phone quickly and efficiently, but she also went the extra mile and sorted out a SIM card for my laptop as well. Everything was explained clearly, and she made the whole process feel effortless.
We even had such a nice conversation about uni, which made the visit feel personal rather than just transactional. Maria is simply amazing — professional, kind, and truly cares about her customers. Thank you again!
1 février 2026
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hey Marek,
Thanks for the lovely review and fantastic support for Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The setup of my new business account…
The setup of my new business account was very helpful. The customer service was outstanding, particularly from Denisa who was exceptional.
10 février 2026
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hey there,
Thanks for the lovely review and fantastic support for Denisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into store to upgrade my…
I came into store to upgrade my contacts. Tanzeel was my assistant he organised my contract and said it will take 5 months I said to him I have a problem with my email. I’ve been having trouble with singing into it. I said no one can fix it. I gave it to him and he fixed it for me I was so happy that I could kiss him. Great service you shine proud to have him working for you.
6 février 2026
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hey Katrina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Maddie at Vodafone in Lakeside gave us…
Maddie at Vodafone in Lakeside gave us a brilliant service.Wonderful experience,really good customer care.very helpful and very knowleadgble.
1 février 2026
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hey Sandy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maz was very wonderful and helpful
Maz was very wonderful and helpful, I honestly came into to leave and request a pac code, however he was very kind and helpful. I ended up leaving as a happy customer with a new sim and phone for my son. Honestly highly recommend maz best customer service ever thank you. Only reason why I’m staying with Vodafone.
1 février 2026
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hey Linda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We had a really great experience with…
We had a really great experience with Denisa! She’s the best one! Really friendly and helpful !
29 janvier 2026
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hey Andrei,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
⭐⭐⭐⭐⭐ If I could give more stars I would !!
⭐⭐⭐⭐⭐
I visited the Vodafone Lakeside store recently and was helped by Maria, who provided absolutely outstanding service. She was friendly, patient, and incredibly knowledgeable, taking the time to explain everything clearly and making sure I got exactly what I needed. I never felt rushed, and she genuinely went above and beyond to help. It was such a positive experience, and I’ll definitely be returning because of her. Thank you, Maria, for such great customer service! Next time coffee on me for your outstanding service
10 janvier 2026
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hey Emilia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alia was so helpful…
Alia was so helpful and such a friendly person who made us feel at ease and made the experience so relaxed. Highly recommend her!!!
8 janvier 2026
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in unsure but left with clarity…
Came in unsure but left with clarity owing to Tanzeel's assistance. TANZEEL was exceptionally professional. Thank you very much.
3 janvier 2026
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tanzeel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anthony really helped me today
Anthony really helped me today, sorting out 3 phones and 2 different accounts. Really helpful and made sure I understood everything clearly. Brilliant service thank you!
19 décembre 2025
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hey Hayley,
Thanks for the lovely review and fantastic support for Anthony.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Best service from Denisa
Went to the store to have my account checked up and Denisa done a very good deal for me. Good quality service from her all the time.
13 décembre 2025
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hey Valentin,
Thanks for the lovely review and fantastic support for Denisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Speaking with Magdalina at the lakeside…
Speaking with Magdalina at the lakeside store was so easy and she was so so hlepful, talked us through everything, knew exactly what we needed. Fantastic experience.
5 décembre 2025
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hey Natalie,
Thanks for the lovely review and fantastic support for Magdalina.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Denisa
Great customer service from Denisa
Very happy customer
3 décembre 2025
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hey sherozx,
Thanks for the lovely review and fantastic support for Denisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Naz was very help full in my needs no…
Naz was very help full in my needs no messing around great asset to the company
2 décembre 2025
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hey richard,
Thanks for the lovely review and fantastic support for Naz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent experience
We came in to vodafone and Maddi jelped us. Maddi was extremely knowledgable and very helpful and was very patient with us and she helped us find best deal for our budget.
20 novembre 2025
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I was treated like royalty
I was treated like royalty. The advisor (Maddi) had a the time in the world for me and did her utmost to help me out. Very friendly and very professional.
18 novembre 2025
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Denisa was very helpfull and managed to…
Denisa was very helpfull and managed to get a new phone and new plan .
14 novembre 2025
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Anthony at your lakeside…
Anthony attended to us at your lakeside branch amazing polite young man!
8 novembre 2025
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hi. We're happy to hear that you had such a positive experience at our lakeside branch. We appreciate you acknowledging the team member's politeness! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Been into the store a couple of times as I was having issues with my SIM card. The store manager Sam and his colleague Maddi were extremely helpful. Both were incredibly patient in explaining Vodafone’s pro broadband bundle which I happily purchased as a result. Will definitely recommend!
7 novembre 2025
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hi. We're happy to hear that the store team were so helpful in resolving your SIM card issues and explaining the broadband bundle. We really appreciate your recommendation! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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