Vodafone UK - Tonbridge Avis 

275
TrustScore 5 sur 5

4,9

52 High street, TN9 1EH Tonbridge, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Louise was absolutely incredible when we visited the Tonbridge store today. She really put myself and my mother at ease and was professional, knowledgeable and personable. Thank you so much Louise for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 52 High street, TN9 1EH, Tonbridge, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

275 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(275)

39 826 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Came into store and met Jordan

Came into store and met Jordan. Left with a new plan, very happy with the service and information

1 novembre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was brilliant

Jordan was brilliant. Very helpful

1 novembre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Diogo was really helpful in solving my…

Diogo was really helpful in solving my problem - great staff all round in Vodafone Tonbridge

30 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi. We're happy to hear that you received such helpful support. It's great to know our Tonbridge team could resolve your issue. Thanks for your positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Diogo

Diogo, was very helpful to a non tech guy thank you sorted me new phone . Happy customer thank you

30 octobre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hi. We're happy to hear that you had a positive experience! It's great to know the support provided was helpful and you are pleased with your new phone. Thank you! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Diogo very helpful

Diogo, was brilliant very helpful and cooperative thanks .

30 octobre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hi. We're happy to hear that you had such a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Diogo

Diogo, was so helpful in helping me with my broadband. Thanks to him I will be saving money.

30 octobre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hi. We're so happy to hear that you received such great support with your broadband! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service

Very friendly, professional, and efficient service from Louise as i upgraded rom my lold phone. And the staff also upgraded my broadband service andxadjusted another phones costs.

18 octobre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hi. We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you had a positive experience with the services we offer. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Louise was very helpful

Louise was very helpful
And polite

25 octobre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hi. We appreciate you taking the time to share your positive experience. We're so glad that you found our team member to be helpful and polite! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful advice from Louise.

25 octobre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hi. We're glad to hear that the advice was helpful. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was great

Jordan was great. Very helpful and explained everything really clearly.

21 octobre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Louise Tonbridge

Louise was so friendly and helpful when I came in to get an upgrade. She helped transfer everything over and showed a great deal of patience. I have been a Vodafone customer for over 29 years and would not change thank you again

18 octobre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I visited Vodafone store Tonbridge…

I visited Vodafone store Tonbridge today and saw Jordan. Who was extremely professional, helpful and informative. Excellent service. 10 stars. I have been with Vodafone for many years and it continues to be a reliable, trustworthy network.

18 octobre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Explained my options clearly. I have now changed my plan.

17 octobre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hi Sue. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Jordan was very accomplished in his time with us . He was very attentive and informative. Nothing was to much trouble and also explained everything in detail. I would highly recommend him and everything was explained in detail.Highly recommended.

16 octobre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hi Michael. Thank you for your review for Jordan. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

Very efficient employee. Very helpful - Jordan. Made it a great experience. Well done.

16 octobre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hi Lesley. Thank you for your review for Jordan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

10/10 service. Thanks Jordan

Had a great experience with Jordan. Helped update my broad band and helped fixed an issue I was having with my phone. 10/10 service. Tonbridge is definitely my go to store with any issues I have.

16 octobre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was such a great help

Jordan was such a great help. His patience and explanation of products available was phenomenal. Thanks Jordan 😍

15 octobre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Loise our staff member gave us first…

Loise our staff member gave us first class service ,as we arenot very tech savvy she was very patient and charming and explained everything in simple terms for us ,,would recommend her to anyone who uses the store in tonbridge.30

30 septembre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey Bryan, ​

Thanks for the lovely review and fantastic support for . ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing job

Diogo done an amazing job sorting my phone and explain how to use it. Thank you very much.

29 septembre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey Freddy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Jordan was really helpful and explained everything we needed in details and with patience.

16 septembre 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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