Vodafone UK - Tonbridge Avis 

275
TrustScore 5 sur 5

4,9

52 High street, TN9 1EH Tonbridge, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Louise was absolutely incredible when we visited the Tonbridge store today. She really put myself and my mother at ease and was professional, knowledgeable and personable. Thank you so much Louise for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 52 High street, TN9 1EH, Tonbridge, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

275 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(275)

39 680 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Phoebe was great

Phoebe was great! Very knowledgeable and helpful. Took the time to explain everything to us. Thank you Phoebe!

12 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Emiliya,

Thanks for the lovely review and fantastic support for Phoebe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan made transferring to my new…

Jordan made transferring to my new phone so easy! Thank you!

12 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Carolyn,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Louise was exceptional

Louise was exceptional. Very helpful, professional, and friendly. Would definitely recommend.

4 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Nicola,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

originally

originally, when they brought the 5G out for our area, we all had access to it and now nearly at the end of 2025 5g for our area seems to I’ll disappeared after I did some maintenance on the main mask near the Tonbridge bypass and now we don’t get any of that showing so hopefully they sort it ASAP

2 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Graeme,

We understand how disappointing it must feel to have had 5G access in your area originally, only to see it disappear after maintenance work near the Tonbridge bypass. Please be assured that our teams are working hard to restore and improve the service as quickly as possible, and we’ll keep you updated on progress.

For further support, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phoebe in Tonbridge was brilliant!

3 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phoebe was extremely helpful

Phoebe was extremely helpful and sorted me out with a new phone and a cheaper deal than my last contract. She was very knowledgeable and friendly and would definitely recommend her.

29 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing experience in store

Amazing experience in store! Louise was so so helpful! Can’t recommend this store enough

29 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey David,

Thanks for the lovely review and fantastic support for Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Louise at Tonbridge

Louise at Tonbridge made my purchase very easy and gave all the advice I needed. Highly recommended.

22 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Tim,

Thanks for the lovely review and fantastic support for Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phoebe was very helpful and…

Phoebe was very helpful and professional,helped me make choices , very friendly and explained everything to me

21 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Pauline,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phoebe was very professional and…

Phoebe was very professional and explained everything clearly. She gave a first class service. Thanks.

21 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Linda,

Thanks for the lovely review and fantastic support for Phoebe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful and informed…

Jordan was helpful and informed and made the process easy to get a much better contract

20 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Louise!

Louise was absolutely incredible when we visited the Tonbridge store today. She really put myself and my mother at ease and was professional, knowledgeable and personable. Thank you so much Louise for answering all our questions and helping us find the best products that met our needs. Amazing customer service and a credit to the store.

15 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was very helpful and made the…

Jordan was very helpful and made the process of upgrading my phone extremely easy to deal with.

15 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service and Jordan was very…

Very good service and Jordan was very helpful knowledgeable

14 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Tonbridge

Vodafone Tonbridge
Phoebe was very helpful and polite today, helping my sort out some details with my account. Would recommend.

10 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi. We're happy to hear that you had a positive experience! We appreciate you mentioning the assistance you received with your account and your recommendation. Thanks for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was very helpful and understood…

Jordan was very helpful and understood my needs.

10 novembre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hi. We're happy to hear that our team member understood your needs and provided helpful assistance. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service by Jordan 11/10

8 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi. We're happy to hear that you were very satisfied with the service. Thank you for your high rating; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good clear service from Jordan!

Very good clear service from Jordan!

7 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phoebe and Jordan were a great help

Phoebe and Jordan were a great help. Thank you!

5 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

All the staff were great and Jordan in…

All the staff were great and Jordan in particular was really helpful, patient and understanding.

1 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi. We're happy to hear that you had such a positive experience with our staff. We appreciate you taking the time to leave us this great review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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