Vodafone UK - Tonbridge Avis 

270
TrustScore 5 sur 5

4,9

52 High street, TN9 1EH Tonbridge, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Dan from Tonbridge store has the patience of a saint.His time and effort with me on more than one occassion has been outstanding . THANKS.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a new iPhone yesterday and it was a really smooth hassle free service . Jordan was excellent and really friendly and helpful . 5 star service and also helped me half my payment plan . Excelle... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 52 High street, TN9 1EH, Tonbridge, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

270 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(270)

42 313 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Dan from Tonbridge store has the …

Dan from Tonbridge store has the patience of a saint.His time and effort with me on more than one occassion has been outstanding . THANKS.

24 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was fantastic

Jordan was fantastic, knowledge and helpful!!!

23 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service, smashing it time after time

16 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge


Hey Bev,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful staff

Thanks for your help today Louise

13 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Jane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extremely helpful and polite

Extremely helpful and polite, best Vodafone helper I have ever seen

27 juin 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Clare,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Louise helped me set up my new phone…

Louise helped me set up my new phone and transferred all the data for me and made the process as easy as possible

11 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Stephen,

Thanks for the lovely review and fantastic support for Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Saw Jordan

Saw Jordan. Very happy, very helpful and thorough. Deserves a pay rise and a holiday for a month! 👍🏻

11 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Philip,
Thanks for the lovely review and fantastic support for Saw Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I bought a new iPhone yesterday and it…

I bought a new iPhone yesterday and it was a really smooth hassle free service . Jordan was excellent and really friendly and helpful . 5 star service and also helped me half my payment plan . Excellent Thanks so much . Would recommend .

2 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Elizabeth,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Louise helped me upgrade my phone

Louise helped me upgrade my phone, she was very patient and made the process as stress free as possible, would highly recommend.

1 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Ella,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was great help today

Jordan was great help today. Sorted out my plan, my sons plan and my broadband! Thanks Jordan

25 juin 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Charlie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan and Louise were very helpful…

Jordan and Louise were very helpful when I was in store. Very knowledgeable and helpful. 10/10

17 juin 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Joan,

Thanks for the lovely review and fantastic support for Jordan and Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Louise was so helpful and understanding…

Louise was so helpful and understanding and talked me through my new phone so well , I had my twin boys on me and Louise was great in entertaining them and making me feel less stressed when getting a new phone Thankyou so much 100% reccomend

15 juin 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Louise helped my switch from my old…

Louise helped my switch from my old phone to the new one, was very patient during the process and explained everything clearly. Would recommend

15 juin 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Allison,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan provided great customer service…

Jordan provided great customer service and supported my mum and I to swap a SIM over. So helpful!

5 juin 2026
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey Emma,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I found my experience with Jordan…

I found my experience with Jordan wonderful. Brilliant service, must come again

5 juin 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Customer Service

I had to go to the store in Tonbridge to sort out a number of items on my account, and I had prepared myself for it to be a lengthy session. I was greeted at the door by Louise, who was extremely polite. I explained what I needed to do which involved calling another specialist department which, had I been a millennial, I would have done online. Louise answered all my questions, then put me through to the other department which took a long time, as expected. Throughout the time I was on the call, when I was clearly just waiting, Louise made a point of having a conversation with me so that I didn’t get the chance to get bored by the long wait. Five stars to Vodafone for having someone who clearly understands what good customer service is all about. If I am being completely honest, I could not say if Ian getting good value for money, Ihave never compared the prices, and Vodafone have always given me good enough service to prevent me from bothering to look elsewhere which is why I have been with them for 24 years. Thank you Louise.

11 mai 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service by louise

I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great service, I will now always opt for in store interactions with vodafone

19 mai 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey,

Thanks for the lovely review and fantastic support for Louise.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Louise

Louise was so so lovely to talk to! very knowledgable and professional, helpful with questions and overall made the process of upgrading very smooth and easy!! thank you so much

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey,

Thanks for letting us know what an amazing job Louise did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Able to talk to someone in person

Able to talk to someone in person. Offered meaningful and helpful advice and saved me money. And was really really helpful friendly person.. thankyou Jordan

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was very helpful and managed to…

Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Voda phone shop. Jordan recommended that I switch to voda phone as I always got charged an extortionate amount when going to Turkey. I am very happy with my contract. He has been amazing.

12 mai 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Denise,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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