Vodafone UK - Tonbridge Avis 

275
TrustScore 5 sur 5

4,9

52 High street, TN9 1EH Tonbridge, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Louise was absolutely incredible when we visited the Tonbridge store today. She really put myself and my mother at ease and was professional, knowledgeable and personable. Thank you so much Louise for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 52 High street, TN9 1EH, Tonbridge, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

275 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(275)

39 970 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Diogo and Jordan,

Diogo and Jordan,
Very helpful and patient: went the extra mile assisting with access and procedure of an online form.

17 juillet 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey Lorraine,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and good service from Louise

Louise served me and was very helpful. My knowledge of mobile phones is limited but Louise was very patient and explained everything. I left the shop extremely satisfied with the service I received from Louise.

10 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Sandra,

Thanks for the lovely review and fantastic support for Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was extremely helpful…

Jordan was extremely helpful knowledgeable and polite. A pleasure doing business with him

12 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Bronwyn,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was very efficient and helpful

2 juillet 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey Sean,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan served me today.

Jordan served me today.
He was absolutely fantastic. Lots of patience and his product knowledge is great. He is a credit to your store.

1 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Vicky ,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Diogo was very helpful

Diogo was very helpful, helpful me to set up my phone and my broadband.
Thanks Diogo

26 juin 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey Keith,

Thanks for the lovely review and fantastic support for Diogo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing work from Jordan

Amazing work from Jordan. Explained everything with great detail and always happy to help

24 juin 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi. It's amazing to see you've had brilliant service from Jordan in one of our stores. Thank you for leaving this amazing feedback.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan (Tonbridge shop) was very…

Jordan (Tonbridge shop) was very patient and diligent in making sure all my data was transferred successfully. Great customer service.

11 juin 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Jane,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Diogo

Great service from Diogo, always satisfies the customers, top man!

7 juin 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hi Alex.

Thanks for the fantastic feedback.

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly and helpful staff in shop

Friendly and helpful staff in shop!
Excellent customer service

5 juin 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

We're happy to hear that you found our staff friendly and helpful! We really appreciate you taking the time to leave us this excellent feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

UPGRADE

Jordan was a pleasure to deal with. Very knowledgeable, professional and extremely helpful. A credit to the company.

28 mai 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey Janet,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Service

Jordan was very kind and helpful. He provided me with different options and their pros and cons, helping me to make the right decision.
And he later also helped transfers g the mobile I formation to the new one.

24 mai 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Morvarid,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Diogo was very helpful great experience…

Diogo was very helpful great experience for us all!

23 mai 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey Megan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was great help

Jordan was great help, cant recommend this shop enough!!

19 mai 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan explained everything simply

Jordan explained everything simply. He identified a good deal uo suit my use.

19 mai 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey David,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer service at its best!

I was served by Jordan who is such a lovely, friendly young man. He was able to explain all the different options available to me in a clear manner and with good advice. Very knowledgeable and credit to the store!

26 avril 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey Sue,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was excellent at everything

Jordan was excellent at everything. 10/10

22 avril 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey Val,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was great!

Jordan was extremely helpful and answered all of my questions. It's a great pleasure to deal with customer service people who enjoy their jobs!

8 avril 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey Claudia,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a great visit to the Tonbridge…

Had a great visit to the Tonbridge branch where Jessica helped explain my options.Left feeling my needs were met. Friendly service.

27 mars 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey Paul,
 
This is really lovely to hear, thanks for the review! Appreciate the support for Jessica.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very pleased with the new phone device

Very pleased with the new phone device. Was served by Jess, very sweet and helpful. Good experience !

27 mars 2025
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey,

Thanks for the lovely review and fantastic support for Jess.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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